Best Free Usability Testing Software

Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.

UXtweak is a powerful online UX researching tool that provides many useful tools to help you create better digital products. UXtweak can be used for: - Defining information architecture and content categorization with our Card Sorting and Tree Testing Tools - Testing usability - you can test websites, web apps, prototypes, competition, mobile apps, mobile prototypes, mobile webview, or any designs - Empathizing with your users with tools such as - Preference Test, Five Second Test or Surveys - Exploring user behavior and optimizing finished products using Session Recording with Heatmaps. Recruiting participants for your studies is made easy. With the Recruitment widget you can turn your website visitors to study participants right on your website or leave the recruiting to us and our global User Panel. Start tweaking your user experience with UXtweak now!

UXArmy is the user research platform helping you to create exceptional customer experiences no matter what stage your product or service is in. From ideation, testing prototypes to refining fully launched products, UXArmy streamlines your team’s access to critical insights, empowering everyone—from designers to product managers to marketers alike—to validate, optimize, and iterate. Whether it’s unmoderated tests or moderated interviews and focus groups, UXArmy lets you watch real users engage with your product and messaging, revealing emotional insights in addition to stats. With screen and video recordings, AI-powered analysis and infographics, you’ll get fast, actionable insights to keep your product on track, ensuring it truly meets your users’ needs. UXArmy ensures your product resonates across cultures with localization testing in 25+ languages. And, thanks to our global participant network—including one of the strongest panels in Asia—you’ll reach the right audience

Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love. Key features include: Participant recruitment: Test with own users or via a panel with over 690,000 people across 120+ countries and with 35+ demographics. Interviews: Streamlines the entire interview process, from planning to transcription. Recordings: Capture your participants' audio, screen, and/or camera during unmoderated testing. Live website testing: Discover exactly where and why users struggle as they complete key tasks on live websites Lyssna is designed for brands of all sizes, Lyssna is used by designers, marketers, researchers, and product leaders.

Eliminate hours of work watching user research recordings with test results that are instantly translated into the metrics that matter. Quickly create a maze for every project need, from surveys to usability tests, then share with users in a matter of minutes with a simple URL. Watch test results come in in real time and instantly transform into quantitative data, like mis-clicks and heatmaps. Then share your findings and start a discussion with stakeholders in your unique, auto-generated Maze Report. Use Maze to validate ideas and concepts, test wireframes, usability and copy, or gather user insights through feedback and satisfaction surveys. Maze is intuitive, browser based and device agnostic, integrating seamlessly with leading design platforms like Figma, InVision, AdobeXD, Marvel, and Sketch to accelerate your testing process.