Split CONTRIBUTING and SUPPORT

Author: bblanchon

.github/CONTRIBUTING.md

@@ -0,0 +1,11 @@
+# Contribution to ArduinoJson
+
+First, thank you for taking the time to contribute to this project.
+
+You can submit changes via GitHub Pull Requests.
+
+Please:
+
+1. Unit test every change in behavior
+2. Use clang-format in "file" mode to format the code
+3. Consider using the Continuous Integration (Travis and AppVeyor)

CONTRIBUTING.md

@@ -0,0 +1,27 @@
+# ArduinoJson Support
+
+First off, thank you very much for using ArduinoJson.
+
+We'll be very happy to help you, but first please read the following.
+
+## Before asking for help
+
+1. Read the [FAQ](https://bblanchon.github.io/ArduinoJson/faq/)
+2. Search in the [API Reference](https://bblanchon.github.io/ArduinoJson/api/)
+
+If you did not find the answer, please create a [new issue on GitHub](https://github.com/bblanchon/ArduinoJson/issues/new).
+
+It is OK to add a comment to a currently opened issue, but please avoid adding comments to a closed issue.
+
+## Before hitting the Submit button
+
+Please provide all the relevant information:
+
+* Good title
+* Short description of the problem
+* Target platform
+* Compiler model and version
+* [MVCE](https://stackoverflow.com/help/mcve)
+* Compiler output
+
+Good questions get fast answers!