An alert slack notification having new events in thread links the wrong environments

[pdonorio]

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

1. create different alerts rule to send all errors with a tag "environment" to a specific channel
2. allow the slack thread option
3. have an error notify multiple times so it send in the thread

Expected Result

All events in the thread for a channel "alert-MYENV" should be events for the same environment MYENV

Actual Result

Notifications in thread of "alert-MYENV" show different envs (e.g. MYOTHERENV, OTHERENV, etc.)

Product Area

Alerts

Link

No response

DSN

No response

Version

No response

[getsantry]

Auto-routing to @getsentry/product-owners-alerts for triage ⏲️

[ameliahsu]

Hello, could you clarify the current behavior? Does the alert text in the notification itself show different environments, or is this an issue with the link in the alert?

[pdonorio]

Hello, could you clarify the current behavior? Does the alert text in the notification itself show different environments, or is this an issue with the link in the alert?

Yes, alert text shows a different environment

[ameliahsu]

Thank you for the clarification! I did an initial investigation, and couldn’t identify a root cause. I’m going to move this ticket to our team’s backlog to allocate more time to investigate the problem. Please reach out on this ticket with any follow up questions you may have.