Free Self-Hosted Zendesk & Help Scout Alternative

[](https://github.com/freescout-helpdesk/freescout#requirements) [](https://github.com/freescout-helpdesk/freescout#requirements) [](https://freescout-helpdesk.github.io/img/badges/travis.svg) [](https://gitter.im/freescout-helpdesk/Lobby?utm_source=badge&utm_medium=badge&utm_campaign=pr-badge&utm_content=badge) [](http://hits.dwyl.io/freescout-helpdesk/freescout)

FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework) – self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control.

FreeScout has been developed from scratch and is not using any copyrighted Help Scout materials to comply with GitHub's DMCA Policy (trademark, logos, icons, CSS, JS, HTML files are copyrighted; idea, look and feel cannot be copyrighted).

Table of Contents

• Features
• Requirements
• News & Updates
• Installation Guide
• Development Guide
• Modules
• Contributing
• Screenshots

Features

• 100% Mobile-friendly.
• Multilingual.
• Starred conversations.
• Push notifications.
• Auto reply.
• Notes.
• Pasting screenshots from the clipboard into the reply area.
• Dragging images into the reply area.
• Open tracking.
• Search.
• Edit/hide threads.

Need anything else? Suggest features here

Eventually FreeScout will provide the same set of features as a HelpScout: help desk tools, email management and analytics.

Requirements

FreeScout is a pure PHP/MySQL application, so it can be easily deployed even on a shared hosting.

• Nginx / Apache / IIS
• PHP 7.0+
• MySQL/MariaDB 5.0+
• Git (optional, for easier upgrading in the future)

News & Updates

If you would like to be notified about new releases, news and updates you can subscribe here

Installation Guide

Installation Guide

Development Guide

Development Guide

Modules

FreeScout Modules

Contributing

• Todo list
• Translate
• Support project by leaving a feedback

Screenshots

Dashboard:

Conversation:

Mailbox connection settings page:

Notifications:

Push notification:

Web installer:

Login page: