IVR (Interactive Voice Response) software enables automated communication between customers and a business through voice prompts and touch-tone or speech recognition. It allows customers to interact with a system using their phone's keypad or voice, enabling them to perform tasks such as checking account balances, making payments, or routing their calls to the appropriate department without human intervention. IVR software often integrates with other systems like CRM, ticketing, and help desk software to provide a seamless customer experience. By using this software, businesses can reduce call center workloads, enhance customer satisfaction, and streamline operations. Compare and read user reviews of the best IVR software for Windows currently available using the table below. This list is updated regularly.
Star2Billing S.L.
VirtualPBX
net2phone
CloudTalk
XCastLabs
Zadarma
Weave
Aircall
PhoneWagon
iCallify
AMD Telecom
Voyced
Telebu
AVOXI
Smartz Solutions
Yeastar
Retreaver
KaplanSoft
Katalina Technologies Pty Ltd
FluentStream
NobelBiz
CloudCall
NiCE Cognigy
Occam Networks
3CLogic
InterCloud9
Ringover
IVR Technology Group
Voicent Communications
DialConnection