If you want to allow special characters in ticket
fields change in 'do_ticket_aed.php'
"$name = dPgetParam($_POST, 'name', '');" ->
"$name = mysql_real_escape_string (dPgetParam($_POST,
'name', ''));"
"$email = dPgetParam($_POST, 'email', '');" ->
"$email = mysql_real_escape_string (dPgetParam($_POST,
'email', ''));"
"$subject = dPgetParam($_POST, 'subject', '');" ->
"$subject = mysql_real_escape_string
(dPgetParam($_POST, 'subject', ''));"
""$description = dPgetParam($_POST, 'description', '');"
"$description =
mysql_real_escape_string(dPgetParam($_POST,
'description', ''));"