Listen
Listen is an AI-driven research platform that helps businesses conduct customer interviews at scale, replacing traditional methods like surveys and focus groups. With its AI-moderated interviews, Listen provides fast, qualitative, and quantitative insights from millions of participants, all in real-time. The platform supports various use cases, including concept testing, brand perception, creative testing, and usability testing, and can handle video, audio, and text-based formats. Whether you’re testing new ideas, gauging customer sentiment, or evaluating brand value, Listen Labs provides actionable results within hours, not weeks.
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Discuss.io
Discuss.io is a smart video platform that helps global brands and agencies plan, execute and share qualitative research conversations at scale. We help enterprise market researchers, UX researchers, product managers, sales professionals, brand managers and CX departments ramp consumer conversations and streamline the workflow. Built by market researchers, key features include live video interviews, mobile screen share, interactive whiteboards, built-in auto translation (100+ languages), powerful tagging and the Respondent Management Hub. Easily create clips of important moments and build a highlight reel that tells a story, without pouring through hours of video. In addition to a world-class technology platform, we can provide a range of market research services such as moderation, human translation, recruiting and program management through our marketplace.
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Dovetail
Analyze data, collaborate on insights, and build your research repository. Discover opportunities and become a hero in your team. Discover patterns across a variety of qualitative research methods, unstructured data, and video files. Dovetail is analysis software you’ll love to use. Dovetail is a powerful way to discover patterns across interviews, usability testing, survey responses, and more. Organize tags into a hierarchy with intuitive controls like drag & drop, and extend your project with global tags. Turn qualitative data into quantitative data with highlights, and visualize your work with a variety of beautiful charts. Simply select text and highlight to add tags. Transcribe video recordings, discover patterns across interviews, usability tests, survey responses, and more. Turn qualitative data into quantitative data. Chart, filter, and segment themes across interview notes, transcripts, survey responses, and more.
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Lookback
Talk to your users. See how they’re using your app or website. Interview users from anywhere in the world. Your team can watch and take timestamped notes to help surface valuable insights. Or, ask users to complete tasks on their own time. Send a test link to users and get a variety of recordings in your inbox. Remote user research in real-time for mobile and desktop. No cables required. Ask questions, get candid responses, and let participants share their screen – from anywhere in the world. Test any website, app or prototype. Every project has a unique LiveShare invite link that can be sent to as many participants as you’d like. Take research beyond the lab. Interview and record the face, screen and voice of anyone, anywhere in the world.
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