Build failures this week due to sentry symbol uploads 500 or 507 error codes

[Angelodaniel]

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

Android uses gradle plugin io.sentry:sentry-android-gradle-plugin:3.7.0
Unclear which cli version the iOS build uses at this moment.

But it seems the error happens on our side due to the internal errors and unknown error

Expected Result

The symbols to upload effectively

Actual Result

Task :android:uploadSentryNativeSymbolsForGooglePlayRelease
Task :ios:packageAndUploadSymbols

Both give the following errors:
iOS

Task :ios:packageAndUploadSymbols
Current OSX BUILD PARAMS false
false
Found 1 debug information file
Prepared debug information file for upload
error: API request failed
caused by: sentry reported an error: internal server error (http status: 500)
Add --log-level=[info|debug] or export SENTRY_LOG_LEVEL=[info|debug] to see more output.
Please attach the full debug log to all bug reports.
Task :ios:packageAndUploadSymbols FAILED
Task :ios:keychainRemove
FAILURE: Build failed with an exception.
Where:
Build file '.../projectfiles/xcode/build.gradle' line: 427
What went wrong:
Execution failed for task ':ios:packageAndUploadSymbols'.
Process 'command '/opt/homebrew/bin/sentry-cli'' finished with non-zero exit value 1`

Android

Task :android:uploadSentryNativeSymbolsForGooglePlayRelease
INFO 2024-01-25 05:53:14.707578437 +02:00 Loaded file referenced by SENTRY_PROPERTIES (.../projectfiles/androidstudio/sentry.properties)
Found 18 debug information files
Prepared debug information files for upload
error: API request failed
caused by: sentry reported an error: unknown error (http status: 507)
Add --log-level=[info|debug] or export SENTRY_LOG_LEVEL=[info|debug] to see more output.
Please attach the full debug log to all bug reports.
Task :android:uploadSentryNativeSymbolsForGooglePlayRelease FAILED
FAILURE: Build failed with an exception.
What went wrong:
Execution failed for task ':android:uploadSentryNativeSymbolsForGooglePlayRelease'.
Process 'command '/tmp/.sentry-cli14181886066925854936.exe'' finished with non-zero exit value 1

Product Area

Unknown

Link

No response

DSN

No response

Version

No response

┆Issue is synchronized with this Jira Improvement by Unito

[getsantry]

Assigning to @getsentry/support for routing ⏲️

[getsantry]

Routing to @getsentry/product-owners-issues for triage ⏲️

[TroutZhang]

Any update on that?

I met the same, but using https://github.com/getsentry/sentry-unreal/releases/tag/0.15.1

cli version:

> .\sentry-cli-Windows-x86_64.exe -V
sentry-cli 2.23.0

And it just happened a few minutes ago when two symbols-uploadings in 1 Jenkins build, 1 succeeded and 1 failed.

Succeeded:

[2024-01-26T08:19:11.079Z] > Found 355 debug information files

[2024-01-26T08:19:49.716Z] > Prepared debug information files for upload

[2024-01-26T08:20:45.863Z] > Uploaded 106 missing debug information files

[2024-01-26T08:20:45.863Z] > File upload complete:

Failed:

[2024-01-26T08:22:59.976Z] > Found 31 debug information files

[2024-01-26T08:23:08.051Z] > Prepared debug information files for upload

[2024-01-26T08:23:22.871Z] error: API request failed

[2024-01-26T08:23:22.871Z]   caused by: sentry reported an error: internal server error (http status: 500)

[2024-01-26T08:23:22.871Z] 

[2024-01-26T08:23:22.871Z] Add --log-level=[info|debug] or export SENTRY_LOG_LEVEL=[info|debug] to see more output.

[2024-01-26T08:23:22.871Z] Please attach the full debug log to all bug reports.

script returned exit code 1

[roggenkemper]

We're looking into what caused this. is it working for you now, or is still still returning 500s?

[serglom21]

@roggenkemper there are still many reports of this happening for multiple platforms - uploading source maps also return a 5xx code. Have there been any updates on the investigation?