Best Runbook Automation Platforms
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Compare the Top Runbook Automation Platforms as of November 2025
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What are Runbook Automation Platforms?
Runbook automation platforms are designed to automate repetitive and routine IT operations tasks, improving efficiency and reducing human error. These platforms allow businesses to create, manage, and execute workflows (runbooks) that automate system monitoring, incident response, software deployments, patch management, and other critical operations tasks. By integrating with various IT systems, cloud services, and monitoring tools, runbook automation platforms enable IT teams to respond to events and incidents in real-time, following predefined processes to maintain system uptime and compliance. Additionally, they often include features for error handling, logging, and alerting, ensuring that operations are performed smoothly and that issues are addressed proactively. These platforms help businesses achieve faster response times, improve operational consistency, and enhance scalability. Compare and read user reviews of the best Runbook Automation platforms currently available using the table below. This list is updated regularly.
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PagerDuty
PagerDuty
PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, enable teams to centralize their technology stack, get a holistic view of their operations, and optimize processes within their toolsets. -
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Shoreline
Shoreline.io
Shoreline is the Cloud Reliability platform — the only platform that lets DevOps engineers build automations in an afternoon, and fix issues forever. Shoreline reduces on-call complexity by running across clouds, Kubernetes clusters, and VMs allowing operators to manage their entire fleet as if it were a single box. Debugging and repairing issues is easy with advanced tooling for your best SREs, automated runbooks for the broader team, and a platform that makes building automations 30X faster. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud. -
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Resolve
Resolve Systems
Resolve is the #1 IT automation and orchestration platform, powering more than a million automations every day from simple, high-volume tasks to incredibly complex processes that go well beyond what you imagine is automatable. With more than a decade of automation expertise under our belts, we know how to build an intelligent automation and orchestration platform to meet the growing demands faced by today’s IT Operations and Network Operations teams. In fact, millions of automations are powered by Resolve on a daily basis… many of which go well beyond what you imagine is automatable. We know it sounds impossible, but it’s true. Just ask the customers who have cracked the code on tough automations like PIM testing, updating active load balancers, CUCM onboarding in seconds, true end-to-end patch management, interacting with Watson for NLP, maintaining infrastructure in segregated networks and hybrid cloud deployments, and more. Keep reading to see how we do it.
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