Download
A very flexible web based ticket/issue tracker with multiple clients and projects, fully configurable fields, categories, stati and status transitions - all on a per project basis. Track any process you want!
Available under an BSD license from MAPIX Technologies
Features
- Multiple clients and projects, and administrators for each
- Each project can have completely customisable fields for its tickets
- Each project can have completely customisable categories for its tickets
- Each project can have multiple status workflows defined, using custom stati and status transitions, and apply them per category
- When creating a ticket, you can define which fields appear on a per-project per-category basis
- When changing status, you can configure which fields appear on a per-project per-category basis
- Attach files to tickets
- Receive email updates
- Download data as CSV
- Save searches
- Customisable dashboard
- Has a module interface to make it easy to extend
Categories
Help DeskLicense
BSD LicenseFollow Elastik
Other Useful Business Software
Gen AI apps are built with MongoDB Atlas
MongoDB Atlas provides built-in vector search and a flexible document model so developers can build, scale, and run gen AI apps without stitching together multiple databases. From LLM integration to semantic search, Atlas simplifies your AI architecture—and it’s free to get started.
Rate This Project
Login To Rate This Project
User Reviews
-
Can't understand other reviews : trying to install this but it is going from failure to failure. No README, no help at all. Maybe the next generation of opensource : not designed to be used, please go to our cloud version !
-
Fully functional. Big thanks!
-
Nice work ! Great project.
-
So far, so good! Already useful and has a hopeful future. :)
-
Looking good, will be downloading and trying out in next couple of days. Will keep updating :)