Question 1

Are you a real business or just a guy with a laptop?

Accepted Answer

Both. My name is Daniel Amira. I Started my IT Support business back since 2019. I'm a fully independent tech expert with years of hands-on experience, and yes—I run my business solo. No middleman. Straight forward and simple.

Question 2

Do you actually know what you're doing, or are you self-taught?

Accepted Answer

I’ve worked with computers my entire life and have been providing IT support professionally since 2019. I’m self-taught through hands-on experience, real-world problem solving, and continuous learning. If I don’t already know something, I research it properly and do it the right way.

Question 3

Can I trust you with my computer or my personal files?

Accepted Answer

100%! I treat your data like it's my own—private, secure, and off-limits to anyone else. If you need me to sign an NDA (non-disclosure agreement), I will gladly do so.

Question 4

How much do you charge? Are your prices fair?

Accepted Answer

As my moto goes. "Fast. Reliable. Affordable."

I’m transparent and competitive. I don’t charge big company rates, but I deliver results straightforward and simple. Check out my rates above by the name: 'My Services'

Question 5

Do you only do remote support, or can you come to me?

Accepted Answer

I offer both remote support and in-person help—whether that’s on-site (within range) or drop-offs at my private office in Great Neck. During the busy summer season, please try to schedule an appointment in advance, as I may not be available on the spot. I’m typically free for in-person sessions early mornings before 9 AM or late evenings after 7 PM.

Question 6

Is this your full-time job? What's your current standing?

Accepted Answer

I run my IT support business independently and take my clients seriously. Availability varies by season, and all services are by appointment. During busier periods, scheduling in advance is recommended.

Question 7

Do you fix phones too, or just computers?

Accepted Answer

I mostly focus on Computers such as Laptops, Desktops, iMacs, Macbooks, and sometime servers. I don't typically repair tablets or phones due to not having the right equipment to deal with them. In any case, If your ever online or just have a question, please contact me anyways. I will be happy to help you out the best I can :)

Question 8

What makes you different from Geek Squad or some IT company?

Accepted Answer

I care. I won't rush you and will listen to what you need help with. I'm your tech guy, not a random rep. who will pass your issue around and waste your time.

Question 9

Are you available after hours or on weekends?

Accepted Answer

I'm flexible. Just know that I'm not always available during business hours especially over the summer season. Text or call me and I'll do my best to work around your schedule.

Remember, I'm only one person.

PS. Thursdays are considered my busiest days because everyone needs my help on that particular day.

Question 10

Do you give free advice?

Accepted Answer

Within reason, yes. I don’t charge just to answer a few questions. If the issue requires hands-on work or extended troubleshooting, normal service rates apply.

Question 11

What if I’m not happy with your service?

Accepted Answer

Just be honest with me. I want you to feel good about the work I do. If something doesn’t feel right, we’ll talk it through and find a fair solution.

Question 12

What if I don’t know what’s wrong with my computer? Can you still help?

Accepted Answer

Absolutely. You don’t need to have it figured out. Just reach out and explain what you’re experiencing, even if it’s something simple like “my computer is acting weird.” I’ll diagnose the issue, explain it in plain English, and walk you through the next steps.

Question 13

Do you work with businesses as well as home users?

Accepted Answer

Yes. I work with both residential clients and small businesses. Whether it’s a personal computer, a home setup, or ongoing support for a small office, I tailor my services to what you actually need without over-complicating things.

Question 14

Do you offer a referral discount for friends or family?

Accepted Answer

Absolutely. Most of my business comes from referrals.
New clients referred by a friend receive $15 off their first service.
The person who referred them receives $10 off their next visit.

Leaving a new, genuine 5-star review also earns $10 off a future service.

Daniel Amira IT services

Your IT Lifesaver — Fast, Reliable, Affordable Support Since 2019!

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