HelpDocs Reviews in 2025

Audience

Knowledge Base software for companies

About HelpDocs

Knowledge Bases work best when you focus building out great self-serve content. HelpDocs comes packed with all the tools you need so you spend more time giving personalized support to customers who need it. We've worked on our search algorithm for years so you don't have to. Our search is typo tolerant and blazing fast to give customers accurate results in milliseconds. Showcase gives you a glimpse into what's possible with the HelpDocs platform. From online shops helping customers with shipments to software powering blockchain storage. A custom text editor, advanced caching, smart integrations, and SEO-focused templates mean your customers will find answers blazingly fast—and your customer support team will too. We're always pushing the limits by using the latest technology to create accessible, adaptable, and designed templates you don't have to touch. Or you can totally touch.

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Zoho Desk

(17 Ratings)

Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.

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MeiliSearch

An open source, blazingly fast and hyper relevant search-engine that will improve your search experience. MeiliSearch provides an extensive toolset for customization. Unlike with other search engines, these customization options are just optional. It works out-of-the-box with a preset that easily answers the needs of most applications. Communication is done with a RESTful API because most developers are already familiar with its norms. The search experience feels simple and intuitive. It’s all too common for search bars to make users feel like they have to learn a new language just to get the best results, or worse, that they have to jump back and forth between their search and Google just to get the right spelling or product UID. MeiliSearch makes searching simple and responsive, so the user can stay focused on the results. MeiliSearch offers a typo-tolerant and natural query language search experience.

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ISELO

Keep all your knowledge pieces at one accessible & searchable place. Store different kinds of knowledge elements in one place: web links, videos, files, pictures, memos, etc. Save content at the very moment you find something useful using our browser extensions. Find your content swiftly using our blazing-fast, typo-tolerant search. Retrieve knowledge directly within Microsoft Teams or Slack. Discover all the content related to a tag with the help of tags filtering. Crowdsource content across teams, departments, or the whole company. Discuss with your learning buddies about the saved content through comments.

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Pricing

Starting Price:

$25 per month

Integrations

See Integrations

Ratings/Reviews

Overall 0.0 / 5

ease 0.0 / 5

features 0.0 / 5

design 0.0 / 5

support 0.0 / 5

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Product Details

Platforms Supported

Cloud

Training

Documentation

Support

Phone Support

Online

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