Best Business Process Management Software

Universal Automation Center (UAC) is a real-time IT automation platform designed to centrally manage and orchestrate tasks and processes across hybrid IT environments - from on-prem to the cloud. Universal Automation Center (UAC) is a software platform designed to automate and orchestrate your IT and business processes, securely manage file transfers, and centralize the management of disparate IT job scheduling and workload automation solutions. With our event-driven automation technology, it is now possible to achieve real-time automation across your entire hybrid IT environment. Real-time hybrid IT automation and managed file transfers (MFT) for any type of cloud, mainframe, distributed or hybrid environment. Start automating, managing and orchestrating file transfers from mainframe or disparate systems to the AWS or Azure cloud and vice versa with no ramp-up time or cost-intensive hardware investments.

No need to talk to the users to know what they experienced (replay, behavior insights, etc). End-2-end Transaction Insights (business, technology, etc). User interface design or technology issues may contribute to poor user experience. Germain UX identifies use cases and root-cause of issues down to the user click and scenario and technology (network request, code, sql, etc). Lack of training, poor organization, attrition may contribute to ineffective business operations. Germain UX identifies main gaps and their root-cause, in real-time and 24×7. Overloaded call center, lack of expertise, hard to find information on a website may all contribute to low prospect conversion rate. Germain UX helps identify actionable insights. Ineffective product or service, lack of support, hard-to-find online material, may all contribute to a poor customer experience and attrition. Germain UX identifies actionable insights around that, 24×7 and in real-time.

RPA software robots work with the company's pre-existing systems, boosting productivity, accelerating decision making and lowering the error rate. This facilitates the expansion of companies that delegate manual and repetitive tasks to robots. It is the way to automate processes in companies technologically, a true digital transformation. TheEye is distinguished by its flexibility and ability to integrate workflows without changing policies. In addition, as a technological bridge, it allows you to centralize and communicate all your new and old systems, without incurring expensive licenses from a single place. Once implemented, the robots are integrated with their work team through TheEye and they begin to take care of the tasks that nobody wants to do without rest or mistakes and without losing a lot of money, freeing up talent to align with the business and increase added value.

The Integration Module is used by infrastructure engineers to onboard / integrate the wide spectrum of related vendors and systems involved in any given IT solution, i.e. cloud technologies (public/private, containers, etc.), networks systems (virtual and physical, optical, 5G, etc.), security systems, IoT systems and devices, etc. The automation module provides the IT automation developer with a unified development environment for process design without concern for the underlying infrastructure technologies / vendors used, enabling an evergreen design. Workflows are coded processes called upon by the BPM layer. They offer a more granular development experience and require software development skills yet without domain or vendor-specific knowledge.