[Bug]: Error when inviting a new user hint : 102 User not found.

[joergkoch]

Is there an existing issue for the same bug?

• I have checked the existing issues.

RAGFlow workspace code commit ID

1160b58

RAGFlow image version

v.0.15.1

Other environment information

OS: Windows 10

Actual behavior

After having registered a new user with ragflow, I'm not able to invite that user to a team in a local installation. I'm getting the error: hint : 102
User not found.

Expected behavior

User is being added to team.

Steps to reproduce

1. Register new user
2. Invite user in local installation

Additional information

No response

[KevinHuSh]

I guess the email address was not correct.

[joergkoch]

Dear Kevin, no, the email is correct, because it is my personal one: ***@***.*** ***@***.***> . Any other ideas? Thanks for your support, Jörg From: Kevin Hu ***@***.***> Sent: Wednesday, 5 February 2025 03:41 To: infiniflow/ragflow ***@***.***> Cc: Koch, Jörg ***@***.***>; Author ***@***.***> Subject: Re: [infiniflow/ragflow] [Bug]: Error when inviting a new user hint : 102 User not found. (Issue #4707) I guess the email address was not correct. — Reply to this email directly, view it on GitHub <#4707 (comment)> , or unsubscribe <https://github.com/notifications/unsubscribe-auth/AI6MYVOYS56ZOVPA3F34YR32OF22XAVCNFSM6AAAAABWOIQV7CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMMZVGU3TKMZTHA> . You are receiving this because you authored the thread. <https://github.com/notifications/beacon/AI6MYVK27S6LPMTIAZ6DIKT2OF22XA5CNFSM6AAAAABWOIQV7CWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTU5C6YCU.gif> Message ID: ***@***.*** ***@***.***> >

[KevinHuSh]

Strip the white spaces.

[BondingX]

I have the same issue, it keeps saying "hint: 102 user not found" even the address is correct

[KevinHuSh]

Have you signed up at first place?

[joergkoch]

Yes, I’ve signed up in a first step. And I’m able to login in to ragflow with that user using that email address. Could it be that it is that the email is containing 2 dots “.” before the @ xxx ***@***.***> .***@***.*** Kind regards Jörg From: Kevin Hu ***@***.***> Sent: Friday, 14 February 2025 04:22 To: infiniflow/ragflow ***@***.***> Cc: Koch, Jörg ***@***.***>; Author ***@***.***> Subject: Re: [infiniflow/ragflow] [Bug]: Error when inviting a new user hint : 102 User not found. (Issue #4707) Have you signed up at first place? — Reply to this email directly, view it on GitHub <#4707 (comment)> , or unsubscribe <https://github.com/notifications/unsubscribe-auth/AI6MYVKBLISAUP4NDQ7QSW32PVOOFAVCNFSM6AAAAABWOIQV7CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMNJYGE3TMOBXGQ> . You are receiving this because you authored the thread. <https://github.com/notifications/beacon/AI6MYVLXZ27GIDAF7WLHJ5T2PVOOFA5CNFSM6AAAAABWOIQV7CWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTU6OCHWU.gif> Message ID: ***@***.*** ***@***.***> > <https://avatars.githubusercontent.com/u/12318111?s=20&v=4> KevinHuSh left a comment (infiniflow/ragflow#4707) <#4707 (comment)> Have you signed up at first place? — Reply to this email directly, view it on GitHub <#4707 (comment)> , or unsubscribe <https://github.com/notifications/unsubscribe-auth/AI6MYVKBLISAUP4NDQ7QSW32PVOOFAVCNFSM6AAAAABWOIQV7CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMNJYGE3TMOBXGQ> . You are receiving this because you authored the thread. <https://github.com/notifications/beacon/AI6MYVLXZ27GIDAF7WLHJ5T2PVOOFA5CNFSM6AAAAABWOIQV7CWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTU6OCHWU.gif> Message ID: ***@***.*** ***@***.***> >

[Yu-Zhouz]

我也出现了同样的问题，有没有解决办法

[Yu-Zhouz]

我也出现了同样的问题，需要先在网页端申请注册以后，在管理员界面里面再添加用户即可解决此问题

[tuturuning]

大家好，最后解决了吗

[huangying-just]

encounter the same issue

[sinkarusa]

The user that you want to invite to your team must first signup and create an account on the ragflow server. See note here https://ragflow.io/docs/dev/manage_team_members#invite-team-members
Once they have created an account, you can invite them to your team (using the same email as the one they used to sign up).

[joergkoch]

@sinkarusa You are right, after the user has signed up, on the local system, he/she can be invited. Thx a lot.