Audience

State and local governments seeking for a digital government service

About Accela

The Accela Civic Platform is the powerful foundation for our Civic Applications, and other solutions to help governments improve citizen services and fulfill the needs of growing communities. The Accela Civic Platform includes all shared technologies and functionality within a SaaS environment to meet the varying needs of government agencies, from large states to small departments. It includes everything an agency needs to make it easier for citizens to open and run a business, apply for permits, and schedule inspections. And the platform provides agencies with the flexibility and scalability to enable innovation over time–without the need to invest in new technology. Automate simple to very complex processes involving multiple departments and numerous process components. Our workflow engine assigns tasks for users, manages SLAs, routes approvals and steps, and ensures all processes stay on track.

Integrations

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Company Information

Accela
Founded: 1981
United States
www.accela.com

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Accela Frequently Asked Questions

Q: What kinds of users and organization types does Accela work with?
Q: What languages does Accela support in their product?
Q: What kind of support options does Accela offer?
Q: What other applications or services does Accela integrate with?
Q: Does Accela have a mobile app?
Q: What type of training does Accela provide?

Accela Product Features

Code Enforcement

Letter Generation
GIS
Planning & Zoning
Inspection Management
Code Maintenance
Photo Management
Fee Maintenance
Document Management
Weed Abatement Control
Violation History
Case Management

Government

Permit Issuance
Self Service Portal
Budgeting & Forecasting
Purchasing & Receiving
Compliance Management
Code Enforcement
License Issuance
Taxation & Assessment
Fixed Asset Management
Utility Billing
Work Order Management
Inventory Management

Land Management

GIS
Planning & Zoning
Inspection Management
Code Enforcement
Document Management
Lease Management
For Oil & Gas
Project Management
Permit Management

Municipal

Permit Issuance
Utility Billing
Planning & Zoning
Parking Management
Code Enforcement
License Issuance
Taxation & Assessment
Fund Accounting
Work Order Management
Inventory Management
Property Database
Animal Licensing

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

Public Works

Project Management
Service Request Management
Work Order Management
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing