Best Service Dispatch Software

Compare the Top Service Dispatch Software as of November 2025

What is Service Dispatch Software?

Service dispatch software is a tool that helps businesses manage and optimize the scheduling and assignment of service personnel for fieldwork or customer service tasks. This software allows dispatchers to assign jobs, track technicians' locations in real-time, and ensure that the right resources are sent to the correct location at the right time. Key features of service dispatch software typically include job scheduling, route optimization, customer communication tools, and real-time updates for field service teams. It can also provide reporting and analytics to track service performance, improve efficiency, and ensure timely delivery of services. By automating and streamlining dispatch processes, this software helps businesses reduce costs, improve customer satisfaction, and enhance service team productivity. Compare and read user reviews of the best Service Dispatch software currently available using the table below. This list is updated regularly.

  • 1
    HCSS

    HCSS

    HCSS

    HCSS improves service dispatch by giving contractors tools to assign, track, and manage field service calls efficiently. Dispatchers can schedule crews and equipment in real time while monitoring job progress from the office. Mobile access allows technicians to receive updates, log work, and capture signatures on-site. Integration with job costing ensures service work is billed accurately and promptly. The system reduces downtime by ensuring the right resources are sent to the right job at the right time. Reporting features provide insight into service response times and productivity. With HCSS, service operations run smoother and more profitably.
    Starting Price: $60 - $4,000+/user/year
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  • 2
    BuildOps

    BuildOps

    BuildOps

    Are you a commercial contractor in the HVAC / Mechanical, Refrigeration, Electrical, or Plumbing industry? Get the #1 all-in-one Field Service Management Software for commercial MEP contractors. Streamline your dispatch, quoting/invoicing, service, projects, and reports. - All your metrics can be reported from one place - Monitor field tech success, identify trends, and make data-backed decisions - Attach photos, videos and PDFs easily to invoices and quotes. - From service to projects and everything in between Automate the flow of work orders and customer data, as well as invoices, from the office to the field and back again. Your office staff can see the status of each technician, their skill set, availability, and more with BuildOps. This makes planning, from emergency service to months ahead, as simple as "drag-and-drop". BuildOps boosts your revenue, maximizes profits, and improves communication between field and back-office.
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    Housecall Pro

    Housecall Pro

    Housecall Pro

    Housecall Pro is a top-rated, all-in-one business solution that helps home service professionals work simpler and grow smarter. With easy-to-use digital tools for scheduling and dispatching jobs, managing payments, automating marketing efforts, and more, Housecall Pro helps Pros efficiently manage every aspect of their business all in one place. This all-in-one tool allows professionals to offer their customers something their competitors are not able to. Housecall Pro allows businesses to move away from pen & paper to digital, streamlining their workflow and operations. Best of all, it's affordable and it even assists in helping small businesses transfer and import their existing client database with ease.
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    Starting Price: $59.00/month
  • 4
    Jonas Enterprise

    Jonas Enterprise

    Jonas Construction Software

    Jonas Enterprise is an integrated construction and service management software for Mechanical & Specialty Contractors, including HVAC, electrical, and plumbing businesses. That means we help you reduce errors between the field and back office, that ultimately help you be in a better state to reduce cost overruns, protect your profits, and enhance your cash flow. Supported by 'The Jonas Cloud' hosting, and our Business Intelligence solution, we offer a fully integrated solution that with construction accounting, construction and service management, document management, purchase order and procurement, dispatch scheduler, inventory, equipment management, and more. Thus, enabling businesses to streamline operations to increase growth.
    Starting Price: $10,000.00/one-time
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    Field Complete

    Field Complete

    Field Complete

    Field Complete is the Leader in operational and CRM Software, an FREE all-in-one solution that gives you complete control over your business with unrivaled automation tools and an easy-to-manage and customizable platform. Our software was created with the support of clients, office personnel, technicians, and contractors in the field who offered real-time feedback that was used to shape the software to best fit each need. It all began in 2008 when the market crashed, Roman Rusev, one of the founders, had to transition his home construction company to a home service company. As the company grew, he quickly ran out of spreadsheets and realized he needed a better way to run his business. After trying 15-20 software on the market, nothing worked across multiple trades. Roman partnered with industry experts to build their own solution to the problem at hand.
    Starting Price: $0/month/user
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    Field Promax

    Field Promax

    Field Promax

    Field Promax can help you streamline and standardize your workflow, manage your team of technicians, quickly communicate with your customers, process work orders digitally, and grow your business. Go paperless, manage your work from anywhere, and reap desired gains from every project! Work order management is much simpler with our prompt scheduling functionalities through which you can create and dispatch work orders, auto-generate work orders for recurring work and directly convert service requests to work orders. Field Promax works across systems and devices. With this ability to be on-the-go, technicians can update the progress of work from the field and supervisors can track the movement of technicians in real time. Time is money and we can help you monetize all your resources-the work of every technician, hours saved by going paperless and quick conversion of an order into a payment.
    Starting Price: $29 per month
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    NYLUS

    NYLUS

    Nylus Systems

    Nylus provides an All-In One Centralized Operations Management Suit at a lower cost. We help optimize field crews by automating scheduling & dispatching, management of safety & training, e-work orders, invoicing, routing, project management, timesheet and much more. From unit scheduling for Hyrdovac trucks to chemical disposal routing, NYLUS will recommend the best and most effective system for your company from our 6 industry specific specialized dashboards. Stay connected to the main office using our mobile app and GPS devices, receive job notifications on any mobile device, use our in app messenger and communicate with field crew at any time. Capture e-signatures out in the field and send forms live to the office or to the site foreman. During implementation our clients will receive a designated account representative to manage onboarding, training and all aspects of the implementation.
    Starting Price: $21.00/month/user*
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    Workiz

    Workiz

    Workiz

    Finally, an FSM powered by AI and smart automations that work for you. Workiz simplifies operations, strengthens customer relationships, and drives business growth. As the leading field service management platform built with service pros in mind, Workiz offers the Genius Suite: a powerful set of tools including Jessica AI Dispatcher (Genius Answering), cloud-based invoicing, scheduling, SMS messaging, CRM, and work orders. Everything you need to stay organized, win more jobs, and build a service business that runs itself — with technology that feels like a helping hand, not a replacement. #FieldService #FSM #HomeServiceBusiness #ServicePros #Contractors #SmallBusinessGrowth #HVAC #Plumbing #Locksmith #ApplianceRepair #Electricians #JunkRemoval #Workiz #BusinessAutomation #SmartScheduling
    Starting Price: $187/month
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    RazorSync

    RazorSync

    RazorSync

    Streamline management of your field service with RazorSync software for mobile phone, tablet, and computer. Schedule, dispatch, invoice, and even manage customer records from the field! Capabilities such as viewing jobs and technicians on a map or rescheduling and dispatching to save time/travel. Data is stored in the cloud to ensure easy access, and customer records that update your office QuickBooks automatically. RazorSync users report higher billings, revenue, and customer satisfaction. Start a free trial today!
    Starting Price: $39.99/month
  • 10
    Powered Now

    Powered Now

    Powered Now

    Powered Now is the UK's #1 Business Management Software for trade businesses. Invoice and quote from anywhere, produce forms & certificates, record your supplier expenses, schedule your diary, track & chat with your team and send fully customisable documents such as job sheets, quotes & invoices. All data is backed up and syncs between your devices (iOS, Android, Mac & PC). Also works offline. Trade businesses come in lots of different shapes and sizes, we know there is a big difference between a one-man band electrician, a team of heating engineers or a building company. For 8 years at Powered Now, we've tried hard to make all of your paperwork as easy as possible to create and handle. We help you stay on top of your business, with everything in one place and great communication between the office, your field workforce and your customers. More Profit, Less Effort - Go Digital with Powered Now.
    Starting Price: £15
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    NextMinute

    NextMinute

    NextMinute

    NextMinute is job management software built for Aussie and Kiwi tradies in residential construction. Ideal for builders, renovators, landscapers, roofers, carpenters, and earthworks crews. Quote faster with templates and supplier price books. Schedule jobs, track timesheets, manage variations, and monitor actual vs estimated costs with powerful back costing tools. Create invoices in seconds and sync with Xero, MYOB, or QuickBooks. Simple for your crew to use on-site, and powerful for the office. Rated 4.9/5 by real tradies. Works on mobile, tablet, or desktop. Includes free onboarding, training, and ongoing local support. Start your 10-day free trial today.
    Starting Price: $55/month
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    Call of Service

    Call of Service

    Call of Service

    Eliminate paper clutter and simplify service scheduling for your field service business with Call of Service. A modern field service management software, Call of Service was designed to make tracking and scheduling service jobs, dispatching field service workers, as well as enhancing customer service faster and easier. Available at a low monthly price, Call of Service lets companies take advantage of a number of features such as appointment scheduling, dashboard statistics, job and customer details, invoicing, cross verification, and so much more.
    Starting Price: $40.00/month
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    GoCanvas

    GoCanvas

    GoCanvas

    Eliminate expensive and inefficient paper forms and save more time with customizable mobile forms from GoCanvas. GoCanvas is a cloud-based mobile platform that enables businesses to replaced outdated processes and automate how work is done. With GoCanvas mobile apps, organizations and their field workers can quickly collect information using their mobile devices, share that information, and easily send data back to the office so that business keeps moving. GoCanvas also offers businesses access to tools such as barcode scanning, image capture, mobile payments, GPS, and e-signatures.
    Starting Price: $30.00/month/user
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    Plexus

    Plexus

    Plexus Software

    Flexible, customizable, and cloud-based, Plexus is a modern and mature business process and field management software solution designed to meet the needs of field service companies. Combining estimating, scheduling, and job costing capabilities with a robust set of features for field management, Plexus enables real-time capacity overviews that are crucial to communicating scheduling changes to employees as well as understanding staffing limits. Plus, the solution's invoicing and billing features also allow for a pogressive and collective invoicing of various job orders while delivering easy onsite payment capture and signature.
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    Pruvan

    Pruvan

    Pruvan

    Getting started on the Pruvan mobile app is a breeze. Quickly and efficiently collect data and results from the field with our easy-to-use mobile app. Track the progress of a project in real time. Put down the printed forms and pick up Pruvan’s Workflow Builder. Create the forms you need and deploy them simply through the web or mobile device. These forms direct your workflow to help you consistently capture your results from the field. We give you the power to create intuitive and focused workflows to get precisely the results you need. Get out of Excel and into Pruvan. Increase productivity and decrease downtime with the project management tools available through the Pruvan Online Portal. Assign work orders, make adjustments, collaborate with field and more in real time. Think of this as your own personal control center to run your business operations.
    Starting Price: $20 per month
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    FieldPulse

    FieldPulse

    FieldPulse

    FieldPulse is an all-in-one business management solution specifically designed for field service teams. This software provides a comprehensive platform to help users manage various aspects of their operations, from scheduling and dispatching to customer relationship management (CRM) and financial documentation. By integrating essential functionalities into a single solution, FieldPulse streamlines workflows and enhances productivity for business owners, administrators, and technicians alike. FieldPulse stands out in the market with its robust feature set, offering not only standard field service management (FSM) capabilities but also advanced tools tailored to the needs of growing businesses. These include a flat-rate pricebook, lead management, customer management tools, timesheet tracking, booking portals, inventory management, and more.
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    FieldAware

    FieldAware

    FieldAware

    FieldAware’s field service management software is designed to serve as the focal point for your daily operations. We expedite tedious processes like scheduling, dispatch, and invoicing to empower your field staff by putting vital project information at their fingertips. It is what we call the FieldAware Field Service Hub, and it is the next step towards operational efficiency. FieldAware’s software is designed to expedite the scheduling process and optimize your field team’s working time. Input their service areas, expertise, and past project information, and our software will automatically optimize the entire team’s schedules at the click of a button. It also sends it to their mobile app in real-time. FieldAware’s field service hub simplifies field service management and puts the focus of our technology where it matters most — in the field. Our robust features and capabilities help your service organization deliver high impact results.
    Starting Price: $70 per user per month
  • 18
    Payzerware
    Built for HVAC and Plumbing contractors focused on growing their business. Whether you need to simplify your operations, improve collections, or sell more jobs, Payzerware can solve that for you. Installation of the QuickBooks Sync Tool (if applicable). Moving from an old system? We’ll begin loading data from your previous system of record. We make sure you are comfortable navigating the system through self-guided tours, online resources, customized training, and field-user training. You and your team will start using Payzerware as your system of record! Discuss the setup of your site and any data requirements. Best-in-class customer support and training. Available via chat, phone or email M-F, 8 am-7 pm ET. In-app resource center to help you get started even quicker. No onboarding fee and unlimited support. Avoid double-entry with our seamless QuickBooks Integration.
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    iTrust PRO

    iTrust PRO

    iTrust PRO

    We help you to take control of the daily tasks of managing your business, while helping to grow your online presence so you can stop paying for leads and start generating them on your own. Send electronic invoices and estimates from your smartphone app with your logo. Reduce time spent with reusable line items then convert leads to clients with quotes that can be accepted online. Get online with a mobile-friendly, search optimized web page. Keep your presence up to date automatically with job broadcasts, customer reviews, verified qualifications and more. Use the iTrust PRO app to schedule appointments with customers, send estimates and invoices, get paid electronically and so much more!
    Starting Price: $14.99 per month
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    Simpro

    Simpro

    Simpro Software

    Simpro is a leading operations management solution for service, maintenance and project contractors. Connect the office to the field, deliver exceptional customer service and gain invaluable insights with automated processes, streamlined workflows and in-depth business reporting.
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    HCSS Dispatcher
    Manage all resources across your company in one easy-to-use construction scheduling and dispatching software system that allows your dispatcher to track equipment, crews, tools, and rentals. HCSS Dispatcher is an electronic scheduler and locator that replaces your magnet board while improving your current processes and increasing visibility across your company. If you are looking for a construction dispatching solution to better track what is at each specific location, plan for a job site’s needs in advance, schedule the moves, or help minimize your equipment rental then HCSS Dispatcher is for you. Empower your dispatchers to schedule and keep track of labor, equipment, crews, tools, inventory, material orders, and more in one system. With robust reporting and notification systems, keep everyone in the organization up to date with what is happening at every job site with construction scheduling and dispatch software.
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    Access

    Access

    Jonel Engineering

    Maximize the efficiency and productivity of any concrete, aggregate, block, or concrete products producer. Control your fleet's resources with easy-to-use, highly accurate sales order management, scheduling, and truck tracking. Access critical dispatch information instantly from anywhere in the field. Convert new business easily by quoting and track multiple projects, assessing win/lost status and tracking your sales pipeline. Enable custom-driven invoicing and ticket auditing for easy account tracking and better profitability. Access the right information at the right time to make the right decisions, every day. The wireless, paperless and efficient way to generate and share documents via "Cloud" technology. Let your customers know where their loads are anytime, anywhere.
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    B2W SCHEDULE
    B2W Schedule software for heavy civil construction scheduling and dispatching is a centralized, online solution for managing employees, crews, equipment, materials, and trucking across job locations and over time. Employees throughout an organization can view, enter, and manage assignments and needs in real-time. Role-specific visibility and access allow communication and collaboration across workflows to assist contractors in reducing inefficiencies and downtime. The B2W scheduling software provides desktop and mobile functionality. Users can customize how they view the schedule and manage assignments with drag-and-drop simplicity. A map view verifies asset location, and the system can push notifications about assignments and changes by email or text message. B2W Schedule can be unified with B2W applications for field tracking and equipment maintenance for real-time sharing of data related to resource needs, assignments, and equipment.
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    ServiceTitan

    ServiceTitan

    ServiceTitan

    Grow your home service business with ServiceTitan, the leading all-in-one software for residential HVAC, plumbing, electrical, and other home service businesses. ServiceTitan enables businesses to generate more leads and close more sales by offering a full range of tools in one platform. This includes call booking, customer experience, dispatching, marketing, and integrated financing.
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    SAMPro Enterprise
    SAMPro Enterprise is a complete system field service software suite designed for HVAC, Plumbing, Electrical, Mechanical, other Specialty Service Contractors, and National Maintenance Organizations. Every aspect of SAMPro Enterprise is designed to function as a complete ERP system. Take advantage of the cluster of strategically developed features that SAMPro Enterprise platform provides through their easy-to-use interfaces, such as scheduling and dispatch, work order management, service billing, credit card processing, document management and so much more.
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