Audience
Retail agencies in search of a tool to automate and optimize ther workflows
About Ivans eServicing
Responding to retail agent policy, billing, claims, and payment inquiries can be a full-time job, if not multiple, depending on the size of your business. Ivans eServicing™ automates these workflows, ditching the need to respond to one-off requests. Even better, your retail agents get your answers directly in their management systems so you can make their jobs easier, too. And because we aim to automate processes between all stakeholders, Ivans eServicing connects you to retail agents’ customer self-service portals. Less time working on administrative tasks. It’s proven that agents are more likely to work with MGAs that make their work easier. Give quick access to policy, billing, claims, and payment information so retail agents never have to leave their systems. Nobody particularly enjoys paying for insurance, so let’s make it easy at least. Allow insureds to pay their premiums directly from their retail agent’s self-service portal.