Consensus

Pros: As a former BDR and now a Customer Success Manager, I’ve seen the value of Consensus across the full customer journey. When I was in sales, it helped us qualify leads faster and gave prospects a chance to explore the product on their own terms—making meetings more productive. Now in CS, I’ve seen how it supports onboarding and education by giving customers easy access to consistent, on-demand content. The analytics are incredibly helpful too—we can track engagement and tailor our approach based on what’s resonating.

Cons: There’s a bit of a learning curve when setting up your first demos, especially if you're trying to get the flow just right. But once it’s live, the impact is worth it. Some advanced customization could be a bit more flexible, but the support team is excellent and quick to help.

Overall: If you're in sales or presales and you're not using Consensus yet, you’re missing out. It scales your team without needing to hire more people, drives better conversations, and gives valuable insight into what prospects actually care about. Highly recommend for any org looking to modernize their sales process.

Pros: Easy to use and moves deal across the sales cycle faster. This is exactly why my sales department decided to make the switch.

Cons: UX/UI is improving little by little and I only expect it to get better.

Overall: Overall the product does exactly what it needs to do and customers have even asked about the product.

Pros: Consensus makes it much easier to qualify prospects by automating discovery and product demos. It helps speed up sales cycles, better engage buyers, and prioritize qualified leads. The interface is intuitive, customer support is excellent, and it integrates easily with other CRM tools.

Cons: Nothing to say, my experience with the tool is great.

Overall: Consensus is a game changer for sales teams. It shortens sales cycles, boosts prospect engagement, and saves valuable time by automating demos. After a brief learning curve, it becomes an essential tool for any modern B2B sales process.

Pros: Consensus is easy to use - both for our end users and prospects receiving demoboards. Account Executives are able to qualify and disqualify faster, prospects are able to receive tailored information and content, then easily share internally.

Cons: Minimal - the only ask has been to leverage virtual backgrounds on personal intro videos. However, this is already a feature request and has been upvoted.

Overall: Excellent - I want any company I work at to have Consensus. This is the easiest software, and now so vital to our sales cycle.

Pros: Its very easy to create micro demos to send out to prospects, the support with Consensus is great also.

Cons: I'll be completely honest, there is not really much I don't like about Consensus.

Overall: Its become a vital part of our business, from lead generation to closing new business and then selling to existing customers.

Pros: Consensus has been a huge time-saver for our team. We originally brought it in to support presales with on-demand demos, but it quickly became useful across other departments too. The ability to share demos or interactive product tours that buyers can explore on their own has really helped us qualify leads more effectively. It's also a win for internal enablement: we use it for onboarding new team members and sharing consistent product messaging.

Cons: There’s a bit of a learning curve when you're first getting started, especially around the terminology. But once you get the hang of how things are organized, like demoboards and demolytics, it all starts to make sense. A few areas of the UI could be more intuitive, but nothing that’s a dealbreaker.

Overall: Consensus has made a real difference in how we approach demos and early sales engagement. It’s taken pressure off our presales team and helped us move faster without sacrificing quality. We’re still exploring all the ways it can be used, but so far, it’s proven to be a flexible, valuable tool across the board.

Pros: Firstly, the ability to sort, organize, and classify the demo libraries is a real advantage for managing read and write permissions for our users who are in different divisions across various countries. Then, the easy creation of demoboards is a plus, and it has become even better since we can now associate tours with them.

Cons: I don't like the fact that I have to find all demoboards created by a person who left the company in order to replace him by another one. Indeed, if i don't do it, this left person will be visible in the demoboard for ever. That's exactly the same with permissions.

Overall: We use Consensus to generate relevant content for our software publishing business and to be able to send targeted and dedicated materials.

Pros: Amazing for follow ups and uncovering key stakeholders in a demo and what they are most interested in

Cons: No think wrong with it. It sometimes takes longer to load a thumbnail that I would like

Overall: Overall excellent product and could not do my job without it. Use it daily for follow ups and demo recaps

Pros: This platform is extremely easy to use and sending demos takes less than a minut.
The analytics are insightful. The alerts are immediate.

Cons: Needs a “watch all” option for prospects that don’t want to select topics.

Overall: This platform is extremely easy to use—I can send a demo in just a couple of minutes as part of my follow-up. What stands out to me is how it allows prospects to tailor the experience to their needs, ensuring they see the content most relevant to them. The built-in video recording and editing tools are a huge benefit, as they let me create high-quality videos without needing a dedicated content team. Additionally, the analytics feature gives me clear insights into which parts of the demo resonate most, helping me optimize my content for better results.

Pros: Easily and quickly create and deliver curtailed experiences for your prospects.
Outlook integration brings it to another level.

Cons: Sometimes prospect data entry can be redundant for creating multiple videos for one population.

Overall: Awesome overall experience and an integral part of my daily processes. We have created everything from comprehensive overviews to bespoke walkthroughs for specific client questions.

Pros: Consensus is a highly effective approach in decision-making as it encourages collaboration and teamwork, ensuring that diverse perspectives are considered. This leads to well-rounded decisions that take into account various viewpoints. Additionally, it fosters shared ownership and commitment among stakeholders, which enhances trust and alignment within teams. By involving everyone in the process, consensus also reduces resistance to implementation, making it easier to achieve collective goals.

Cons: In general I find no disadvantages.
I save a lot of time, it's easy to use.
All are benefits

Overall: The experience of using consensus in decision-making is positive. It fosters collaboration, ensures that multiple points of view are heard and creates a sense of shared ownership.

Pros: What I like most about Consensus is that it allows you to potentially shorten your sales time and avoid multiple live demo's by having pre-recorded demos to send your prospects

Cons: I don't really have anything bad to say about Consensus, it is very user friendly

Overall: I have used Consensus as a selling tool at a couple different companies. Being able to send recorded demos to my prospects has led to reduced sales cycle times in multiple instances. In my current role, I run around 2 demos per day that last close to 2 hours – if I’m not able to get to everything I want to show in one session, I used Consensus demos as follow up materials. I get notifications when someone starts to watch, which signals that it is a good time to give them a call.

Pros: I love that you can easily send demo videos to customers and prospective clients to help shorten sales cycles!

Cons: Sometimes some of the integrations don’t function fully.

Overall: Overall, this tool has made my life MUCH easier! It allows me to shorten my sales cycle and not waste valuable Human Resources.

Pros: The guided tours on Consensus are absolutely amazing! They’ve been a game-changer in how I engage with prospects. I recently received excellent feedback from a prospect who appreciated the clarity and depth of the tour. It allowed them to fully understand the value of our solution without needing constant back-and-forth. This not only built trust but also accelerated the sales process. The prospect felt empowered to share the insights with their team, which helped address internal questions early on. As a result, my deal moved forward much faster than usual. It’s an incredible tool for driving engagement and decision-making!

Cons: I wish Consensus had a feature to send automated reminders to prospects, prompting them to view their demo boards. This would help keep prospects engaged and ensure they don’t miss important information. A simple nudge like this could make a big difference in follow-up success and overall engagement rates

Overall: From my perspective as an SDR, Consensus has been a game-changer because it takes the pressure off having to schedule multiple demo calls. Instead, I can send personalized, interactive demo experiences directly to prospects and their teams, which gives them the power to explore the product at their own pace. This helps us qualify leads faster, spend more time with serious prospects, and ultimately shorten the sales cycle. It's a win-win for both us and our customers.

Pros: - Easy to build and customize flow to share with prospects in pre-sales phase and demo the UX/UI of the product
-Great customer experience and support

Cons: Sometimes not super easy to use when it comes to video editing and setup before sharing

Overall: It is a great tool to create and share demos with prospects, customer success managers are great and always happy to help/support and involve you as a customer.

Pros: This is a very easy tool to share videos to clients. I'm commercial and I found very hard to explain technical issues, so these videos help me to explain what we do and track their interactions with it.

Cons: There is nothing at the moment that I don't like, I found it very easy to use?

Overall: I like this tool as this is a very easy tool to share videos to clients. I'm commercial and I found very hard to explain technical issues, so these videos help me to explain what we do and track their interactions with it.

Pros: Love the ease of use to deliver high quality content to my prospects with a click of a button. I am very happy with their customer service as well. We have office hours dedicated to make sure that our team is able to get any questions answered directly from Consensus weekly.

Cons: The thumbnail that it gives in the body of the email is not my favorite

Overall: Overall experience I have to say its a 10/10. Since using this product I have been able to easily identify quality leads for myself. Instead of wasting time doing a meeting with a customer that is not a good fit from the get go.

Pros: The ability to engage with your target audience by being able to showcase pre-recorded demo's of platform features/functionality and identify what is important to your end-user.

Cons: The main con would be the ability to identify which demos are being showed (in the case of a multi-demo recording demoboard being sent). I think if there was a way to edit a subject header for each demo video, that would be helpful.

Overall: Overall, the experience with Consensus has been nothing short of amazing! The Consensus platform has helped increase prospect/customer engagement and overall turn to long-term partnerships.

Pros: Consensus makes personalizing demos super easy. You just upload a few recordings, and within minutes, you can create a tailored demo playlist to send to clients. The impact on the sales process is huge—teams see deals closing faster, and there’s a noticeable boost in success after just a couple of months of using the tool. It’s a real game-changer for improving client engagement and speeding up the sales cycle.

Cons: Overall there isnt much to dislike - its simple and powerful

Overall: Simple to use yet powerful for managing deal cycles.
Creating videos and uploading is made seamless

Pros: GoConsensus is super helpful for me in my day to day for getting new prospects attention and getting them to respond back. I can't tell you how many first meetings I've set right after a prospect views the demo's I sent through GoConsensus.

Cons: The UI isn't necessarily the cleanest, even though I like it.

Overall: I love using GoConsensus. It helps my process in getting the attention of new prospects and tracking who in the organization views my demos that I send.