yes good.
Me when I contact IT and tell them yes I restarted and followed any instructions I could but computer still angry and IT says they are escalating this because it is an actual issue: I am getting a good grade in service desk ticket. Something that is both normal to want and possible to achieve.
Link to post
I'm pretty sure that as much as anything this skill boils down to frustration tolerance. I see people melting down at the first sign of needing to search for instructions all the time. Teaching them to get through it becomes as much about teaching them to handle the emotional experience of not knowing as anything else.
"Block this ad" isn't good enough, I need a feature that directly tells the company "this was so shit that it lowered my opinion of your product"
peasant doing standup with hands in his pockets slightly hunched : so I was toiling right
ALT
ALT
ALTone thing i am quite grateful to Brian David Gilbert for is the phrase "If you needed ME to tell you that... I'm glad I told you that."
it has been etched into my brain for the past six years, fundamentally altering how i consider knowledge gaps held by others, as well as myself. people usually need to be told stuff before they can know it! that's how knowing stuff works! this is an extreme example played for laughs but it's a legitimately helpful philosophy!!
thecutestlittlebunbunfairy