Best IT Management Software for Cloud
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Compare the Top IT Management Software for Cloud as of October 2025
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What is IT Management Software for Cloud?
IT management software is software used to help organizations and IT teams improve operational efficiency. It can be used for tasks such as tracking assets, monitoring networks and equipment, managing workflows, and resolving technical issues. It helps streamline processes to ensure businesses are running smoothly. IT management software can also provide accurate reporting and analytics that enable better decision-making. Compare and read user reviews of the best IT Management software for Cloud currently available using the table below. This list is updated regularly.
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1
Google Cloud Platform
Google
Google Cloud is a cloud-based service that allows you to create anything from simple websites to complex applications for businesses of all sizes. New customers get $300 in free credits to run, test, and deploy workloads. All customers can use 25+ products for free, up to monthly usage limits. Use Google's core infrastructure, data analytics & machine learning. Secure and fully featured for all enterprises. Tap into big data to find answers faster and build better products. Grow from prototype to production to planet-scale, without having to think about capacity, reliability or performance. From virtual machines with proven price/performance advantages to a fully managed app development platform. Scalable, resilient, high performance object storage and databases for your applications. State-of-the-art software-defined networking products on Google’s private fiber network. Fully managed data warehousing, batch and stream processing, data exploration, Hadoop/Spark, and messaging.Starting Price: Free ($300 in free credits) -
2
Atera
Atera
Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.Starting Price: 30-DAY FREE TRIAL -
3
New Relic
New Relic
Optimize IT Management with New Relic. Empower strategic oversight and drive operational excellence. Elevate your IT management approach with New Relic’s advanced observability platform, designed to deliver unparalleled visibility and control. Our solution offers a holistic view of your IT environment for software engineer practitioners, integrating data from across your systems to streamline operations, enhance decision-making, and drive business outcomes. Monitor performance in real-time, identify and resolve issues proactively, and ensure optimal resource allocation with actionable insights. Foster collaboration between IT and business units, align technology investments with strategic goals, and navigate the complexities of modern IT landscapes with confidence. New Relic transforms IT management into a strategic asset, fueling growth and innovation while maintaining operational efficiency.Starting Price: Free -
4
Google Compute Engine
Google
Compute Engine is Google's infrastructure as a service (IaaS) platform for organizations to create and run cloud-based virtual machines. Computing infrastructure in predefined or custom machine sizes to accelerate your cloud transformation. General purpose (E2, N1, N2, N2D) machines provide a good balance of price and performance. Compute optimized (C2) machines offer high-end vCPU performance for compute-intensive workloads. Memory optimized (M2) machines offer the highest memory and are great for in-memory databases. Accelerator optimized (A2) machines are based on the A100 GPU, for very demanding applications. Integrate Compute with other Google Cloud services such as AI/ML and data analytics. Make reservations to help ensure your applications have the capacity they need as they scale. Save money just for running Compute with sustained-use discounts, and achieve greater savings when you use committed-use discounts.Starting Price: Free ($300 in free credits) -
5
Zendesk
Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.Starting Price: $25/agent/month -
6
Site24x7
ManageEngine
ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide.Starting Price: $9.00/month -
7
Google Cloud BigQuery
Google
BigQuery is a serverless, multicloud data warehouse that simplifies the process of working with all types of data so you can focus on getting valuable business insights quickly. At the core of Google’s data cloud, BigQuery allows you to simplify data integration, cost effectively and securely scale analytics, share rich data experiences with built-in business intelligence, and train and deploy ML models with a simple SQL interface, helping to make your organization’s operations more data-driven. Gemini in BigQuery offers AI-driven tools for assistance and collaboration, such as code suggestions, visual data preparation, and smart recommendations designed to boost efficiency and reduce costs. BigQuery delivers an integrated platform featuring SQL, a notebook, and a natural language-based canvas interface, catering to data professionals with varying coding expertise. This unified workspace streamlines the entire analytics process.Starting Price: Free ($300 in free credits) -
8
QA Wolf
QA Wolf
Whether you're shipping web or mobile apps, QA Wolf has you covered. We build automated end-to-end tests for 80% of your user flows in weeks, maintain them 24 hours a day, and provide unlimited parallel test runs on our infrastructure. Did we mention that we guarantee zero flakes? We do that too. Here's a helpful list of everything you get out of the box — whether it's 100 tests or 100,000. • End-to-end tests for 80% of user flows automated in weeks, not years • Tests are written in open-source Playwright and Appium (no vendor lock-in) • Unlimited, parallel test runs on any environment you choose • 100% parallel run infrastructure that we host and maintain • 24-hour maintenance of flaky or broken tests • Guaranteed 100% reliable results — zero flakes • Human-verified bug reports • CI/CD integration with your deployment pipeline and issue trackers • 24-hour access to full-time QA engineers at QA Wolf ... it's the QA solution you've always wanted. -
9
Guru
Guru
Guru is an Enterprise AI search and AI-powered knowledge platform that provides instant, trusted information from your company's scattered docs, apps, and chats when you need it without context switching. Guru's AI understands who you are and what's important to you. Forget about manually clicking around apps or asking people for answers. Even better, Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy knowledge base/wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and many many more SaaS apps, documents, #channels. Guru ensures you never have to leave the app you're in to get the answer you needStarting Price: Free -
10
Pipefy
Pipefy
Pipefy is the AI-enhanced process automation platform that conserves IT resources and empowers business teams to build and deploy up to 85% of workflows — no coding knowledge or third-party specialized services firms required. Standardize, streamline, and connect workflows for better end-user experiences and faster business results. Key features include a built-in security suite and a flexible no-code framework for faster deployment and lower implementation costs. Minimize process complexity and expensive stack sprawl with connections to 300+ apps and systems out of the box, and HTTP/HTTPS to integrate Pipefy with everything else.Starting Price: $20 (per-user billing) -
11
Cynet empowers MSPs and MSSPs with a comprehensive, fully managed cybersecurity platform that consolidates essential security functions into a single, easy-to-use solution. Cynet simplifies cybersecurity management, reduces operational overhead, and lowers costs by eliminating the need for multiple vendors and complex integrations. The platform provides multi-layered breach protection, offering robust security for endpoints, networks, and SaaS/Cloud environments. Cynet’s advanced automation streamlines incident response, ensuring rapid detection, prevention, and resolution of threats. Additionally, the platform is backed by Cynet’s 24/7 Security Operations Center (SOC), where the expert CyOps team delivers around-the-clock monitoring and support to safeguard all client environments. By partnering with Cynet, You can offer your clients advanced, proactive cybersecurity services while optimizing efficiency. Discover how Cynet can transform your security offerings today.
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12
Serviceaide
Serviceaide
Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility.Starting Price: $90/per month/per user -
13
HERE Enterprise Browser
Here Enterprise Inc.
Built through collaboration with global banks, HERE Enterprise Browser provides enterprise security, workforce productivity and seamless integration of enterprise AI. HERE’s Chromium-based, zero-trust security model includes integration with Microsoft Entra and other IDPs, app access controls, data loss prevention controls, executable protection and auditability for compliance. HERE supercharges productivity through app interoperability and Supertabs that combine multiple tabs into persona or task-based dashboards. It provides federated enterprise search to Microsoft 365, Google Workspace, Salesforce and other platforms. HERE also has its own Notification Center and an AI Center that enables integration of enterprise AI models into end user workflows. The company is backed by major banks and IQT, the not-for-profit strategic investor that accelerates the introduction of groundbreaking technologies to enhance the national security of America and its allies. -
14
Hostinger
Hostinger
Start your online journey with fast and secure web hosting that enables you to take the Internet by storm. At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers. Choose Hostinger if you are looking for: 🚀 Easy-to-use custom hPanel 🚀 24/7 professional Live Chat support 🚀 4x Faster WordPress hosting 🚀 99.9% Uptime guarantee 🚀 Affordable pricesStarting Price: $2.99 per month -
15
Atera IT Autopilot
Atera
Atera IT Autopilot is an autonomous AI agent designed to provide 24/7 IT support, helping IT teams manage rising ticket volumes and staff shortages. It automates routine and complex IT tasks, enabling users to self-solve issues and reducing the IT workload by up to 40%. The platform offers instant, always-on support with near-zero response times, ensuring minimal downtime and keeping employees productive. IT Autopilot interacts through multiple channels including a user portal, email, Slack, and Teams, delivering human-like assistance. It also provides smart device and cloud support, proactive IT solutions, and analytics reporting. This tool helps IT teams focus on priority projects by eliminating repetitive support tasks. -
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ManageEngine ServiceDesk Plus
ManageEngine
Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.Starting Price: $120.00/year/user -
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RunMyJobs by Redwood
RunMyJobs by Redwood
RunMyJobs by Redwood is the #1 and only enterprise workload automation solution that's SAP Endorsed, achieving premium certification and the highest SAP verification for outstanding customer value. With a guaranteed 99.95% uptime and 24/7 support, you can automate end-to-end processes in complex environments reliably, on-prem or in the cloud. SAP customers can keep a clean core and ensures no process disruptions during multiphase RISE migrations with seamless integration with S/4HANA, BTP, ECC and 1,000+ pre-built SAP templates and connectors. Enjoy unparalleled freedom to connect to unlimited servers, applications, and environments, from modern SaaS solutions to legacy systems. Build automations faster with a low-code, drag-and-drop visual editor and an extensive library of templates. Monitor every process from a single pane of glass with real-time visibility. Receive early warnings and configure alerts of potential issues to address them before they impact operations. -
18
Kognition
Kognition AI
Kognition AI security stops threats in real-time. Transform legacy security into intelligent protection that pays for itself. Kognition AI integrates seamlessly with existing cameras and access control - no costly rip-and-replace required. Why Security Leaders Choose Us: ✓ 24/7 AI Guardian that never misses threats or calls in sick ✓ Works with Axis, Hanwha, Avigilon, Genetec, Milestone, and other popular platforms and devices. ✓ Real-time alerts deliver actionable intelligence in seconds ✓ Easy to deploy enterprise-grade security Perfect for corporate campuses, schools and universities, office buildings, hospitals, and retailers seeking modern security to reduce risk and improve staff, student, and tenant safety. Transform your security team from reactive responders to proactive guardians with Kognition AI - schedule a demo today!Starting Price: $10,000 -
19
Square 9
Square 9
Paper-based work is a soul-crushing, profit-sapping drag on individual, team, and company productivity. Paper literally smothers innovation, creating a competitive disadvantage. The Square 9 AI-powered intelligent information processing platform takes the paper out of work and makes it easier to get things done with digital workflows that automate many aspects of how you work today. We make it easy by extracting information from scans or PDFs, storing documents in a searchable archive, and building digital twins of your current processes through graphical workflows. Let’s end the challenge of lost or misplaced invoices, approval bottlenecks, and tedious data entry into multiple systems. Now, you can capture and extract key data from your documents through Artificial Intelligence, eliminate data entry, access documents in the office or from home, streamline your three-way matching process, and automate invoice approval routing.Starting Price: $50/month/user -
20
Lenso.ai
Lenso.ai
Lenso.ai is a perfect example of an AI image search tool, where you can simply search for images that you are most interested in. Thanks to advanced AI technology implemented on lenso.ai, you can easily start searching for places, people, duplicates, related or similar images. The process of reverse image search with lenso.ai is significantly more accurate and efficient compared to traditional image search. Lenso.ai as an AI-powered reverse image tool, is designed to quickly analyze the image that you are searching for, pinpointing only the best matches. Besides that, search by image with lenso.ai does not require any specific background knowledge or skills. Reverse image search is designed to fit diverse needs, whether you're a professional photographer looking for different places/landscapes/landmarks, a marketer searching for related or similar images, an enthusiast exploring the duplicates/copyright or you want to protect your privacy using face search.Starting Price: $19.99 per month -
21
MuukTest
MuukTest
Are bugs slipping through your QA process and frustrating your customers? Catching issues early shouldn’t mean overwhelming your team with time-consuming tests. With MuukTest’s AI-driven platform, growing engineering teams reach 95% end-to-end test coverage in just 3 months, delivering quality at speed. By leveraging AI, our QA experts rapidly design, manage, and maintain comprehensive E2E tests for web, mobile, and API applications on the MuukTest platform. Within 8 weeks, we deliver full regression coverage, followed by exploratory and negative testing to uncover hidden bugs and expand test scenarios. We also proactively identify and address flaky tests and false results to ensure the reliability of your tests. Testing early and often allows you to detect bugs in the early stages of your development lifecycle, reducing the burden of technical debt down the line.Starting Price: $5,000 per month -
22
RunPod
RunPod
RunPod offers a cloud-based platform designed for running AI workloads, focusing on providing scalable, on-demand GPU resources to accelerate machine learning (ML) model training and inference. With its diverse selection of powerful GPUs like the NVIDIA A100, RTX 3090, and H100, RunPod supports a wide range of AI applications, from deep learning to data processing. The platform is designed to minimize startup time, providing near-instant access to GPU pods, and ensures scalability with autoscaling capabilities for real-time AI model deployment. RunPod also offers serverless functionality, job queuing, and real-time analytics, making it an ideal solution for businesses needing flexible, cost-effective GPU resources without the hassle of managing infrastructure.Starting Price: $0.40 per hour -
23
TinyPNG
Tinify
TinyPNG (by Tinify) is a free image optimization tool trusted by developers and designers worldwide. It uses smart lossy compression to compress JPEG, PNG, WebP, and AVIF files by up to 80% without visible quality loss - boosting speed, SEO, and reducing bandwidth. Compress, convert, and resize images via our intuitive web app or powerful API. SDKs are available for Python, Node.js, PHP, Java, Ruby, and .NET. Includes an official WordPress plugin and a growing ecosystem of community-built integrations. Tinify is simple and accessible with no complex settings, no guesswork. It just works. Whether you're a beginner or building for scale, you get reliable results fast. All plans start with a generous free tier, and responsive customer support is here when you need help. George the panda 🐼 would be thrilled to see you give it a try.Starting Price: $0 -
24
Parasoft
Parasoft
Parasoft helps organizations continuously deliver high-quality software with its AI-powered software testing platform and automated test solutions. Supporting embedded and enterprise markets, Parasoft’s proven technologies reduce the time, effort, and cost of delivering secure, reliable, and compliant software by integrating everything from deep code analysis and unit testing to UI and API testing, plus service virtualization and complete code coverage, into the delivery pipeline. A powerful unified C and C++ test automation solution for static analysis, unit testing and structural code coverage, Parasoft C/C++test helps satisfy compliance with industry functional safety and security requirements for embedded software systems.Starting Price: $35/user/mo -
25
Splunk Enterprise
Cisco
Splunk Enterprise is a powerful platform that turns data into actionable insights across security, IT, and business operations. It enables organizations to search, analyze, and visualize data from virtually any source, providing a unified view across edge, cloud, and hybrid environments. With real-time monitoring, alerts, and dashboards, teams can detect issues quickly and act decisively. Splunk AI and machine learning features predict problems before they happen, improving resilience and decision-making. The platform scales to handle terabytes of data and integrates with thousands of apps, making it a flexible solution for enterprises of all sizes. Trusted by leading organizations worldwide, Splunk helps teams move from visibility to action. -
26
SysAid
SysAid Technologies
SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI. It makes your IT team 100x more impactful, resolves issues faster, eliminates repetitive tasks, and shifts from firefighting to delivering strategic impact. With no-code workflows, AI-powered ticket handling, and an intuitive self-service portal, SysAid empowers IT to focus on what really matters: business value. At its core is Agentic AI: a powerful operational layer where AI Agents take the first action, accelerating resolution and boosting efficiency. Built for IT, SysAid includes enterprise-grade security, built-in governance, and the ability to add guardrails, control, and responsible AI protection to your data. Go live in weeks with fast, code-free onboarding—no heavy migrations or steep learning curves. With flexible customization and award-winning support, SysAid grows with you. ITSM run by AI—and by you. -
27
Vivantio
Vivantio
Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across B2B Customer Support, IT, HR, Facilities, Finance, and Legal. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. The platform scales to meet the complex business needs of large, multi-site organizations, especially during periods of high growth. Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.Starting Price: $59.00/month/user -
28
Testim
Tricentis
Testim is the fastest path to resilient end-to-end tests—codeless, coded or both. Testim lets you create amazingly stable codeless tests that leverage our AI, but also the flexibility to export tests as code. You can leverage Testim’s modern JavaScript API and your IDE to debug, customize or refactor tests. Store them in your version control system to keep them in sync with branches and run tests on every commit. Run parallel, cross-browser tests on our test cloud or Selenium-compatible grids while integrating with your CI and dev tools to run smoke tests on pull requests, end-to-end tests on release candidates, or full regression suites on a schedule. Customers like Microsoft, Salesforce, NetApp, Wix, and JFrog run millions of tests on Testim each month. Learn more on our website and sign up for your free account!Starting Price: $20,000 a year -
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LiveHelpNow
LiveHelpNow
• Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more. • HIPAA, ADA and PCI compliant • Quick, easy installation. No setup fees or contract. • Free 30-day trial • Free training and 24/7 Support • #1 rated 7 years running as best live chat and SMS help desk platform • #84 Inc. 500 fastest growing companiesStarting Price: $21.00/month/user -
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Heimdal® Endpoint Detection and Response is our proprietary multi-solution service providing unique prevention, threat-hunting, and remediation capabilities. It combines some of the most advanced threat-hunting technologies: - Next-Gen Antivirus - Privileged Access Management - Application Control - Ransomware Encryption Protection - Patch & Asset Management - Email Security - Remote Desktop - Threat Prevention ( DNS based ) - Threat Hunting & Action Center With 9 modules working together seamlessly under one convenient roof, all within one agent and one platform, Heimdal Endpoint Detection and Response grants you access to all the essential cybersecurity layers your business needs to protect itself against both known and unknown online and insider threats. Our state-of-the-art product empowers you to quickly and effortlessly respond to sophisticated malware with stunning accuracy, protecting your digital assets and your reputation in the process as well.Starting Price: $0/month