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Software Documentation Tools
Software documentation tools are designed to help developers and technical writers create, manage, and share documentation related to software applications. These tools facilitate the writing of user guides, API references, installation instructions, and other types of technical content. They often include features like version control, templates, collaborative editing, and integration with code repositories to streamline the documentation process. Some popular tools offer support for various output formats, such as HTML, PDF, and Markdown, making it easier to distribute documentation to different audiences. By using these tools, teams can ensure that their documentation remains accurate, up-to-date, and accessible throughout the software development lifecycle.
Document Management Software
Document management software is a type of software that helps organizations manage their documents. It allows users to store, index, retrieve and manipulate digital files, as well as organize them in ways that make sense for the organization. Document management software can help an organization keep track of versions and revisions, ensuring the most up-to-date documents are being used. Different document management systems offer different features, so it is important to research which one will best suit the needs of the organization.
Document Generation Software
Document generation software automates the creation of documents, typically by merging data from various sources into predefined templates. It is commonly used to generate reports, contracts, invoices, or proposals with minimal manual effort. The software enables users to define document structures, integrate dynamic fields, and ensure consistent formatting across multiple documents. With features like batch processing and integration with databases or CRM systems, document generation tools can handle large volumes of documents efficiently. This automation reduces errors, speeds up workflows, and ensures that generated documents meet organizational standards.
Document Control Software
Document control software is designed to manage and track documents throughout their lifecycle, ensuring that they are properly stored, organized, and accessible. It provides features like version control, audit trails, and access permissions to maintain document integrity and security. This software helps organizations maintain compliance with industry standards and regulations by ensuring documents are updated and reviewed in a controlled manner. It also facilitates the efficient sharing and retrieval of documents, reducing the risk of errors or outdated information being used. By centralizing document management, document control software streamlines workflows and improves collaboration while minimizing risks associated with document mismanagement.
Document Collaboration Software
Document collaboration software allows multiple users to work on the same document simultaneously, facilitating real-time editing, commenting, and version control. It is designed to enhance teamwork by providing features like access control, activity tracking, and notifications to keep all contributors aligned. These tools often include cloud storage for easy sharing and retrieval, ensuring that documents are accessible from anywhere. Integration with other productivity tools is common, streamlining workflows and improving overall efficiency. By enabling efficient collaboration, document collaboration software improves communication and coordination within teams.
Document Collection Software
Document collection software enables organizations to collect documents from customers and clients. Document collection software streamlines and manages the process of collecting documents.
Document Scanner Software
Document scanner apps are software applications that enable users to scan documents using a device such as a smartphone, tablet, or computer. Document scanning software and apps can scan documents and save them as various file types. Some document scanners come equipped with optical character recognition (OCR) functionality and/or AI that allows for natural language understanding and intelligent document processing and indexing.
Legal Document Management Software
Legal document management software is software that helps law firms, corporate legal departments, and legal professionals organize, store, and manage legal documents efficiently. It provides features such as secure cloud storage, version control, access permissions, and document indexing to streamline legal workflows. Advanced solutions often include OCR (Optical Character Recognition) for searchable PDFs, integration with case management systems, and automation for contract lifecycle management. Compliance and security features ensure adherence to legal regulations like GDPR, HIPAA, or industry-specific guidelines. By reducing manual paperwork and improving collaboration, legal document management software enhances productivity and minimizes risks associated with document handling.
Document Version Control Software
Document version control software is designed to track and manage changes made to documents over time, ensuring that all revisions are properly recorded and organized. It allows users to store multiple versions of a document, making it easy to view, compare, and restore previous versions if needed. The software typically includes features like automated version tracking, timestamps, and user identification to provide a clear history of document edits. By managing versions efficiently, it helps prevent conflicts or errors from outdated or conflicting document versions. This type of software is essential for maintaining accuracy, transparency, and collaboration, especially in environments with frequent document updates and multiple contributors.
IT Documentation Software
IT documentation software is software that enables organizations to create, manage, and organize technical documentation related to their IT systems and infrastructure. It enables users to document processes, configurations, troubleshooting steps, and other essential IT information in a centralized and easily accessible platform. The software often includes collaboration features, version control, and search functionalities to ensure that teams can efficiently update and retrieve documentation. By providing templates and automation options, it simplifies the creation of consistent, accurate, and up-to-date IT documentation. This software improves efficiency, reduces downtime, and ensures that critical IT knowledge is available to support staff and teams.
API Documentation Tools
API documentation tools are software tools that help developers create, maintain, and publish documentation for their Application Programming Interfaces (APIs). These tools streamline the process of explaining how to use an API, providing code examples, and outlining endpoints, parameters, and response formats. Many API documentation tools automatically generate docs from the codebase or integrate with frameworks to keep documentation up to date with API changes. They often include interactive features, like live testing or sandbox environments, allowing developers to experiment with API requests directly from the documentation. Ultimately, these tools improve the developer experience by making it easier to understand and use APIs effectively.
Process Documentation Software
Process documentation software is designed to assist businesses in the organization and storage of their company's procedures. It provides a digital platform to store, organize, and share step-by-step instructions for any task or project. Process documentation software helps streamline existing processes with easily accessible data that can be referenced quickly. This type of software ensures that all employees are on the same page by providing clear procedural guidelines so everyone is working from the same source of information. Finally, process documentation software provides an efficient way for businesses to keep accurate records of their internal activities over time without having to manually enter data into written documents.
Document Workflow Software
Document workflow software is software designed to streamline the process of creating, editing, and sharing documents within an organization. It typically includes features such as document management, version control, and collaboration capabilities. This software can be used by teams of any size and allows for efficient communication and tracking of document progress. Many businesses find this type of software beneficial in increasing productivity and reducing errors in document processing. Overall, document workflow software offers a centralized platform for managing documents throughout their entire lifecycle.
Document Databases
Document databases are a type of NoSQL database designed to store, manage, and retrieve semi-structured data in the form of documents, typically using formats like JSON, BSON, or XML. Unlike traditional relational databases, document databases do not require a fixed schema, allowing for greater flexibility in handling diverse and evolving data structures. Each document in the database can contain different fields and data types, making it ideal for applications where data is complex and varied. These databases excel at scaling horizontally, making them well-suited for handling large volumes of data across distributed systems. Document databases are commonly used in modern web and mobile applications, where they provide efficient storage and fast access to rich, nested data structures.
Clinical Documentation Software
Clinical documentation software is designed to streamline the process of capturing, storing, and managing patient health information in a digital format. It allows healthcare professionals to input data such as patient histories, diagnoses, treatments, and progress notes, improving accuracy and efficiency. These systems are often integrated with electronic health records (EHR) to provide seamless access to comprehensive patient data. By digitizing clinical records, the software also enhances collaboration between care teams and supports compliance with regulatory standards like HIPAA. Ultimately, clinical documentation software helps improve patient care quality and reduces administrative burden for healthcare providers.
Document Automation Software
Document automation software is a type of software designed to help automate the creation, management, and distribution of documents. It can be used for a variety of different document types, from simple text documents to complex forms and reports. Document automation tools often include features such as automated data capture, template creation and management, workflow integrations and more. The goal of document automation software is to simplify document processes by removing the manual steps needed in typical document creation processes. Additionally, document automation tools can offer benefits such as faster processing times and improved accuracy due to fewer errors or omissions caused by manual entry and proofreading processes.
Document Parsers Software
Document parsers are tools that extract, interpret, and structure information from documents like PDFs, Word files, and scanned images. They use techniques such as natural language processing (NLP), optical character recognition (OCR), and machine learning to improve accuracy across diverse document types. Modern systems often incorporate retrieval-augmented generation (RAG), which combines data extraction with AI-driven question-answering for smarter, context-aware outputs.
Restoration Documentation Software
Restoration documentation software is designed to streamline and organize the process of documenting restoration projects, particularly in fields like construction, disaster recovery, and historical preservation. It allows professionals to capture detailed information about the restoration process, including photographs, materials used, timelines, and costs, ensuring thorough and accurate records. The software often features customizable templates, checklists, and reporting tools to enhance workflow efficiency and compliance with industry standards. It can also integrate with other software tools like project management and accounting systems for seamless project tracking.
File and Document Comparison Software
File and document comparison software enables users to compare the difference between two or more files or documents. File comparison tools can detect differences between files such as images, code, PDFs, media files, and more. Document comparison tools can detect the differences between two or more documents.
Intelligent Document Processing Software
Intelligent document processing (IDP) software uses artificial intelligence (AI) and machine learning (ML) to automate the extraction, classification, and processing of data from various types of documents, such as invoices, contracts, forms, and receipts. These platforms typically leverage optical character recognition (OCR) technology, natural language processing (NLP), and pattern recognition to understand and extract relevant data from unstructured content. IDP software helps businesses reduce manual data entry, improve accuracy, streamline workflows, and ensure compliance by automating document-related tasks. By using this software, organizations can save time, increase productivity, and enhance document processing efficiency.
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  • 1
    JDisc Discovery
    JDisc Discovery is a comprehensive network inventory and IT asset management solution designed to help organizations gain clear, up-to-date visibility into their IT environment. It automatically scans and maps devices across the network, including servers, workstations, virtual machines, and network hardware, to create a detailed inventory of all connected assets. This includes critical information such as hardware configurations, software installations, patch levels, and relationshipots...
    26 Ratings
    Starting Price: $100.00/one-time
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  • 2
    Atera

    Atera

    Atera

    Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps...
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    2,970 Ratings
    Starting Price: 30-DAY FREE TRIAL
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  • 3
    Rev.io PSA
    Rev.io PSA, formerly Tigerpaw, is a business management platform for managed service providers. Our PSA platform was created as an end-to-end software solution that ties all aspects of your business into a single, robust application. Rev.io combines our PSA platform with a billing and customer management platform also designed for managed service providers. Our billing platform helps MSPs successfully monetize new voice products by consolidating billing and tax compliance.
    45 Ratings
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  • 4
    Auvik

    Auvik

    Auvik Networks

    Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer....
    669 Ratings
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  • 5
    Serviceaide

    Serviceaide

    Serviceaide

    Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology,...
    141 Ratings
    Starting Price: $90/per month/per user
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  • 6
    BlueFolder

    BlueFolder

    BlueFolder

    Introducing BlueFolder – Your Ultimate Service Management Solution Unlock the full potential of streamlined service management with BlueFolder, the comprehensive software designed to empower your business. Whether you're a field service provider, maintenance team, or IT support organization, BlueFolder is your go-to solution for optimizing workflows, enhancing customer satisfaction, and boosting efficiency. Key Features: Intuitive Work Order Management Dispatch and...
    120 Ratings
    Starting Price: $40.00/month/user
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  • 7
    Zendesk

    Zendesk

    Zendesk

    Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email....
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    7,600 Ratings
    Starting Price: $25/agent/month
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  • 8
    GLPI

    GLPI

    TECLIB

    GLPI is an incredible Service Management software based on open source technologies. It helps you plan and manage IT changes in an easy way, solve problems efficiently, automate your business processes and gain control over your IT infrastructure. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Rationality for data quality control 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge...
    1 Rating
    Starting Price: €19/month/user
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  • 9
    EcholoN

    EcholoN

    mIT solutions

    Customer-oriented and effective through all levels: EcholoN, the Service Management Software Suite, is a comprehensive solution for service, support and customer care. You want full control of your system and operate your service management solution completely in your home. You favor a cloud solution without burdening your infrastructure and operate your service management software in the EcholoN cloud. All you have to do is enter a new license key. Your recorded data and the stored...
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    15 Ratings
    Starting Price: $5000 one-time payment
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  • 10
    AimBetter

    AimBetter

    AimBetter

    Ensure business continuity by proactively preventing and resolving outages and poor performance in core systems such as ERP, WMS, and others based on SQL Server/ Oracle. 𝗥𝗼𝗼𝘁 𝗖𝗮𝘂𝘀𝗲 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀: Get the root cause of DB system issues in real-time, including queries, resources, and code analysis. 𝗖𝗼𝗺𝗽𝗿𝗲𝗵𝗲𝗻𝘀𝗶𝘃𝗲 𝗗𝗮𝘁𝗮𝗯𝗮𝘀𝗲 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀: Providing automatic DBA capabilities, AimBetter reduces dependency on specialized DBAs by 80% through automated analysis and actionable insights. 𝗖𝗹𝗼𝘂𝗱-𝗕𝗮𝘀𝗲𝗱...
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    17 Ratings
    Starting Price: Free
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  • 11
    Vivantio

    Vivantio

    Vivantio

    Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across B2B Customer Support, IT, HR, Facilities, Finance, and Legal. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. The platform scales to meet the complex business...
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    26 Ratings
    Starting Price: $59.00/month/user
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  • 12
    SysAid

    SysAid

    SysAid Technologies

    SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI. It makes your IT team 100x more impactful, resolves issues faster, eliminates repetitive tasks, and shifts from firefighting to delivering strategic impact. With no-code workflows, AI-powered ticket handling, and an intuitive self-service portal, SysAid empowers IT to focus on what really matters: business value. At its core is Agentic AI: a powerful operational layer where AI Agents take the first action, accelerating...
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    106 Ratings
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  • 13
    Ravenna

    Ravenna

    Ravenna

    ... existing documentation with new insights. A self-service portal empowers employees to find answers instantly through an AI-powered search and recommendation engine. Custom workflows allow for no-code automation of common IT processes like onboarding and access requests, and approval chains can be set up with automated notifications and reminders. Ravenna also offers SLA management to track and enforce service level agreements with automatic escalations and alerts.
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  • 14
    ALVAO IT Service Management
    ALVAO's comprehensive ITSM platform integrates Service Desk and IT Asset Management, simplifying daily IT operations with digital workflows and no-code automation for incident, problem, change, and release management, as well as IT asset tracking. Data-driven insights enable process improvement and updated asset data will help you to reveal the potential for cost savings. Additionally, ALVAO's unique license model allows you to extend these capabilities to other departments at no extra...
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    7 Ratings
    Starting Price: $3.00/user
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  • 15
    Canfigure

    Canfigure

    Canfigure

    ... base at a pace that suits you. With out of the box support for all types of assets, Canfigure can be customized to hold information for any type of asset including IT Systems, inventory, facilities, transportation and more. The database schema can be extended via the admin functions with no technical knowledge required. Asset information can include financial data and be used to track important dates such as maintenance history, and linked directly to supporting contract documents.
    2 Ratings
    Starting Price: $2000 per year
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  • 16
    ScreenMeet

    ScreenMeet

    ScreenMeet

    The leading enterprise cloud-native remote support platform, embedded in ServiceNow, Salesforce, Tanium, and more. Empower your IT Help Desk and Contact Center teams to resolve 32% more issues in the first call. With a sleek UX and multi-channel support, agents launch in a single click with no downloads necessary. Since ScreenMeet is browser-based and embedded in your current CRM and ITSM, your IT Help Desk and Contact Center teams connect in seconds, thanks to our low latency, global...
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  • 17
    smartImager
    Image any computer anywhere. End-to-end imaging from the cloud or any simple file share using only a browser - without having to ever capture an image! smartImager is the only enterprise-grade imaging tool that allows to you image all of your devices regardless of where you or the client machine is located. You can choose between on-prem, SaaS, or both! Forget making a gold-standard image. Forget capturing an image. That's old school. Come see the new standard of imaging that's...
    Starting Price: $4495.00/year
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  • 18
    iET ITSM

    iET ITSM

    iET Solutions

    Building on more than 30 years of industry expertise, iET Solutions, a division of UNICOM® Global, is a recognized global provider of IT service management (ITSM), software asset management (SAM) and enterprise service management (ESM) solutions for mid-size and large enterprises. iET Solutions provides a highly flexible and comprehensive, out-of-the-box software suite. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs. With...
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  • 19
    openITCOCKPIT

    openITCOCKPIT

    it-novum GmbH

    Easy to use configuration web interface for Nagios and Naemon. The monitoring solution for corporations and SMEs From large data centers to critical IT services – monitor and manage all of your servers, applications and systems at a glance! openITCOCKPIT creates transparency by providing comprehensive monitoring of your entire IT landscape. Its modular design includes features such as reporting, event correlation and clustering capabilities – all in an intuitive web interface. And...
    2 Ratings
    Starting Price: 0 €
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  • 20
    BOSSDesk

    BOSSDesk

    BOSS Solutions

    BOSSDesk a fully integrated ITIL based Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. It incorporates capabilities for ensuring a productive and efficient remote work experience with an award winning user-friendly interface and a powerful Service Catalog. BOSSDesk has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.
    Starting Price: $19.00/month
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  • 21
    Alemba Service Manager
    Alemba Service Manager is a highly functional, ITIL-aligned IT Service Management tool with a specific focus on request fulfilment. Backed by 25 years of heritage, Alemba Service Manager enables users to respond quickly to business demands by dramatically reducing time to request fulfilment through automated workflowed integration. Alemba’s unique pricing model takes into account different levels of participation in your organization, offering an interface for every kind of user. With...
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  • 22
    ConSol CM/Helpdesk

    ConSol CM/Helpdesk

    ConSol Consulting & Solutions Software GmbH

    ConSol CM/Helpdesk is the solution for efficient IT support for customers and employees, made in Germany. CM/Helpdesk allows you - partially automated or manually - to find quick solutions for all incidents, and requests. All incoming inquiries (e-mail, web form or self-service-portal) are automatically recorded and forwarded to the respective processor in the 1st level, 2nd level or other specialist teams by integrated workflow logic. FAQs and suggested solutions are available to help you...
    Starting Price: € 69,00/month/user
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  • 23
    Youzer

    Youzer

    YOUZER

    The unique user repository informs you of the arrivals and departures of employees, temporary workers, service providers, etc. in real time. You can launch account creation/suspension actions with packages that you have set up. Youzer connects to all your applications to analyse and supervise all access accounts. Regularly check the alignment of each employee's authorisations. Everyone has access to what they need: no more, no less. Regular analysis of orphaned accounts, inconsistent...
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  • 24
    Thinfinity Remote Desktop
    Thinfinity Remote Desktop allows you to securely deliver your Windows applications and desktops to any device with an HTML5 browser, no matter if they are hosted on the cloud, installed on-premises, or on hybrid architectures. Thinfinity Remote Desktop runs seamlessly on any public, private, or hybrid cloud. Build a flexible infrastructure mixing browser access to VDI, VMs, RemoteApps, and Unix machines. Allow users and clients to run your Windows applications anywhere and on any device.
    3 Ratings
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  • 25
    HaloITSM

    HaloITSM

    Halo Service Solutions

    Empower your IT team with a single all-inclusive cloud platform, designed for ITIL-aligned service delivery. Transform legacy ways of working into modern intuitive workflows, empowering teams to deliver excellent service to customers and employees repeatedly. Standardize your processes and gain valuable analytics to align IT to the business needs in a single all-inclusive, unlimited ITSM software solution. Centralize your workflows, create a single space for your ITSM software. HaloITSM...
    1 Rating
    Starting Price: $49 per user per month
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  • 26
    Wrangle

    Wrangle

    Wranglesoft

    Manage processes and approvals in Slack or email. Kick off processes from 1500+ of the apps you use every day. If you can whiteboard it, you can Wrangle it. Collaborate with colleagues to map your processes where everyone can see them. Anyone can use Wrangle's drag-and-drop workflow builder. Automatically trigger workflows, tasks, and approvals directly from Slack and email. We will notify the right person, at the right time, in the right order, with exactly what needs to be done. No more...
    Starting Price: $46/agent/month
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  • 27
    LogMeIn Resolve
    LogMeIn Resolve is a modern unified endpoint management (UEM) and IT support platform designed to empower IT and MSP teams with flexible, secure, and scalable management tools. It combines remote monitoring and management, remote access, ticketing, automation, and AI-powered insights into a single, easy-to-use console. The platform enables proactive device management with patching, antivirus, alerting, and remote execution, helping ensure uptime and optimize performance. IT teams can deliver...
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    19 Ratings
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  • 28
    OXARI

    OXARI

    Infonet Projekt SA

    OXARI is a professional ITSM class ServiceDesk system that is ITIL-compliant and enriched with a toolset needed by IT teams. IMPLEMENTATION BENEFITS: - OXARI is a universal platform that enables implementation of a professional ITSM class system in accordance with the ITIL standard. The system includes tools to facilitate IT teams’ work, and a dedicated set of features designed to manage advanced business processes. - The modular design of the system, combined with a modern user...
    Starting Price: $7/month/user
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  • 29
    Infraon Infinity
    Infraon Infinity is a fully integrated, SaaS product suite that keeps your IT infrastructure & customer success on track while enabling fast ‘anytime, anyplace’ resolutions. As a modular product, Infraon Infinity equips you to start small and scale high and wide. Deploy an IT infrastructure and customer ecosystem to offer insights on noise reduction, remediation, prediction, etc. No matter the size of the enterprise, ensuring IT infrastructure is always on is a huge priority, from CEOs to...
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  • 30
    Aranda Service Management
    Aranda Service Management is an IT Service Management (ITSM) software designed to enhance organizational productivity by providing automated service experiences. It is aligned with ITIL 4 best practices and offers a user portal and self-service options, enabling clients to register requests, monitor case statuses, and access a centralized knowledge base for 24/7 self-management. Advanced functionalities include a priority matrix, financial management, approval workflows, import/export...
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