Best Customer Service Software for Linux - Page 2

Compare the Top Customer Service Software for Linux as of December 2025 - Page 2

  • 1
    Arena.im

    Arena.im

    Arena.im

    Arena is a market-leading communication platform designed to help brands create AI-powered communities on their websites and apps. It offers features like live blogs, group chats, AI agents, and content streams to engage audiences in real time. The platform supports industries such as publishers, sports, entertainment, and e-commerce by boosting traffic, engagement, lead generation, and audience monetization. Arena provides powerful customization, advanced analytics, and robust security compliant with GDPR. Its no-code integration makes it easy to add interactive community features to any platform. Trusted by top organizations, Arena helps businesses connect with their audiences and grow online.
    Starting Price: $39/mo (billed anunally)
  • 2
    ELMA365

    ELMA365

    ELMA365

    ELMA365 is a business process-based platform for Low-Code App Development. The platform has a variety of preset apps like Compliance Management, Workflow Management, Digital Workplace, CRM, Document Management and more that allow a quick and easy start. ELMA365 can bridge various enterprise software solutions using open API for integrations. The workflows and apps are created by business experts with simple drag-and-drop tools. The platform is highly scalable and allows adding business-specific features with Typescript code. Training and delivery of the project can be done within a month, and enables teams to work in sync.
    Starting Price: $18 per month
  • 3
    Paradiso LMS

    Paradiso LMS

    Paradiso Solutions Corporation

    Paradiso LMS is a top-rated eLearning software trusted by corporations, training companies, and educational institutions worldwide. An end-to-end learning management solution. Paradiso LMS lets organizations manage their eLearning effectively through mobile, social, and video technologies. Our LMS offers many features such as gamification for motivating and engaging learners, social learning for collaboration, blended learning, e-commerce, advanced reporting, and more. The platform also seamlessly integrates with more than 100 leading business tools. Solutions we provide: - User-friendly LMS - Custom course creations - Course catalog - Virtual classroom platform - Mobile learning - eLearning commerce - Customer training - Partner training - Customized eLearning solutions - Game based learning - Blended learning solutions
    Starting Price: $6 per user per month
  • 4
    tryvium

    tryvium

    tryvium

    Research has proven that when you consciously create good experiences for your employees, they create better experiences for your customers. At Sensiple, we understand the imperative modern businesses face to treat their employees like customers. Our employee experience platform, tryvium is built firmly on this understanding. It leverages the proven collaborative potential of a robust platform like Microsoft Teams along with next-gen technology like AI, NLP, and Machine Learning to empower employees with the support they need whenever and wherever they need it. Enhance self-service with intelligent chatbots powered by NLP (Natural Language Processing)and ML (Machine Learning) to understand user intent and provide the solutions that your users are looking for in near-human interactions.
    Starting Price: $3575/M
  • 5
    KACE by Quest

    KACE by Quest

    Quest Software

    KACE® by Quest supports your unified endpoint management (UEM) strategy by helping you discover and track every device in your environment, automate administrative tasks, keep compliance requirements up-to-date and secure your network from a range of cyberthreats. Discover, manage and secure all your endpoints from one console as you co-manage your traditional and modern endpoints, including Windows, Mac, Linux, ChromeOS, and iOS and Android devices. KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more.
    Starting Price: As low as $3/mo/device
  • 6
    Canfigure

    Canfigure

    Canfigure

    Canfigure Inc. is the developer of dynamic business software, designed to flex with your business needs. The modular approach of Canfigure is designed to provide solutions that scale for any business size or industry and includes customization capability unlike other competitors. We believe in keeping it simple with easily self-deployable, cost effective, standalone tools allowing you to scale up through a library of well designed modules, growing your number of assets and expanding your user base at a pace that suits you. With out of the box support for all types of assets, Canfigure can be customized to hold information for any type of asset including IT Systems, inventory, facilities, transportation and more. The database schema can be extended via the admin functions with no technical knowledge required. Asset information can include financial data and be used to track important dates such as maintenance history, and linked directly to supporting contract documents.
    Starting Price: $2000 per year
  • 7
    Herbie.ai

    Herbie.ai

    Herbie.ai

    Herbie.ai – A multi-national Conversational AI company (Part of SunSmart Global – 15+ years in enterprise solutions) Digital Transformation of Enterprises Unique Voice-Enabled Virtual Assistants to automate business cases. Franchise spread over 6 Countries – expanding to 13+. Instant enables seamless connection with 12+ Social Media platforms. The business provides end-to-end AI Solution that are "Innovative & Intelligent" in addressing the critical business needs of Mid to Large Corporates, built using advanced technology with applications across business verticals and geographies. Herbie.AI is a Microsoft Gold Application Development Partner, and is ISO 9001:2015 Certified. AI, ML & NLP based, Multi-lingual, Omni-channel, Always-on bots with transfer to agent. Improve your customer experience with ai powered conversational chatbot solution. Provide complete customer service with Herbie AI chatbots for customer support. Lower Customer Support Costs.
    Starting Price: $1000
  • 8
    Nexoid

    Nexoid

    Nexoid

    Experience advanced enterprise resource planning with Nexoid, a flexible, affordable ERP system designed by industry experts. Enjoy complete code transparency and modify every aspect effortlessly, making Nexoid suitable for all business sizes. Leverage our AI to streamline workflows and boost productivity. Our ITSM module, integrated into the ERP, enhances team and customer satisfaction. Our Amazon AWS-backed serverless architecture ensures speed, security, and top performance. Nexoid's unique, no-contract pricing adjusts to your needs, reducing costs by up to 50%. Utilize automation with custom code workflows, easily integrated with third-party systems via REST API and WebHooks. Choose Nexoid for a smarter, more efficient, and cost-effective ERP solution
    Starting Price: $30/user/month
  • 9
    iTop

    iTop

    Combodo

    If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind. Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. iTop is an open-source, web-based ITSM and CMDB platform that aligns with ITIL best practices, offering flexibility for adapting to diverse organizational needs. Originally developed as an open-source project, iTop has continually evolved to address the challenges of modern IT management. With iTop, you get a solution that scales with your growth, providing tools to tackle your most pressing IT challenges while maintaining service continuity and improving team productivity.
    Starting Price: $0
  • 10
    Getscreen.me

    Getscreen.me

    Getscreen.me

    Getscreen.me cloud software allows you to connect to your desktop remotely via a direct link from your browser. If you need fast connect to the user's computer and help him solve a problem - use the quick support function. If you need to connect frequently, set up a permanent access. You can call a customer or ask a question in the chat window during a session - this saves time. And if you have a large company - create teams and work together under one account! Getscreen.me is absolutely safe. All transmitted data is encrypted by default with 128-bit AES algorithm inside WebRTC and SSL protocols. Integration with popular platforms like Google Chrome Extension, Telegram and Jira Service Desk, as well as with HTTP API.
    Starting Price: $5
  • 11
    ALVAO Service Desk
    No one has to hunt around for information, whom to contact to report a device fault, a system crash or to request an equipment. Employees can contact the Service Desk either through the self-service portal or directly via Teams or Outlook. Get the full Service Desk experience without ever having to leave Microsoft Outlook. You can access your ticket log, browse our knowledge base or create e new request from a catalogue. The requester is clear about who is handling their request, its status and how much time remains to resolution. They do not have to call the helpdesk to ask about the resolution status. Don’t waste time sorting requests. The system will ensure that each request is assigned to the right team. Requests are automatically sorted according to assigned priorities. The team has a clearly organized work schedule and will never forget anything important.
    Starting Price: $40/agent
  • 12
    Smartz Solutions

    Smartz Solutions

    Smartz Solutions

    Smartz Solutions is the disruptor reshaping the contact center landscape. Traditional legacy systems, with their entangled infrastructures and exorbitant fees, have held businesses hostage for too long. Contact centers are tired of being burdened by disjointed systems with hefty price tags and bad customer and employee experiences. We’re redefining the contact centre experience through our AI-powered 360-degree experience platform. We’ve been there. We paid for the legacy systems. We had 15 different systems running (at a snail's pace) at once to be able to run our call centre. We know the pain of not being able to find data quickly enough (sometimes at all) to help customers. And we sure know what it’s like to have employee information in multiple systems; never showing a clear view of the business. Losing money, opportunities and patience doesn’t have to be how you continue to run your call centre. Through a comprehensive tech stack, you will finally have your entire custom
    Starting Price: $55.00/month/user
  • 13
    Verify 365

    Verify 365

    Verify 365

    Verify 365 is the advanced client onboarding solution for law firms, estate agents, accountants and IFAs. With Verify 365, you can rest assured that your clients are thoroughly vetted, saving you time and reducing the risk of fraud. Verify 365 offers biometric verification, ensuring that your clients are who they say they are. Verify 365 conducts thorough ID checks, including government-issued ID and address verification. Our AML checks ensure that your clients are not on any financial crime watchlists. We also perform source of funds checks to ensure that the money your clients are using is legitimate. Verify 365 also includes e-payment and e-signature capabilities, making the onboarding process fast and efficient. Verify 365 supports over 10,000 government-issued IDs from over 200 countries. Our global reach allows you to verify your clients from all corners of the world.
    Starting Price: $2,50 per verification
  • 14
    Kore.ai

    Kore.ai

    Kore.ai

    Kore.ai empowers global brands to maximize the value of AI by providing end-to-end solutions for AI-driven work automation, process optimization, and service enhancement. Its AI agent platform, combined with no-code development tools, enables enterprises to create and deploy intelligent automation at scale. With a flexible, model-agnostic approach that supports various data, cloud, and application environments, Kore.ai offers businesses the freedom to tailor AI solutions to their needs. Trusted by over 500 partners and 400 Fortune 2000 companies, the company plays a key role in shaping AI strategies worldwide. Headquartered in Orlando, Kore.ai operates a global network of offices, including locations in India, the UK, the Middle East, Japan, South Korea, and Europe, and has been recognized as a leader in AI innovation with a strong patent portfolio.
  • 15
    HaloITSM

    HaloITSM

    Halo Service Solutions

    Empower your IT team with a single all-inclusive cloud platform, designed for ITIL-aligned service delivery. Transform legacy ways of working into modern intuitive workflows, empowering teams to deliver excellent service to customers and employees repeatedly. Standardize your processes and gain valuable analytics to align IT to the business needs in a single all-inclusive, unlimited ITSM software solution. Centralize your workflows, create a single space for your ITSM software. HaloITSM blends ITIL best-practices with a fresh, flexible approach so you can improve your service management whilst maintaining an outstanding user experience. Customers worldwide across numerous sectors rely on HaloITSM to drive their IT Service requirements. See how they have transformed their daily processes with our case studies.
    Starting Price: $49 per user per month
  • 16
    Helpy

    Helpy

    Helpy.io, Inc.

    Helpy is the customer support platform engineered for companies that are serious about customer data security and control. Safeguard your data without compromising on giving customers heroic support! Designed for on-premise and private instance deployments, Helpy Pro lets you avoid vendor lock-in, own your data and integrate with the tools you already use to keep data private and secure. Helpy has been installed over 500,000 times, with both the open source and pro version in use around the Globe.
  • 17
    EspoCRM

    EspoCRM

    EspoCRM

    Currently, the hotel industry is one of the fastest-growing, competitive sectors. As guests become more digitalized and price-conscious, building loyal relationships and attracting new guests becomes an increasingly complicated process. This is where hotel CRM software comes into play. The software allows you to improve all the aspects of your sales, marketing and customer service, and as a result increase customer experience. Be it booking engines, travel websites, web forms on your own site, emails, or calls – the CRM unites the inquiries coming from all these channels. It creates a complete guest profile and stores the history of communication and visits. The platform also streamlines your marketing campaigns by offering the tools to create data-driven, targeted outreach and promotional emails for your business and private guests. Apart from that, it brings transparency to your financial transactions, and automates the generation of quotes and invoices.
  • 18
    Axelor

    Axelor

    Axelor

    Axelor is an Open Source business application suite that reinvents enterprise management. Built on a Low Code/No Code approach, it natively integrates key tools for digital transformation: ERP & CRM, BPM & workflows, BI & Analytics, web portals & CMS. The Axelor platform offers over 1500 ready-to-use connectors. Axelor provides specialized ERPs designed for various sectors: Industry & Manufacturing: Axelor Factory Services, Consulting & Construction: Axelor Service Retail & Distribution: Axelor Commerce Low Code Platform: Axelor Platform Enjoy a modern design and intuitive navigation. Unlike traditional management solutions, Axelor combines ease of use, simplicity and efficiency. Discover a new approach for an unequalled flexibility. Thanks to the integrated BPM, you can adapt in real time, with simple configurations and very few custom developments your application to business changes.
    Starting Price: 35€ per month per user
  • 19
    SuiteCRM

    SuiteCRM

    SuiteCRM

    SuiteCRM is the award winning Customer Relationship Management application brought to you by SuiteCRM Ltd who are the authors and maintainers. The application is enterprise ready and completely scalable to suit any business size or business requirement. The application is fully customisable and can be tailor made to fit your current or future business processes. Most importantly the application is Open Source, so it’s completely FREE to use, with no limitations on users.
    Starting Price: Free
  • 20
    Provide Support

    Provide Support

    Provide Support

    Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer assistance proactively. Provide Support offers one of the most reliable Live Chat services on the market. The company was founded in 2003 and has proven its credibility. With Provide Support Live Chat you get: All features included in any plan Unlimited number of chats Multiple domains support at no extra cost Flexible chat window and chat button customizations Embedded or popup chat window Operators grouping and unlimited departments File transfer Flexible chat access restrictions Powerful chat statistics Chat transcripts storage with viewer app Chat agent apps included into price Unlimited live product assistance 24/7
    Starting Price: $13/month/user
  • 21
    LINK Mobility

    LINK Mobility

    LINK Mobility

    LINK Mobility is a leading global Communications Platform as a Service (CPaaS) provider, empowering businesses to build meaningful customer connections through secure, scalable, and data-driven communications. With over two decades of expertise and a strong local presence across Europe and America, LINK delivers omnichannel solutions that span SMS, WhatsApp, RCS, email, voice, and social messaging. Our platform combines robust APIs, advanced chatbots, AI-driven automation, and customer data intelligence to help organizations orchestrate personalized, real-time conversations that drive engagement, loyalty, and growth.
    Starting Price: 299
  • 22
    kwiqreply

    kwiqreply

    kwiqreply.io

    kwiqreply is a one stop WhatsApp Business API and CRM helpdesk platform that provides a shared inbox to all your teammates. We help you communicate with your customers effectively on WhatsApp, Send Automated Messages, Integrate Chatbots & much more.
    Starting Price: $32/2500INR per month
  • 23
    Dot Compliance QMS

    Dot Compliance QMS

    QMS for Life Sciences

    Dot Compliance provides the industry’s first off-the-shelf QMS solution – ready to deploy from day one, with little to no setup required, while also incorporating industry best practices and standards that address the latest global regulatory requirements. Powered by the Salesforce.com platform, our solutions enable life science organizations to quickly digitize their quality and compliance processes including Document Management, Training Management, Change Control, CAPA, Customer Complaints. Compliant with 21 CFR part 11, EU-Annex 11 and support ISO 9001, 13485, 14971, 27001 & MORE! Processes included: ▶ Document Management ▶ Training Management ▶ Quality Event Management ▶ CAPA Management ▶ Change Management ▶ Complaint Management ▶ Audit Management ▶ Supplier Quality Management ▶ Risk Management ▶ Design Control ▶ Deviations/Non-conformances ✔ Seamless Install ✔ Cost Effective ✔ One-Stop-Shop
    Starting Price: $10,000 / Annually
  • 24
    OXARI

    OXARI

    Infonet Projekt SA

    OXARI is a professional ITSM class ServiceDesk system that is ITIL-compliant and enriched with a toolset needed by IT teams. IMPLEMENTATION BENEFITS: - OXARI is a universal platform that enables implementation of a professional ITSM class system in accordance with the ITIL standard. The system includes tools to facilitate IT teams’ work, and a dedicated set of features designed to manage advanced business processes. - The modular design of the system, combined with a modern user interface, allows you to model any Asset Management, CMDB, ServiceDesk, Workflow, and MDM work logic. - The system can be accessed using any web browser. It also allows you to design all the user interface components by yourself. MULTIPLE CONFIGURATIONS Rule-based management is the main component of the system that ensures configuration flexibility. OXARI allows you to create any number of patterns consisting of specific rules and actions.
    Starting Price: $7/month/user
  • 25
    Chative

    Chative

    WISEBIT PTE. LTD.

    Chative.IO is an omni-channel messaging platform, empowered by AI. We enable businesses to sell directly through social channels and Shopify with the assistance of AI and automation. Enjoy unlimited messaging at startup-friendly prices, and even get the mobile app at no additional cost. Plus, we've got a free plan with in-app support for small businesses!
    Starting Price: Free
  • 26
    QReserve

    QReserve

    QReserve

    A flexible & user-friendly scheduling platform to easily manage equipment, labs, meeting rooms, desks, consumables, amenities, people & more while providing a wide range of reporting & financial capabilities. With QReserve: -Set detailed resource access rules -Collect booking forms -Manage projects -Manage & track consumable resources -Check-in/out of bookings & auto-cancel late or no-show bookings -Integrate with existing Outlook & Google calendars -Allow on-kiosk booking from live maps/floorplans -Book from defined time slots -Invite guests to bookings & request RSVP's -Invoice & process payments -Check-in/out equipment with integrated barcode reader support -Access activity, actual usage, capacity & utilization data -& much more!
    Starting Price: $60/month
  • 27
    Howazit

    Howazit

    Howazit

    Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance. Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible. Howazit business logic engine enables advance customizations capabilities through the entire customer journey.
    Starting Price: $150/month
  • 28
    ConSol CM/Helpdesk

    ConSol CM/Helpdesk

    ConSol Consulting & Solutions Software GmbH

    ConSol CM/Helpdesk is the solution for efficient IT support for customers and employees, made in Germany. CM/Helpdesk allows you - partially automated or manually - to find quick solutions for all incidents, and requests. All incoming inquiries (e-mail, web form or self-service-portal) are automatically recorded and forwarded to the respective processor in the 1st level, 2nd level or other specialist teams by integrated workflow logic. FAQs and suggested solutions are available to help you find a solution quickly. The integrated change management enables the creation and tracking of simple and complex changes. Problem management is used for the elimination of major errors. And best of all: all processes and data structures can be adapted to your needs.
    Starting Price: € 69,00/month/user
  • 29
    Cognigy.AI

    Cognigy.AI

    NiCE Cognigy

    NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy
  • 30
    Open Content Platform

    Open Content Platform

    Open Content Platform

    Open Content Platform (OCP) is an open-source IT discovery and integration platform. OCP handles discovery, integration, and modeling for solutions in the datacenter. The core framework is micro-service, enabling process-level horizontal scalability. It’s fully extensible, designed for developers, and leverages components in the open-source space, to greatly reduce product complexity. The dynamic discovery is fundamentally different from other ITSM vendors, and the data-driven modeling keeps Applications and Services up-to-date for downstream consumption (e.g. Service-aware monitoring).
    Starting Price: $0