Audience

Companies interested in a powerful alternative to Twilio

About TextGrid

Switch to TextGrid without worrying about touching your code. Our team of technology experts have engineered a battle-tested way to switch from Twilio to TextGrid by replacing only 1 line of your code. Simply switch your base URL from Twilio to TextGrid. Your switch will not affect any of your team’s code.

Over 190 countries across North America, Europe, Asia, Oceania, South America, and Africa. Send messages to 190 countries. Customize your sender ID in 100 countries outside of the US and Canada.

We built a resilient code architecture and a diverse technology stack to avoid outages. We built redundancy into our systems so that data and processes are online in any given stress-test scenario.

TextGrid upholds to the highest level of privacy and security to meet the needs of our customers, including those that require HIPAA compliance.

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Pricing

Starting Price:
$.0035 (Outgoing)
Pricing Details:
Incoming free

Integrations

API:
Yes, TextGrid offers API access
No integrations listed.

Ratings/Reviews - 3 User Reviews

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

TextGrid
Founded: 2017
United States
textgrid.com

Videos and Screen Captures

TextGrid Screenshot 1
TextGrid Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

TextGrid Frequently Asked Questions

Q: What kinds of users and organization types does TextGrid work with?
Q: What languages does TextGrid support in their product?
Q: What kind of support options does TextGrid offer?
Q: Does TextGrid have an API?
Q: What type of training does TextGrid provide?
Q: How much does TextGrid cost?

TextGrid Product Features

TextGrid Verified User Reviews

Write a Review
  • A TextGrid User
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "One of the worst carriers for sms messaging "

    Posted 2025-09-19

    Pros: Initially when I heard about text grid I was exited to sign up due to the cost of sending messages being slightly lower than Twilio. TextGrid is by far one of the most complicated and worst carriers to set up with. To transition from Twilio to TextGrid it took me 3 weeks. Their staff is really slow on answering request

    Cons: They don’t have a streamlined process for the set up, most of your messages will never deliver, and when your messages are not delivering they don’t have any automated system to let you know theirs an issue.

    Overall: The point of having text grid is for marketing and what’s the point if your messages won’t deliver anyways.

    IF YOU ARE LOOKING TO SWITCH FROM TWILIO I BECAUSE IF PRICING I HIGHLY ADVISE TO STAY WITH TWILIO YES THEY ARE MORE EXPENSIVE BUT THEY ARE ALSO MORE ACCURATE

    Read More...
  • A TextGrid User
    CEO
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Embarrassing "

    Posted 2025-07-15

    Pros: Nothing as a pro

    The only reason I had signed up is because you don’t need a2p for Canadians to send sms

    Cons: Hard to setup
    Shady costs
    Barley works
    They have been doing a “migration” and all my clients haven’t been able to send a single message in over 10 days.

    Overall: Embarrassing experience.

    In general an embarrassing product. Hard to use and anytime you have a problem or question (which is always) they are so slow to respond.

    Read More...
  • A TextGrid User
    CEO
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Pretty Difficult to setup and product is not market ready yet"

    Posted 2024-09-30

    Pros: They catch you with price, Inbound messaging is free but it doesn't make sense if you're not able to deliver half of your message and it keeps getting failed

    Cons: No support.
    Did supported mass outreach sms
    No proper communication
    No Clear Answers
    Waste of money
    Sms keeps getting blocked almost 40%

    Overall: In the start, I was pretty excited to use the product but once I signed up I faced difficulties in setup. After setup, I wasted a lot of money to test the product. Once I registered with A2P, it ran fine for 2 days and after that, almost 40% of my messages were not delivering, and Support gave me stupid excuses. When I asked about the process of canceling they just deleted my account. I would rate the product as underdeveloped and not ready for market. It's poor

    Read More...
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