The Activity timeline is displaying only 5 records

[tarunoptimistic]

The behavior of the time is pretty strange in one sandbox it is working but in UAT and in Production the timeline is showing maximum of 5 records per object.
Steps I tried to resolve the issue:

• Uninstall Reinstall the app - tried multiple versions starting from 3.18, 3.19,3.21
• Deleted and recreated the records
• Removed the filters from child records

Still no success! Can you please suggest what should I look into?

[tarunoptimistic]

I tried limiting the number of child objects to 4 from 7 that I was displaying on the timeline then it showed the complete results. Do we have any filters? Any suggestion here would be of great help! thanks

[rbklaassen]

The app itself doesn't contain a limit 5 on the records to display. Unfortunately, I don't have the time to test this scenario at this moment. If the same scenario works properly in one sandbox and not in another, there might be another cause then the app itself?