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| 1 | +--- |
| 2 | +title: Idera Notice of Certification Under the EU-US Privacy Shield Framework and Swiss-US Privacy Shield Framework |
| 3 | +layout: en |
| 4 | +no_toc: true |
| 5 | + |
| 6 | +--- |
| 7 | + |
| 8 | + |
| 9 | +## Effective for Idera, Inc. and its subsidiaries on April 23, 2018. |
| 10 | + |
| 11 | +Modified and Effective on April 1, 2019 |
| 12 | + |
| 13 | +Idera, Inc. together with its United States subsidiaries, Assembla, Inc., AquaFold, Inc., CodeGear |
| 14 | +LLC, Embarcadero Technologies, Inc., Lansa, Inc., Precise Software Solutions, Inc., Ranorex, |
| 15 | +Inc., Sencha, Inc., Travis CI Corporation, Uptime Software, Inc., Webyog, Inc. and Whole |
| 16 | +Tomato Software, LLC (collectively, “Idera”), participate in the EU-US Privacy Shield |
| 17 | +Framework and Swiss-US Privacy Shield Framework as set forth by the US Department of |
| 18 | +Commerce regarding the collection, use, and retention of personal information transferred from |
| 19 | +European Union member countries and Switzerland to the United States, respectively. Idera has |
| 20 | +certified with the Department of Commerce that it adheres to the Privacy Shield Principles. If |
| 21 | +there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, |
| 22 | +the Privacy Shield Principles shall govern. To learn more about the Privacy Shield principles, |
| 23 | +please visit [https://www.privacyshield.gov/welcome](https://www.privacyshield.gov/welcome). |
| 24 | + |
| 25 | +In compliance with the EU-US and Swiss-US Privacy Shield Principles, Idera commits to |
| 26 | +resolve complaints about your privacy and our collection or use of your personal information. |
| 27 | +European Union or Swiss individuals with inquiries or complaints regarding this privacy policy |
| 28 | +should first contact Idera at [email protected]. |
| 29 | + |
| 30 | +Idera has further committed to refer unresolved privacy complaints covering non-Human |
| 31 | +Resource data under the Privacy Shield Principles to an independent dispute resolution |
| 32 | +mechanism, the BBB EU Privacy Shield. If you do not receive timely acknowledgment of your |
| 33 | +complaint, or if your complaint is not satisfactorily addressed, please visit |
| 34 | +[https://www.bbb.org/EU-privacy-shield/for-eu-consumers/](https://www.bbb.org/EU-privacy-shield/for-eu-consumers/) for more information and to file a |
| 35 | +complaint. If your concern continues to be unresolved, you may pursue binding arbitration |
| 36 | +through the Privacy Shield Arbitration Panel. To learn more about the Privacy Shield Panel, |
| 37 | +please visit [https://www.privacyshield.gov/article?id=F-The-Arbitration-Panel](https://www.privacyshield.gov/article?id=F-The-Arbitration-Panel). |
| 38 | + |
| 39 | +Please note that Idera also receives some data via other compliance mechanisms, including data |
| 40 | +processing agreements based on the EU Standard Contractual Clauses |
| 41 | + |
| 42 | +In regard to Human Resource data, Idera commits to cooperate with the panel established by the |
| 43 | +EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information |
| 44 | +Commissioner, as applicable and comply with the advice given by them with regard to human |
| 45 | +resources data transferred from the European Union and Switzerland, as applicable in the context |
| 46 | +of the employment relationship. For more information about Idera Human Resource data and the |
| 47 | +Idera EU-U.S. Privacy Shield Notice |
| 48 | +v.040119Human Resource Privacy Policy, please contact [email protected]. As an employee, |
| 49 | +you can always review Idera Human Resource Privacy Policy here. |
| 50 | + |
| 51 | +As explained in our Privacy Statement we sometimes provide personal information (such as |
| 52 | +name, email address, purchases, and billing information) to third parties to perform services on |
| 53 | +our behalf, or in response to contractual requirements. If we transfer personal information |
| 54 | +received under the Privacy Shield to a third party, the third party’s access, use, and disclosure of |
| 55 | +the personal data must also be in compliance with our Privacy Shield obligations, and we will |
| 56 | +remain liable under the Privacy Shield for any failure to do so by the third party unless we prove |
| 57 | +we are not responsible for the events giving rise to such failure to comply with the Privacy |
| 58 | +Shield obligations. |
| 59 | + |
| 60 | +European Union individuals and Swiss individuals have rights to access personal data about |
| 61 | +them, and to limit use and disclosure of their personal data. With our Privacy Shield certification, |
| 62 | +Idera has committed to respect those rights. If you wish to access, to limit use, or to limit |
| 63 | +disclosure, please access your customer account after you enter your customer log in information |
| 64 | +and revise the information that you entered into our system or contact us at |
| 65 | +[email protected] and we will assist you through this process. |
| 66 | + |
| 67 | +Idera is subject to the investigatory and enforcement powers of the US Federal Trade |
| 68 | +Commission. Idera may be required to disclose personal information that we handle under the |
| 69 | +Privacy Shield in response to lawful requests by public authorities, including to meet national |
| 70 | +security or law enforcement requirements. |
| 71 | +If you have any questions about our handling of your personal data under Privacy Shield, or |
| 72 | +about our privacy practices generally, please contact us at [email protected] or at our |
| 73 | +mailing address below. We will work with you to address your inquiry in a timely manner. |
| 74 | + |
| 75 | +Idera Inc. <br /> |
| 76 | +Attn: Legal Department <br /> |
| 77 | +2950 North Loop Freeway West <br /> |
| 78 | +Suite 700 <br /> |
| 79 | +Houston, Texas 77092 <br /> |
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