Best Knowledge Management Software in Asia

Interfacing’s Enterprise Process Center (EPC) is an AI-powered Integrated Management System that unifies BPM, QMS, Document Control, and GRC into one platform. Organizations use EPC to model and automate processes, control documents, manage risks, and maintain regulatory compliance with full traceability and audit readiness. Built for highly regulated sectors such as aerospace, life sciences, finance, and government, EPC provides real-time visibility, automated workflows, and AI-driven insights that improve quality and reduce operational risk. The platform is ISO 27001 certified and fully validated for 21 CFR Part 11, making it suitable for mission-critical environments requiring strong governance, security, and control. EPC also includes low-code automation, process mining, audit management, training tracking, CAPA workflows, and dashboards to help teams streamline operations and continuously improve. AI strengthens governance, improves accuracy, and reinforces regulatory control.

PHPKB IS A KNOWLEDGE MANAGEMENT SOFTWARE THAT ENABLES ORGANIZATIONS TO LOCATE, CAPTURE AND SHARE INFORMATION SEAMLESSLY WITH CUSTOMERS, EMPLOYEES, AND STAKEHOLDERS. PHPKB knowledge management software improves staff efficiency, customer satisfaction, and business service quality. With unique features like LDAP support, open-source code, multiple admin user levels, web-based content creation, document management, and versioning; it makes publishing, sharing, and collaborating on knowledge easy. PHPKB provides a world-class authoring experience and can be customized to meet the needs of small to large-scale enterprises. It is the fastest, smartest way to share and manage your knowledge base content. Use it to share knowledge with others, publish and manage articles, white papers, user manuals, business processes, FAQs, online help, APIs, and any other type of information.

Replace a multitude of services and apps with a single ecosystem for your business to work in. Explore the tools of Bitrix24 Activity stream, group chat, calendars, workgroups and other collaboration tools at your disposal. Bitrix24 helps you plan and execute your projects on time every time. Available online and on-premise with open source code access. Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more. The world’s most popular free CRM by number of users (12 million companies and growing). Outstanding real time assistance tools that keep customers happy and coming back for your goods or services. Stunningly beautiful websites, landing pages and online stores that can be created by anyone without writing a single line of code. Free domain name and hosting is included. You can use the self-hosted version of Bitrix24 to run on your server.

livepro is the perfect Knowledge Management solution for Customer Service/Experience - whether it be on the phone, behind the counter, in the field or customer self-service, livepro has the tools to improve cx scores, cut training times, improve compliance and boost staff engagement with confidence. livepro is purpose built Knowledge Management for Customer Experience. We focus on delivering answers to agents, not long complex documents. This is made possible by livepros powerful features like search and easy to follow process guidance. livepro requires next to no training and turns your agents into experts meaning staff confidence and customer satisfaction go up while AHT and training costs are cut down. Increase Customer Satisfaction by reducing AHT up to 25% and cutting transfers by up to 35%. Improved Staff Engagement and Induction-Training Periods cut by 50% or more. Improve Compliance & Risk with Authored Only Content & SOC Certified Secured Data.

Taskade is the simplest way to map out your workflows, from ideas to action. Create checklists, mindmaps, kanban boards, and more, all with integrated video chat on the same page. Whether you're ticking off daily goals, managing a group project, or planning a holiday with friends — getting organized with Taskade is simple, friendly, and fun. Collaborate better by using Taskade to share your lists and notes. Work with team members to edit content together in real time, manage group tasks, and brainstorm live via chat. Taskade can be used by individuals or teams, at home or at work (or anywhere!) Automatic syncing means your lists and notes are always up to date on every device. Taskade is the all-in-one collaboration platform for remote teams. Unleash your team productivity with task lists, mindmaps, and video chat.

Noodle is the all-in-one enterprise platform that removes the stress of working across emails, file servers, task managers, spreadsheets, chats, meetings, etc. Teams that use their Noodle communicate better and are more productive. Your people will see where everything is, understand what everyone is working on, all while improving the company culture. Features Cloud or On-Premise Options Fully Customizable Design Build Sites in Minutes Regularly Updated With New Features Flexible Password Controls Drag and Drop Features/Post Track Views of Content Unlimited Colors/Skins Create Polls/Surveys Sync with Active Directory 11 Supported Languages Built In Block Text Editor Follow Co-Worker’s Statuses Create Custom Workflows Embed Video and Photos Easily Archive Content Video Conferencing Build E-Forms and Reports Merge Multiple Calendars Optimized For Speed All Applications Included View Personal User Statistics Personal Digital Workspace Etc

GoSearch, from the creators of GoLinks, is a generative AI enterprise search solution built to simplify how teams access and act on workplace knowledge. With Agentic AI, GoSearch goes beyond keyword search—giving you contextual answers, actionable insights, and task automation across 100+ workplace tools like Google Drive, Jira, Slack, and Salesforce. Create custom AI agents to power searches, actions, and workflows—using any LLM of your choice to complete tasks across your tools and data. 🔍 Centralize knowledge with unified, secure search 💬 GoAI delivers instant answers, summaries & links 🤖 Build no-code AI agents to automate tasks & workflows 🔐 Zero-replication security ensures real-time, private results ⚡ Surface insights fast and act without context switching Whether you’re scaling knowledge access, improving productivity, or simplifying internal support, GoSearch transforms search into strategic impact. Go to our website, sign up for free, or request a demo.

EdCast is a comprehensive talent experience suite, empowering organizations with AI-powered Learning, Skilling and Career Mobility capabilities to develop a future-ready workplace! Our award-winning Talent Experience Platform (TXP) is used internationally by Global 2000 companies and large government organizations, including NASSCOM and World Economic Forum, to solve the discovery and curation problems across all external and internal knowledge sources. Some of our esteemed clients across Fortune 500 Companies include HP, Dell, Diageo, Danone, Standard Chartered Bank, ANZ Bank, Genpact, Jardine Matheson and many more! Start the L&D transformation journey in your organization! Prepare for the Future of Work! Do get in touch with us to know more or book a live demo.

zehnplus develops software products with custom solutions that help organizations turn data into knowledge to connect, inform, and engage with their audiences. Our solutions include intranet, community and knowledge management platforms and wiki's aswell as smart FAQ software, enhanced with AI. We are enthusiastic strategists, designers, and developers who use many years of technical know-how with great love for the highest possible customer satisfaction. We have a profound knowledge of digital, artificial intelligence (AI) and transformation technologies. All our custom developments and products have at their core our unique data distribution engine called Wisdom Integration Engine, powered by the latest AI technologies and digital solutions. As a leading full service provider from Zürich, Switzerland, zehnplus offers high-quality, sustainable and cost-efficient solutions. We offer strategic know-how as well as project management and develop tailor-made solutions.

The best outlining app for your best work. Where brilliant ideas are captured, fleshed out, and realized. Dynalist is featureful yet simple. Without bloating the interface, tools show up only when you need them. See for yourself in the demo; all panes can be closed for focusing on outlining and organizing. So don't let the features scare you! They are all here to help you do your best work.

Graphlytic is a customizable web platform for knowledge graph visualization and analysis. Users can interactively explore the graph, look for patterns with the Cypher or Gremlin query languages (or query templates for non-tech users), or use filters to find the answers to any graph question. The graph visualization brings deep insights in industries, such as scientific research, anti-fraud investigation, etc. Users with very little graph theory knowledge can start to explore the data in no time. Graph rendering is done with the Cytoscape.js library which allows us to render tens of thousands of nodes and hundreds of thousands of relationships. The application is provided in three ways: Desktop, Cloud, and Server. Graphlytic Desktop is a free Neo4j Desktop application installed in just a few clicks. Cloud instances are ideal for small teams that don't want to worry about the installation and need to get up and running in very little time.

With Wisdom, you can communicate directly with your customers, specific team members, set up workgroups, allocate tasks, and collaborate like never before – all from one platform. When you harness the power of advanced community engagement with Wisdom, your business benefits from reduced support costs, improved insights into customer behavior, a better experience for your customers, and improved return on investment. Internally, your employees will be more engaged, feel more listened to, and will help them realize their potential. Wisdom represents a seismic change in the knowledge-sharing space. The platform has been designed to unify knowledge sharing by giving both internal and external communities the space to share values, share a purpose, and ultimately align for the greater good of your business. Connect, stress free Centralize Information Save time and money.

Centralpoint is a Digital Experience Platform, and in Gartner's Magic Quadrant. It is used by over 350 clients worldwide going beyond Enterprise Content Management, securely authenticating (AD/SAML,OpenID, oAuth) all users for self service interaction. Centralpoint automatically aggregates your information from disparate sources, applying rich metadata against your rules, yielding true Knowledge Management; allowing you to search and relate disparate sets of data from anywhere. Centralpoint offers the most robust Module Gallery, out of the box, and can be installed on premise or in the Cloud. Be sure to see our solutions for Automating Metadata, Automating retention Policy Management, and simplifying the mash up of disparate data for the benefit of AI (Artificial Intelligence). Centralpoint is often used as an intelligent altternative to Sharepoint, allowing easy Migration tools. It can also be used for any secure portal solution for your public sites, Intranets, Members or Extranets.

USU Knowledge Management is the leading knowledge management platform for contact centers. We help your customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service. Dealing with the sheer volume of information is harder than actually finding it. How can so many answers be at our fingertips except when we contact customer service? Our goal is to make customer service as simple as a Google search.