Company activity

Updated 18 hours ago

This page gives you a detailed overview of how Star Italia S.p.A. has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: March 2021.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Trustpilot has no recent records of Star Italia S.p.A. asking their customers to review them.

Review sources

Where reviews have come from for the past 12 months

Organic

58

Verified

1

Invited

0

Redirected

0


Total reviews from the past 12 months

59

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Star Italia S.p.A. got its reviews in the past 12 months

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Mar-MayJun-AugSept-NovDec-Feb

New reviews by star rating

How many new reviews (distributed by star rating) Star Italia S.p.A. got each month in the past 12 months

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Mar-MayJun-AugSept-NovDec-Feb

Reply behavior

How Star Italia S.p.A. replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 1 month or less.

  • Has replied to 88% of their negative reviews.

Star Italia S.p.A.’s flagging activity

How frequently Star Italia S.p.A. flagged their reviews in the past 12 months

What's a flagged review?

  • Star Italia S.p.A. may flag a review if they think it's in breach of Trustpilot's guidelines.

  • Star Italia S.p.A. selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • Star Italia S.p.A. flagged 7 of their reviews a total of 10 times.
  • 85% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

0

0%

3-star

0

0%

2-star

0

0%

1-star

7

100%

What happened to the 7 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

6

Reviews removed from trustpilot.com

1

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Star Italia S.p.A.

6

Reviewer resolved the breach of Trustpilot's guidelines

0

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

1

Reviewer didn't resolve the breach of Trustpilot's guidelines

0