Company activity

Updated 15 hours ago

This page gives you a detailed overview of how Shipmondo has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: May 2019.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

May use unsupported invitation methods

Review sources

Where reviews have come from for the past 12 months

Organic

142

Verified

0

Invited

0

Redirected

0


Total reviews from the past 12 months

142

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Shipmondo got its reviews in the past 12 months

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Mar-MayJun-AugSep-NovDec-Feb

Profile merges

How many profile merges happened in the past 12 months

December 19, 2022

One profile merged into Shipmondo because it was about an identical domain.

Shipmondo's TrustScore became 4.8 after this profile merge (previously 4.8).

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New reviews by star rating

How many new reviews (distributed by star rating) Shipmondo got each month in the past 12 months

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Mar-MayJun-AugSep-NovDec-Feb

Reply behavior

How Shipmondo replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 1 week or less.

  • Has replied to 97% of their negative reviews.

Shipmondo’s flagging activity

How frequently Shipmondo flagged their reviews in the past 12 months

What's a flagged review?

  • Shipmondo may flag a review if they think it's in breach of Trustpilot's guidelines.

  • Shipmondo selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • Shipmondo flagged 26 of their reviews a total of 27 times.
  • 69% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

0

0%

3-star

0

0%

2-star

2

8%

1-star

24

92%

What happened to the 26 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

18

Reviews removed from trustpilot.com

8

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Shipmondo

18

Reviewer resolved the breach of Trustpilot's guidelines

0

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

8

Reviewer didn't resolve the breach of Trustpilot's guidelines

0