Best Service Dispatch Software

Compare the Top Service Dispatch Software as of November 2025

What is Service Dispatch Software?

Service dispatch software is a tool that helps businesses manage and optimize the scheduling and assignment of service personnel for fieldwork or customer service tasks. This software allows dispatchers to assign jobs, track technicians' locations in real-time, and ensure that the right resources are sent to the correct location at the right time. Key features of service dispatch software typically include job scheduling, route optimization, customer communication tools, and real-time updates for field service teams. It can also provide reporting and analytics to track service performance, improve efficiency, and ensure timely delivery of services. By automating and streamlining dispatch processes, this software helps businesses reduce costs, improve customer satisfaction, and enhance service team productivity. Compare and read user reviews of the best Service Dispatch software currently available using the table below. This list is updated regularly.

  • 1
    BlueFolder

    BlueFolder

    BlueFolder

    Introducing BlueFolder – Your Ultimate Service Management Solution Unlock the full potential of streamlined service management with BlueFolder, the comprehensive software designed to empower your business. Whether you're a field service provider, maintenance team, or IT support organization, BlueFolder is your go-to solution for optimizing workflows, enhancing customer satisfaction, and boosting efficiency. Key Features: Intuitive Work Order Management Dispatch and Scheduling Customer Relationship Management (CRM) Mobile Accessibility Billing, Invoicing, and Payments Asset/Equipment and Contract Management Customizable Reporting Integration Capabilities Choose BlueFolder and experience the transformation of your service management operations. Elevate customer satisfaction, increase efficiency, and drive success with the power of BlueFolder at your fingertips.
    Starting Price: $40.00/month/user
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  • 2
    HCSS

    HCSS

    HCSS

    HCSS improves service dispatch by giving contractors tools to assign, track, and manage field service calls efficiently. Dispatchers can schedule crews and equipment in real time while monitoring job progress from the office. Mobile access allows technicians to receive updates, log work, and capture signatures on-site. Integration with job costing ensures service work is billed accurately and promptly. The system reduces downtime by ensuring the right resources are sent to the right job at the right time. Reporting features provide insight into service response times and productivity. With HCSS, service operations run smoother and more profitably.
    Starting Price: $60 - $4,000+/user/year
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  • 3
    Connecteam

    Connecteam

    Connecteam

    Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price.
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    Starting Price: $29 for up to 30 users
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  • 4
    Repair-CRM

    Repair-CRM

    E-Software

    Say goodbye to pricey, rigid software for your small repair business! Repair-CRM costs just $89/month for 5 users—no annual contracts, no hassle. Tailored for small repair businesses, it syncs with QuickBooks Online, importing clients and products in 5 minutes flat. Dispatch jobs with ease, and track every asset—HVAC units, printers, water systems—with full service history. Our slick online booking portal integrates with your site, letting clients pick the exact asset to repair. Techs get GPS tracking, clock-in/out, and can snap before-and-after pics on-site. Affordable, adaptable, and built for YOU—Repair-CRM powers up your shop without breaking the bank.
    Starting Price: $19 per user per month
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  • 5
    Dispatch Science

    Dispatch Science

    Dispatch Science

    Optimize and automate all your deliveries with Dispatch Science. Dispatch Science manages, optimizes and automates all the steps a delivery business needs to get the job done. It supports order-booking, CRM via a self-serve customer web portal, pricing, route optimization, manual and automated dispatching, real-time tracking with predictive ETA notifications, returns management, proof of deliveries, barcode scanning, billing, and driver management with a complete iOS/Android mobile driver app. Our API extends automations to 3rd party applications like accounting, eCommerce, other 3rd party logistics platforms, and more. Our solution is used in all industries where deliveries are needed, such as: -Courier and parcel delivery services -eCommerce last mile deliveries -Manufacturing distribution -3PL's -Restaurant, food, and beverage distribution -Hospital, medical, and pharmaceutical deliveries -Retail last mile distribution
    Starting Price: $675/month
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  • 6
    BigChange

    BigChange

    BigChange

    BigChange is the complete Job Management Platform that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences. Bringing customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform, BigChange liberates you from inefficient paper-based processes and the complexity of multiple different technology systems that hold your business back. Loved by office and field teams alike, our customers are achieving industry-leading results and return on investment. The BigChange team is committed to customer success and no matter your sector or whether you have a mobile workforce of 10 or 100, we’re here to make a big difference to the way you work and to help your business grow stronger.
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    Starting Price: £69.95 per user per month
  • 7
    Nexus Service Manager

    Nexus Service Manager

    Nexus Digital Technology

    Nexus Service Manager is a cloud based application that offers the highest level of field service technology. This system is designed to collect all information and activities for your business. By integrating and centralising all business information, it allows for a more efficient and more accurate storage and reporting of information. Businesses can utilize the functionality of Nexus Service Manager to manage day to day jobs, quoting, invoicing, data capture and storage as well as use this software as your customer and employee database. Improve efficiency within the business, maximize productivity with field technicians and increase cash flow significantly.
    Starting Price: $440.00/month
  • 8
    Hauler Hero

    Hauler Hero

    Hauler Hero

    Reduce wasted fuel and increase services per hour with drag-and-drop dispatching and an easy tablet app. Automate time-consuming office tasks, streamline office workflows, and finally get home at a reasonable hour. Blow past service expectations with a convenient, mobile-first experience your customers will appreciate. Stop hunting for buried critical customer info and start pricing and adding service easily and accurately while resolving issues in less time with fewer clicks and modern search. Understand why drivers are idle, bill when containers are overloaded and help new drivers find the container as if they've serviced it a hundred times. Stop hunting for buried critical customer info and start pricing and adding service easily and accurately while resolving issues in less time with fewer clicks and modern search.
    Starting Price: $375/active truck
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    NewWaySERVICE

    NewWaySERVICE

    OroLogic Inc.

    Easily track service requests received from your customers. NewWaySERVICE allows you to track and manage your service requests, no matter your business sector. Manage and track all types of requests, including requests for repairs, maintenance, support or information. Everything is included and there are no hidden fees. NewWaySERVICE already includes all modules and options needed for your service department such as work orders management, customers and equipment, schedule, signature capture, attach documents, notifications, customer portal, preventive maintenance, Google maps, inventory, purchase orders, knowledge base, reporting, data sync, API and a lot more. No installation nor training required. Just a web browser is all you need to use NewWaySERVICE. You can start using it absolutely free in less than 30 seconds.
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    Starting Price: $27/month/user or less
  • 10
    TourSolver

    TourSolver

    Nomadia Group

    For 30 years, Nomadia Group has been providing an extensive range of routing & scheduling optimization software to help enhance field forces' productivity by up to 30%. Their software solutions optimize the day-to-day movements of more than 150,000 mobile staff throughout the world: technicians, salespeople, delivery staff. Their Routing & Planning Software flagship is TourSolver. It offers monthly subscription pricing. Mobile Apps are available for iOS and Android Devices. Customer support is provided by email, chat and over the phone during EST working hours. Routing & Planning optimization helps decision-makers define relevant, realistic, and profitable routes while providing high-quality customer service and managing emergencies: installation, repair and maintenance services, sales appointments, pickup, and delivery. Nomadia ensures fast and substantial productivity gains of 20% on average.
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    Starting Price: $20.00/month/user
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    Operto Teams

    Operto Teams

    Operto Guest Technologies

    Trusted by thousands, Operto Teams (formerly VRScheduler) puts everything you need to get your vacation rental, hotel or cleaning service work done in one place. It's the calm, organized way to manage your cleaning and maintenance staff. Automated scheduling, mobile staff dashboards, checklists, images and laundry reports make sure your jobs get done right. Payroll and billing features save you even more time. Operto Teams communicates directly with over 40 property management software (like Guesty and Cloudbeds) through API to gain access to property and booking information. Task automation saves time and mistakes. Auto-create tasks for each new booking based on custom rules. Set unlimited rules based on check-in, check-out, mid-stay, mid-vacancy and on a set schedule. Assign default staff and estimate time to complete. Schedule a demo today to see how customers create a calmer workflow using Operto Teams.
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    Starting Price: $70/month
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    Ai Field Management

    Ai Field Management

    AI FIELD MANAGEMENT

    Is AI-FM Different? Easy as 1-2-3! 1) Award Winning Tech + 2) Fair Pricing + 3) 5 Star Reviews - 1) AI-FM has won SEVEN 2019/20 Awards from Silicon Valley including the ability to "UBERIZE" your Operations - 2) Pricing starts at only $7.99/user/mo or $99/mo (UNLIMITED Basic). - 3) Please see our cherished Reviews from real people (visit website), AI-FM is a true partner to our Members. Manage your Org, top to bottom via 1 Intelligent Platform: Employees, Contractors, Customers, Jobs, & Assets by Geography & Time. Plus, the Field can use VERBAL Commands via "Siri" in ANY Language or via "Google Assistant" as well
    Starting Price: $4.99/month/user
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    Jonas Enterprise

    Jonas Enterprise

    Jonas Construction Software

    Jonas Enterprise is an integrated construction and service management software for Mechanical & Specialty Contractors, including HVAC, electrical, and plumbing businesses. That means we help you reduce errors between the field and back office, that ultimately help you be in a better state to reduce cost overruns, protect your profits, and enhance your cash flow. Supported by 'The Jonas Cloud' hosting, and our Business Intelligence solution, we offer a fully integrated solution that with construction accounting, construction and service management, document management, purchase order and procurement, dispatch scheduler, inventory, equipment management, and more. Thus, enabling businesses to streamline operations to increase growth.
    Starting Price: $10,000.00/one-time
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    Fieldcode

    Fieldcode

    Fieldcode

    Fieldcode is a field service management software that leverages 20 years of global expertise to deliver a fully automated, Zero-Touch process for field service operations. Fieldcode automates ticket handling from creation to technician assignment, reducing manual tasks and easing dispatcher workloads. With scalable, cost-effective pricing tiers for different business needs, Fieldcode helps businesses manage the entire field service lifecycle efficiently and improve customer experience.
    Starting Price: $25 per user per month
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    ThermoGrid

    ThermoGrid

    ECI ThermoGrid

    ThermoGrid is a specialized contractor management software tool for managing field service operations, designed to meet the unique needs of HVAC-R, plumbing, and electrical companies. With ThermoGrid, you can streamline your workflow and boost your bottom line with powerful features like mobile offline app, scheduling, dispatching, client history tracking, inventory management, service agreements, load calculation, marketing tools, payroll management, invoicing, and estimates. ThermoGrid gives you the power to reach new heights of efficiency, accuracy, and profitability. Don't miss out on the opportunity to transform your business. Try it FREE or contact us today to request a demo!
    Starting Price: $60
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    Field Complete

    Field Complete

    Field Complete

    Field Complete is the Leader in operational and CRM Software, an FREE all-in-one solution that gives you complete control over your business with unrivaled automation tools and an easy-to-manage and customizable platform. Our software was created with the support of clients, office personnel, technicians, and contractors in the field who offered real-time feedback that was used to shape the software to best fit each need. It all began in 2008 when the market crashed, Roman Rusev, one of the founders, had to transition his home construction company to a home service company. As the company grew, he quickly ran out of spreadsheets and realized he needed a better way to run his business. After trying 15-20 software on the market, nothing worked across multiple trades. Roman partnered with industry experts to build their own solution to the problem at hand.
    Starting Price: $0/month/user
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    Formitize

    Formitize

    Formitize

    Thousands of businesses around the world use Formitize everyday to perform a range of business activities. They’ve developed an intimate knowledge of Formitize and here, we give them centre stage to share their experiences about how and why Formitize works for them. Transform to a paperless business with instant templates from our FormBank or simply use the drag and drop Form Builder to build the perfect forms for your business. Incredible visibility, automated reminders & updates with so many features to help streamline your job management. It’s time to get your health & safety forms and processes paperless and compliant. No more carrying around folders of outdated information. Everyone has access to latest versions, all the time. Finally! All of your sales and customer information in one place. Schedule and automate with smart, complete job management.
    Starting Price: $29.99 per user pm
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    CalAmp

    CalAmp

    CalAmp

    From UX to platform to edge devices, we take care of everything, so you can keep things moving efficiently! The CalAmp Telematics Cloud is a dependable secure platform that is a solid foundation for your telematics needs. We provide telematics capabilities and best practices that adapt to your processes and integrate into your systems. Whether using one of our purpose-built applications or leveraging the underlying power of the CalAmp Telematics Platform, we provide flexibility to fit into your organization’s needs. From applications to platforms to edge devices, CalAmp’s solutions are built so you can trust them to always support your business. Fully redundant with built-in autoscaling capabilities you can ”dial-up” the level of availability that meets your business’ needs. Your telematics information is critical to your systems and how you do business. CalAmp’s enterprise-grade solutions are used worldwide and can scale to meet your needs, both today and tomorrow.
    Starting Price: N/A
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    Fieldmagic

    Fieldmagic

    Fieldmagic

    Fieldmagic is modern and easy to use field service and asset management software with a built-in CRM designed to help organizations accelerate and track their sales performance, schedule jobs, capture field data more efficiently, and deliver better customer service.
    Starting Price: $9.00/month/user
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    Wello Solutions

    Wello Solutions

    Wello Solutions

    Running your field service using 10+ different tools? Repair jobs, maintenance, dispatch, workshop activities: Wello Solutions centralizes everything in one hub and gives you full control over your field service activities in real-time! Map your customers and their equipments in one place. Organize customers and their equipments across multiple locations and service contracts. Exit spreadsheets! Centralize. Instantly access all equipment information of your customers. Good field service starts with good work order preparation. From request to completion: all in one solution. Ensure everyone knows what to do, when, where and has the right parts at hand. Master your planning in minutes, not hours! Get more out of your available capacity, follow up in real time without phone calls. Automate and impress customers with punctual service. Impress customers with punctual service, again and again.
    Starting Price: €22/month/user
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    Elite EXTRA

    Elite EXTRA

    Elite EXTRA, an Epicor solution

    Elite EXTRA: Revolutionizing Last Mile Logistics Elite EXTRA is a cutting-edge software company dedicated to transforming logistics operations through its comprehensive last mile software suite. Our mission is to improve your logistics processes, enhance your bottom line, and deliver exceptional customer experiences. Since our inception in 2008, we have been at the forefront of logistics innovation, providing solutions that simplify and streamline operations for over 325,000 users worldwide. Simplifying Logistics with Advanced Solutions At Elite EXTRA, we understand the complexities and challenges of last mile logistics. Our software suite is designed to address these challenges head-on, offering powerful tools that optimize routing, enhance delivery accuracy, and ensure timely deliveries. By leveraging our solutions, businesses can reduce operational costs, improve efficiency, and exceed customer expectations. Get started today by signing up for a free demo.
    Starting Price: $30
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    GSMtasks

    GSMtasks

    GSMtasks

    Complex multi-stop routes & last-minute route changes. Always reach your customer on time - the fastest way! Enter all your tasks and follow the most efficient route to all your destinations. Link different tasks and schedule recurring ones based on the needs of your day, week, or month. You can’t control chaos but you can choose the best route around it. Give drivers up-to-date information to stay on top of their daily tasks. Track the metrics you need. Put user-friendly, correct, and easy to understand data to the best use for the growth of your company. Know where your drivers are and how every task is progressing in real-time. An easy-to-read map gives an overview of your drivers’ locations & route plans together with in-progress and scheduled tasks. Keep customers up to date through automated or manual SMS and e-mail notifications.
    Starting Price: $17 per user per month
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    Onde

    Onde

    Ondemand Apps OÜ

    Onde is a set of ride-hailing white-label mobile Customer and Driver apps, and web apps for new and growing ride-hailing services. Onde's platform supports your business growth by not charging for additional drivers or trips and being able to handle millions of orders simultaneously. A smart order distribution algorithm ensures reduced idle time for drivers and allows companies to cover more orders with fewer drivers. Multiple payment gateways, both web and mobile booking options, public API, and advanced built-in performance analytics are included. With a monthly subscription, you get regular updates for both Android and iOS apps, exceptional stability with 99.98% system uptime — among the highest in the taxi software industry — and access to a global community of taxi leaders. Every package includes ASO upon activation, with premium packages also featuring promotional services in app stores. Try Onde for free with its demo version to explore all its features at no risk.
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    Route4Me

    Route4Me

    Route4Me

    Routing chaos finally solved. Extremely easy-to-use. Route4Me automatically plans routes for your business and dispatches them to a mobile app with built-in navigation. Perfect for field service, field sales, field marketing, territory management, and every business requiring last-mile optimization. Route4Me provides the world's most used route sequencing and optimization software for small businesses and enterprises to over 35,000 customers. Type, copy-and-paste, or upload your customer list. Then, pick the number of drivers and hit optimize route. That's it! Within about 10 seconds you will have an optimized route for yourself - or for every driver on your team. Routes are optimized and planned just as quickly when doing large fleet route optimizations.
    Starting Price: $9.99 per month
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    AHT TMS

    AHT TMS

    AHT TMS

    Fully customizable cloud-based accounting and transportation management system designed to streamline and automate your workflow. AHT TMS provides you with a full accounting solution. You can create codes, code categories, and templates. Easily create estimates, send invoices, assign operators, equipment, and dispatchers. AHT TMS instantly calculates all your costs, profits, and sends automated emails to all involved parties per your configuration. Whether you have one or a team of dispatchers, AHT TMS allows you or a team to easily create and dispatch loads. Instantly plan all your routes. Our powerful mapping tool and algorithm is designed to provide you with the best routes and distance and hours calculations. AHT TMS makes it easy to assign operators and equipment and tracking who is available.
    Starting Price: $99 per month
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    Gruntify

    Gruntify

    Gruntify

    Field service management shouldn’t mean paperwork or guesswork. Gruntify makes it simple to collect field data, manage assets, automate job assignments, manage teams and automate business processes, all from a single platform. Capture rich media, complete forms, and submit inspections, all geotagged and created on the go. Includes real-time location awareness, GPS Trip Recording, and Augmented Reality. Manage recurring maintenance schedules or generate simple reactive work orders. Design your own automated workflow in Workflow Studio. Dashboards to monitor your field operations and stay in complete control. With powerful metrics, reporting capabilities, and location intelligence you can discover trends and get answers fast. Gruntify accelerates the automation of your mobile workforce.
    Starting Price: $29 per seat per month
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    FIELDBOSS

    FIELDBOSS

    FIELDBOSS

    FIELDBOSS is a leading field service management solution built specifically for Elevator and HVAC inside Microsoft Dynamics 365. Designed for contracting companies to automate processes, optimize existing resources, and stay connected to customers in real time, FIELDBOSS enables complete visibility and control over every aspect of service and business performance. By consolidating financial, operational, and field service management into a single, integrated software solution with Microsoft Dynamics 365, FIELDBOSS allows you to minimize technical overhead, increase efficiencies, and remove the risks, manual efforts, and costs of trying to run your business using multiple systems.
    Starting Price: $40 per month
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    FieldPulse

    FieldPulse

    FieldPulse

    FieldPulse is an all-in-one business management solution specifically designed for field service teams. This software provides a comprehensive platform to help users manage various aspects of their operations, from scheduling and dispatching to customer relationship management (CRM) and financial documentation. By integrating essential functionalities into a single solution, FieldPulse streamlines workflows and enhances productivity for business owners, administrators, and technicians alike. FieldPulse stands out in the market with its robust feature set, offering not only standard field service management (FSM) capabilities but also advanced tools tailored to the needs of growing businesses. These include a flat-rate pricebook, lead management, customer management tools, timesheet tracking, booking portals, inventory management, and more.
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    FieldConnect

    FieldConnect

    FieldConnect

    Maximize technician efficiency with field service software that fully leverages mapping technology. Dramatically reduce billing cycle time with field service software tightly integrated with your accounting solution. Provide field technicians with all the information needed prior, during, & after service calls. Attract and retain top-quality employees by giving them the software they need to be successful in the field. FieldConnect includes tools to collect and report a full-range of compliance & workplace safety requirements. Provide customers with an easy-to-use, self-service portal with complete support request options. Manage field service technicians on-the-go anywhere in the field with FieldConnect’s software.
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    FLS VISITOUR
    FLS VISITOUR is a real-time software for route planning and appointment scheduling for field service businesses. Whether you're responsible for dispatching, customer service, management, or the IT department, FLS VISITOUR lets you optimize resources and enjoy significant cost savings. FLS VISITOUR boasts real-time tour optimization, automation, data management, data exchange, data protection, and multi-channel communication. Thanks to intelligent deployment and route planning, your field staff can complete more jobs and still finish on time. And in combination with FLS MOBILE, the professional Field Service App, they get a mobile companion with which you can exploit the full potential of digital service processes
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