Audience

Companies and businesses interested in a solution to increase their sales and improve their services

About Aivo

Since 2012, Aivo solves companies’ main challenges in customer service and sales growth with omnichannel solutions powered by Artificial Intelligence. Focused on giving people back their time, the company supplies brands of all sizes and different industries, such as Visa, General Motors, Uber, LG, Movistar, Amadeus, Avon, BBVA and Bayer, with easy-to-use solutions that help improve customer experience. Aivo operates globally with 7 offices in North America, South America and Europe, and a presence in 22 countries. Solve complex questions in real-time with live agents. Consolidate all questions from all your channels on one platform. Design automated customer experiences and resolve queries with conversational AI. Available 24/7 on all channels. Create WhatsApp campaigns simply and without code. Send relevant offers, and notifications, and capture new business. Aivo was designed to be the customer experience hub.

Pricing

Pricing Details:
Contact our representatives to get a quote: https://www.aivo.co/en/get-a-quote-quick-onboarding/

Integrations

Ratings/Reviews

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Company Information

Aivo
Founded: 2012
Argentina
aivo.co/en/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Aivo Frequently Asked Questions

Q: What kinds of users and organization types does Aivo work with?
Q: What languages does Aivo support in their product?
Q: What kind of support options does Aivo offer?
Q: What other applications or services does Aivo integrate with?
Q: What type of training does Aivo provide?

Aivo Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Image Recognition
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Virtual Assistant
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Reusable Components
Speech Synthesis

Customer Communications Management

Chat / Messaging
Content Management
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Video Content
Batch Communications
Email Distribution
Print Management
Template Management

Customer Service

Knowledge Base
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback
Virtual Assistant
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Queue Management
Social Media Integration
Workflow Management

Live Chat

Third Party Integration
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Transfers / Routing
Website Visitor Tracking