Unable to Provide Consent for Copilot Extension

[Fwang36]

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

Reported by a user in this ticket: https://sentry.zendesk.com/agent/tickets/155080

We removed the option that existed in the Legal & Compliance Settings listed in the docs here on how to set up the copilot extension. The AI consent now is provided via Enabling Seer in the issue flyout. Providing consent this way does not seem to also provide consent for the copilot extension, as the error message persists even after Seer is running.

Expected Result

There is a way to provide consent for copilot

Actual Result

Unable to figure out how to provide consent. Here is a screen recording in a Trial org I started where Seer is running, but copilot still asks for consent.

Screen.Recording.2025-06-16.at.10.22.48.AM.mov

Product Area

Settings - Integrations

Link

No response

DSN

No response

Version

No response

[getsantry]

Auto-routing to @getsentry/product-owners-settings-integrations for triage ⏲️

[sentaur-athena]

Triaged internally to the right team.