denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
[staff profile] denise
Hello, friends! It's about to be December again, and you know what that means: the fact I am posting this actually before December 1 means [staff profile] karzilla reminded me about the existence of linear time again. Wait, no -- well, yes, but also -- okay, look, let me back up and start again: it's almost December, and that means it's time for our annual December holiday points bonus.

The standard explanation: For the entire month of December, all orders made in the Shop of points and paid time, either for you or as a gift for a friend, will have 10% of your completed cart total sent to you in points when you finish the transaction. For instance, if you buy an order of 12 months of paid time for $35 (350 points), you'll get 35 points when the order is complete, to use on a future purchase.

The fine print and much more behind this cut! )

Thank you, in short, for being the best possible users any social media site could possibly ever hope for. I'm probably in danger of crossing the Sappiness Line if I haven't already, but you all make everything worth it.

On behalf of Mark, Jen, Robby, and our team of awesome volunteers, and to each and every one of you, whether you've been with us on this wild ride since the beginning or just signed up last week, I'm wishing you all a very happy set of end-of-year holidays, whichever ones you celebrate, and hoping for all of you that your 2026 is full of kindness, determination, empathy, and a hell of a lot more luck than we've all had lately. Let's go.
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
[staff profile] denise

A reminder to everyone that starting tomorrow, we are being forced to block access to any IP address that geolocates to the state of Mississippi for legal reasons while we and Netchoice continue fighting the law in court. People whose IP addresses geolocate to Mississippi will only be able to access a page that explains the issue and lets them know that we'll be back to offer them service as soon as the legal risk to us is less existential.

The block page will include the apology but I'll repeat it here: we don't do geolocation ourselves, so we're limited to the geolocation ability of our network provider. Our anti-spam geolocation blocks have shown us that their geolocation database has a number of mistakes in it. If one of your friends who doesn't live in Mississippi gets the block message, there is nothing we can do on our end to adjust the block, because we don't control it. The only way to fix a mistaken block is to change your IP address to one that doesn't register as being in Mississippi, either by disconnecting your internet connection and reconnecting it (if you don't have a static IP address) or using a VPN.

In related news, the judge in our challenge to Tennessee's social media age verification, parental consent, and parental surveillance law (which we are also part of the fight against!) ruled last month that we had not met the threshold for a temporary injunction preventing the state from enforcing the law while the court case proceeds.

The Tennesee law is less onerous than the Mississippi law and the fines for violating it are slightly less ruinous (slightly), but it's still a risk to us. While the fight goes on, we've decided to prevent any new account signups from anyone under 18 in Tennessee to protect ourselves against risk. We do not need to block access from the whole state: this only applies to new account creation.

Because we don't do any geolocation on our users and our network provider's geolocation services only apply to blocking access to the site entirely, the way we're implementing this is a new mandatory question on the account creation form asking if you live in Tennessee. If you do, you'll be unable to register an account if you're under 18, not just the under 13 restriction mandated by COPPA. Like the restrictions on the state of Mississippi, we absolutely hate having to do this, we're sorry, and we hope we'll be able to undo it as soon as possible.

Finally, I'd like to thank every one of you who's commented with a message of support for this fight or who's bought paid time to help keep us running. The fact we're entirely user-supported and you all genuinely understand why this fight is so important for everyone is a huge part of why we can continue to do this work. I've also sent a lot of your comments to the lawyers who are fighting the actual battles in court, and they find your wholehearted support just as encouraging and motivating as I do. Thank you all once again for being the best users any social media site could ever hope for. You make me proud and even more determined to yell at state attorneys general on your behalf.

denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
[staff profile] denise

I'll start with the tl;dr summary to make sure everyone sees it and then explain further: As of September 1, we will temporarily be forced to block access to Dreamwidth from all IP addresses that geolocate to Mississippi for legal reasons. This block will need to continue until we either win the legal case entirely, or the district court issues another injunction preventing Mississippi from enforcing their social media age verification and parental consent law against us.

Mississippi residents, we are so, so sorry. We really don't want to do this, but the legal fight we and Netchoice have been fighting for you had a temporary setback last week. We genuinely and honestly believe that we're going to win it in the end, but the Fifth Circuit appellate court said that the district judge was wrong to issue the preliminary injunction back in June that would have maintained the status quo and prevented the state from enforcing the law requiring any social media website (which is very broadly defined, and which we definitely qualify as) to deanonymize and age-verify all users and obtain parental permission from the parent of anyone under 18 who wants to open an account.

Netchoice took that appellate ruling up to the Supreme Court, who declined to overrule the Fifth Circuit with no explanation -- except for Justice Kavanaugh agreeing that we are likely to win the fight in the end, but saying that it's no big deal to let the state enforce the law in the meantime.

Needless to say, it's a big deal to let the state enforce the law in the meantime. The Mississippi law is a breathtaking state overreach: it forces us to verify the identity and age of every person who accesses Dreamwidth from the state of Mississippi and determine who's under the age of 18 by collecting identity documents, to save that highly personal and sensitive information, and then to obtain a permission slip from those users' parents to allow them to finish creating an account. It also forces us to change our moderation policies and stop anyone under 18 from accessing a wide variety of legal and beneficial speech because the state of Mississippi doesn't like it -- which, given the way Dreamwidth works, would mean blocking people from talking about those things at all. (And if you think you know exactly what kind of content the state of Mississippi doesn't like, you're absolutely right.)

Needless to say, we don't want to do that, either. Even if we wanted to, though, we can't: the resources it would take for us to build the systems that would let us do it are well beyond our capacity. You can read the sworn declaration I provided to the court for some examples of how unworkable these requirements are in practice. (That isn't even everything! The lawyers gave me a page limit!)

Unfortunately, the penalties for failing to comply with the Mississippi law are incredibly steep: fines of $10,000 per user from Mississippi who we don't have identity documents verifying age for, per incident -- which means every time someone from Mississippi loaded Dreamwidth, we'd potentially owe Mississippi $10,000. Even a single $10,000 fine would be rough for us, but the per-user, per-incident nature of the actual fine structure is an existential threat. And because we're part of the organization suing Mississippi over it, and were explicitly named in the now-overturned preliminary injunction, we think the risk of the state deciding to engage in retaliatory prosecution while the full legal challenge continues to work its way through the courts is a lot higher than we're comfortable with. Mississippi has been itching to issue those fines for a while, and while normally we wouldn't worry much because we're a small and obscure site, the fact that we've been yelling at them in court about the law being unconstitutional means the chance of them lumping us in with the big social media giants and trying to fine us is just too high for us to want to risk it. (The excellent lawyers we've been working with are Netchoice's lawyers, not ours!)

All of this means we've made the extremely painful decision that our only possible option for the time being is to block Mississippi IP addresses from accessing Dreamwidth, until we win the case. (And I repeat: I am absolutely incredibly confident we'll win the case. And apparently Justice Kavanaugh agrees!) I repeat: I am so, so sorry. This is the last thing we wanted to do, and I've been fighting my ass off for the last three years to prevent it. But, as everyone who follows the legal system knows, the Fifth Circuit is gonna do what it's gonna do, whether or not what they want to do has any relationship to the actual law.

We don't collect geolocation information ourselves, and we have no idea which of our users are residents of Mississippi. (We also don't want to know that, unless you choose to tell us.) Because of that, and because access to highly accurate geolocation databases is extremely expensive, our only option is to use our network provider's geolocation-based blocking to prevent connections from IP addresses they identify as being from Mississippi from even reaching Dreamwidth in the first place. I have no idea how accurate their geolocation is, and it's possible that some people not in Mississippi might also be affected by this block. (The inaccuracy of geolocation is only, like, the 27th most important reason on the list of "why this law is practically impossible for any site to comply with, much less a tiny site like us".)

If your IP address is identified as coming from Mississippi, beginning on September 1, you'll see a shorter, simpler version of this message and be unable to proceed to the site itself. If you would otherwise be affected, but you have a VPN or proxy service that masks your IP address and changes where your connection appears to come from, you won't get the block message, and you can keep using Dreamwidth the way you usually would.

On a completely unrelated note while I have you all here, have I mentioned lately that I really like ProtonVPN's service, privacy practices, and pricing? They also have a free tier available that, although limited to one device, has no ads or data caps and doesn't log your activity, unlike most of the free VPN services out there. VPNs are an excellent privacy and security tool that every user of the internet should be familiar with! We aren't affiliated with Proton and we don't get any kickbacks if you sign up with them, but I'm a satisfied customer and I wanted to take this chance to let you know that.

Again, we're so incredibly sorry to have to make this announcement, and I personally promise you that I will continue to fight this law, and all of the others like it that various states are passing, with every inch of the New Jersey-bred stubborn fightiness you've come to know and love over the last 16 years. The instant we think it's less legally risky for us to allow connections from Mississippi IP addresses, we'll undo the block and let you know.

denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
[staff profile] denise
Hello, friends! December snuck up on us or else I would have posted this a few days ago, but since it is December, long-term users know what I'm about to say: it's time for our annual December holiday points bonus.

IMPORTANT: I have some extra news for you about payments and paid time costs, so please read the whole entry even if you're already familiar with the annual promotion.

This bonus is active now: for the entire month of December, all orders made in the Shop of points and paid time, either for you or as a gift for a friend, will have 10% of your completed cart total sent to you in points when you finish the transaction. For instance, if you buy an order of 12 months of paid time for $35 (350 points), you'll get 35 points when the order is complete, to use on a future purchase.

The fine print: If you buy paid time for a friend or for another one of your own accounts, the bonus points will be sent to you (the account that placed the order), not to the account the gift was sent to. The order must be completed in the month of December. IMPORTANT: when we say "the month of December", we mean by server time (which is in UTC), not by your local time zone. If you plan to take advantage of this bonus, it's a good idea to do it before the last minute.

The important news: back in September's news update, I mentioned in passing that the fact that we haven't raised our prices in 15 years, despite inflation and cost increases, has made it more important to ask people to support us if they can so we can continue to offer the site for everyone. The majority of y'all who commented were extremely supportive about the thought of us raising our prices in order to adjust for inflation, and although we really hate to do it, we think that adjusting our prices for inflation now is a good way to make sure "your support still covers our costs" stays true for longer in the future. (It's true now! But at the current trajectory, we can't guarantee that it will stay true.)

What you need to know:

  • We will increase our prices in 2025 to more closely match the inflation-adjusted original launch prices for paid accounts and premium paid accounts. (We're still debating whether or not we will also increase for icon slots and rename tokens, but the cost of paid accounts and premium paid accounts will definitely increase.)
  • We have not finalized the exact date prices will increase. We'll let you know at least a month ahead of time when we settle on the exact date. It will probably be in the first half of 2025.
  • We have not finalized the exact new prices yet. (There are a lot of factors I have to balance!)
  • Despite the new prices not being final yet, expect them to fall somewhere between $52.50-$55 for 12 months of regular paid time and $75-$77.50 for 12 months of premium paid time, which means somewhere between $4.40 and $4.60 for 1 month of regular paid time.
  • The value of points will not change: each new point will still cost $0.10 USD and all existing points will still be redeemable for $0.10 USD worth of services. For instance, if the cost of 1 month of regular paid time goes from its current "$3 USD or 30 points" to $4.50 USD, that will be "$4.50 USD or 45 points".

(This would be a hell of a lot easier and I'd have finalized it already by now if we didn't need to keep points worth $.10 USD and if we didn't care so much about trying to keep the ratio between paid and premium paid as close to the 70% conversion that exists now and trying to keep it so that you aren't penalized for paying month-by-month instead of 12 months at a time. Most places offer a modest-to-significant discount for paying 12 months at a time: we really don't want to do that. These constraints all taken together mean that I've spent a lot of time staring at spreadsheets and calculators these past two months.)

I know any kind of price increase can be a hardship for people, so I'm announcing this well ahead of time so that people have a chance to stock up on points and/or buy paid time in advance during this points bonus month (which we will continue to offer even after prices increase!) You can buy as much paid time as you want in advance: any extra time you buy gets added to your existing paid time and makes your expiration date extend further into the future, so if, for instance, you put 5 "12 months of paid time" items into your cart right now and complete the payment, you'll get 60 months of paid time added to your account. Because of how the payment system works, it's not possible to transfer paid time from one account to another, but you can convert existing paid time back into points in the future and then use those points for a future order.

As always, we remain incredibly grateful to you all for your support. We're one of the only sites out there that has no advertising, has taken no venture capital, and does no intrusive data brokering: our only income comes from you all saying "yes, we value this site enough to keep it running", and the fact enough of you keep saying "yes, we value this site enough to keep it running" to, well, keep it running means so much to us. We are going to keep stubbornly insisting that there is a better, more ethical way to do social media for as long as we possibly can, and it's thanks to you that we can keep proving to doubters that it works.

A reminder to everyone to check out [site community profile] dw_advocacy for updates on our legal efforts to defend your right to privacy and anonymity online! We know that things look (rightfully) bleak to a lot of folks right now and the next few years are likely to be full of a lot of shenanigans I am struggling to find a more professional way to describe than "legal fuckery", but I promise you that we're committed to fighting fuckery whenever it rears its head. On behalf of Mark, Jen, and Robby, I wish you all a very happy set of end-of-year holidays, whichever ones you celebrate, and I hope that everyone can enter 2025 with the same stubborn dedication to trying to find a better way that we've made one of our core priorities for as long as we've been around.
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
[staff profile] denise
As usual, I looked around and realized that the news update I just wrote was actually months and months ago, so I thought I'd take a few moments and update you all on the progress we've been making recently with Netchoice in our fight against the wave of terrible and unconstitutional social media bills that have been sweeping the country. (And if you live in the US and you have a moment, please call your Representative and tell them to oppose KOSA, the "Kids' Online Safety Act": it passed the Senate, but there's still time to stop it in the House. It's the national version of all these state laws we've been fighting, and if you've been around for a while, you know why they're a problem, but if you're new, the EFF has a great short overview of why it's a problem.)

First, though, I'd like to offer... )
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