Merge pull request duneanalytics#71 from duneanalytics/support-and-tools

Added support-feedback and wizard-tools pages, minor fixes

Author: cryptofreedman

docs/getting-started/dune-guides.md

@@ -47,6 +47,11 @@ You are amazing! 🪄
 
     * [PostgreSQL Query Optimization Tricks - How to Make Queries Faster in Dune Analytics](https://gracelily.medium.com/postgresql-query-optimization-tricks-6d5b7358d7fa)
 
+    ### Twigblock
+
+    * [Build an Ethereum Metrics Dashboard](https://www.twigblock.com/projects/eth-intro-dune/t/eit-overview)
+    * [Learn to Analyze Ethereum Gas Prices](https://www.twigblock.com/projects/eth-gas-analysis/t/eg-overview)
+
 === "Databricks SQL"
 
     ### [0xPhilan](https://dune.com/phillan) [:material-twitter:](https://twitter.com/0xPhillan)

docs/getting-started/index.md

@@ -27,6 +27,8 @@ The next steps to dive deeper depend on whether you:
 
     [Tables](../tables/index.md) and [Spellbook](../spellbook/index.md) are more advanced features worth experimenting with once you've understood the basics.
 
+    Be sure to ask whatever questions you have in the [#beginners Discord channel](https://discord.com/channels/757637422384283659/1016725609797402634)!
+
 
 === "Don't Know SQL?"
     If you're not very familiar with SQL, start by exploring our [SQL Guides here](sql-guides.md).
@@ -84,4 +86,10 @@ There are quite a few people in the crypto industry who either specialize in bui
 
 To reach out to this pool of freelancers, you can [**fill out this questionnaire**](http://bounties.dune.com) and hopefully freelancers will get back to you in little to no time. If that yields no results, posting the bounty on relevant social channels and spreading it in your networks may help.
 
-If hiring a freelancer for the first time, please be sure to review their past work and Dashboards to verify that they are indeed capable of the kind of problem solving you need.
+If hiring a freelancer for the first time, please be sure to review their past work and Dashboards to verify that they are indeed capable of the kind of problem solving you need.
+
+## Additional Tools and Support
+
+Check out our [Support](../resources/support-feedback.md) page to learn the best way to get help if you can't find the answers you're looking for in our docs.
+
+And give our [Wizard Tools](../resources/wizard-tools.md) page a gander to learn more about all the awesome non-Dune tools our wizards use to make 🎇.

docs/getting-started/sql-guides.md

@@ -15,6 +15,10 @@ We've compiled a few resources that we think are helpful in your journey to beco
     * [Learning SQL and Ethereum](https://towardsdatascience.com/learning-sql-and-ethereum-part-3-5422f080ad36) (Part 3)
     * [SQL on Ethereum: How to Work With All the Data from a Transaction](https://ath.mirror.xyz/mbR1n\_CvflL1KIKCTG42bnM4HpfGBqDPNndH8mu2eJw)
 
+    ### Twigblock
+
+    * [Getting Started with SQL](https://www.twigblock.com/projects/eth-intro-dune/t/sql-basics)
+
 === "PostgreSQL"
 
     - [FreecodeCamp.org](https://www.youtube.com/watch?v=qw--VYLpxG4) Video Playlist (FREE)

docs/resources/.pages

@@ -1,5 +1,7 @@
 nav:
 - index.md
 - events.md
+- support-feedback.md
+- wizard-tools.md
 - wizard-request-program.md
 - ...

docs/resources/images/edit-docs-pencil.png

@@ -0,0 +1,44 @@
+---
+title: Support & Feedback
+description: Here's the best way to get help if you can't find the answers you're looking for in our docs!
+---
+
+## How to Get Support
+
+If you can't seem to find the help you're looking for, here's the best way to get it:
+
+### 1. Try searching using the Search bar above
+
+We know you probably did that already but just in case :)
+
+### 2. Discord!
+
+Here are a few relevant support channels:
+
+1. [#beginners](https://discord.com/channels/757637422384283659/1016725609797402634) - if you're just getting going and have what feels like a stupid question (note: it's probably not)
+2. [#query-questions](https://discord.com/channels/757637422384283659/757641002138730588) is great for getting help on building amazing queries.
+3. [#data-tables](https://discord.com/channels/757637422384283659/757893948428517376) is the place for questions related to the data you'll find in Dune.
+4. [#decoding](https://discord.com/channels/757637422384283659/850326962152538122) is for smart contract decoding related questions.
+5. [#dashboards-visualizations](https://discord.com/channels/757637422384283659/857199333136007200) is for Dashboard and Visualization questions.
+6. [#spellbook](https://discord.com/channels/757637422384283659/999683200563564655) is for Spellbook related questions.
+7. [#dune-api](https://discord.com/channels/757637422384283659/1019910980634939433) is for API related questions.
+
+### 3. Weekly Office Hours
+
+Lastly, you can join our weekly office hours to get live help - find the next one on [our Events Calendar here](https://events.dune.com)!
+
+
+## How to Leave Feedback
+
+For general Dune app feedback, [leave a suggestion on our Canny board here](https://feedback.dune.com/).
+
+We also have 2 feedback channels in Discord:
+
+1. [#feedback](https://discord.com/channels/757637422384283659/799689116920709170) for general feedback
+2. [#v2-feedback](https://discord.com/channels/757637422384283659/1012706316755664926) for Dune V2 specific feedback.
+
+If you're working with any of our open repositories (eg Spellbook), open a Github issue.
+
+And for Docs feedback (or spelling fixes ;), click the pencil icon to the right of the page title and open a GitHub issue/submit a pull request:
+
+![edit docs pencil](images/edit-docs-pencil.png)

docs/resources/support-feedback.md

@@ -18,9 +18,15 @@ If you're a project looking to have more/better dashboards on Dune, we've create
 
 As opposed to more traditional bounty programs, the Wizard Request program is meant to unlock long-lasting relationships/collaborations between the analysts and the projects at large.
 
+For help with smaller projects, post your request in our [#query-dash-requests](https://discord.com/channels/757637422384283659/786952850034262066) Discord channel.
+
 ## For Wizards looking for :moneybag::moneybag::moneybag:
 
-If you are a wizard looking for bounties, make sure to join [our Discord](https://discord.gg/ErrzwBz), go to our “freelancer-listing” channel and click on the flying dollar bill emoji there. Also follow the [bounty bot](https://twitter.com/Dune\_Bounties) on Twitter.
+If you are a wizard looking for bounties, make sure to join [our Discord](https://discord.gg/ErrzwBz), go to our “freelancer-listing” channel and click on the flying dollar bill emoji there. 
+
+You also might find projects in [#query-dash-requests](https://discord.com/channels/757637422384283659/786952850034262066) and [#new-bounties](https://discord.com/channels/757637422384283659/1024301019074674688).
+
+Also follow the [bounty bot](https://twitter.com/Dune\_Bounties) on Twitter.
 
 ### FAQs about the program
 

docs/resources/wizard-request-program.md

@@ -0,0 +1,20 @@
+---
+title: Wizard Tools
+description: Here are some of the awesome non-Dune tools our wizards use to make 🎇.
+---
+
+Here are some of the awesome non-Dune tools our wizards use to make 🎇.
+
+- [OpenZepplin's ERC-xxx Standards Docs](https://docs.openzeppelin.com/contracts/4.x/tokens) are helpful for learning how each ERC-xxx standard works/
+- [The EVM Handbook](https://noxx3xxon.notion.site/noxx3xxon/The-EVM-Handbook-bb38e175cc404111a391907c4975426d) is a curated list of EVM resources for aspiring blockchain data analysts.
+- [Solidity Visual Developer for VS Code](https://marketplace.visualstudio.com/items?itemName=tintinweb.solidity-visual-auditor) is a helpful suit of tools for smart contract auditing inside of VS code.
+- [deth.net](https://deth.net) is a set of Ethereum developer tools that help with blockchain data sleuthing.
+- [ZK Zhao's map of the Crypto Data Landscape](https://twitter.com/zk7hao/status/1576492616715116547) is helpful for getting a sense of the current crypto data ecosystem
+  - [His Chaininsight tool](https://twitter.com/zk7hao/status/1361948073300164609?cxt=HHwWgoCs-dCjzuYlAAAA) is pretty cool too, could help you build the next trending dashboard before someone else does 🧙
+- [Immersion Den](https://immersionden.xyz/) - a giant collection of web3 information sources.
+
+## Cool Blockchain Data Websites
+- [cryptofees.info](https://cryptofees.info)
+- [ultrasound.money](https://ultrasound.money)
+- [fees.wtf](https://fees.wtf)
+- [liquidated.live](https://liquidated.live)