IVR (Interactive Voice Response) software enables automated communication between customers and a business through voice prompts and touch-tone or speech recognition. It allows customers to interact with a system using their phone's keypad or voice, enabling them to perform tasks such as checking account balances, making payments, or routing their calls to the appropriate department without human intervention. IVR software often integrates with other systems like CRM, ticketing, and help desk software to provide a seamless customer experience. By using this software, businesses can reduce call center workloads, enhance customer satisfaction, and streamline operations. Compare and read user reviews of the best IVR apps for Android currently available using the table below. This list is updated regularly.
Phone.com
VirtualPBX
CallTrackingMetrics
Kixie
Quality Unit
CloudTalk
XCastLabs
MightyCall
Zadarma
ConneXio
Genesys
Weave
Aircall
PhoneWagon
Office24by7
AMD Telecom
Voyced
ClickPoint Software
VoiceTree Technologies
Monster VoIP
Yeastar
MetaLocator
FluentStream
RingRoost
IQServices.com
CloudCall
Tresta
Textr
SAN Softwares
Maqsam