Only works when the caller is using a verified phone number?

[glienard]

I have setup the application as documented. I am testing with +33973729651 as the "customer" calling the translator service, but I am getting an error because +33973729651 is not verified for my account. When I test with a verified phone number as the customer calling the translator service, it is working. But this is not very useful in a real life scenario.

[nodemon] starting `tsx src`
[12:37:10.904] INFO: Server listening at http://0.0.0.0:5050
    stream: "access"
[12:37:47.432] INFO: incoming request
    stream: "access"
    reqId: "req-1"
    req: {
      "method": "POST",
      "url": "/incoming-call?lang=english",
      "hostname": "dc07-84-197-107-153.ngrok-free.app",
      "remoteAddress": "127.0.0.1",
      "remotePort": 51140
    }
[12:37:47.438] INFO: Setting up media stream...
    stream: "app"
    reqId: "req-1"
    requestId: "req-1"
[12:37:47.439] INFO: Sending TwiML response...
    stream: "app"
    reqId: "req-1"
    requestId: "req-1"
[12:37:47.443] INFO: request completed
    stream: "access"
    reqId: "req-1"
    res: {
      "statusCode": 200
    }
    responseTime: 10.035299956798553
[12:37:49.755] INFO: incoming request
    stream: "access"
    reqId: "req-2"
    req: {
      "method": "GET",
      "url": "/intercept",
      "hostname": "dc07-84-197-107-153.ngrok-free.app",
      "remoteAddress": "127.0.0.1",
      "remotePort": 51144
    }
[12:37:49.922] INFO: Added inbound interceptor for +33973729651 with streamSid MZa08e98df9ac292dbd30171a601d667bb for callSid
    stream: "app"
    reqId: "req-2"
    requestId: "req-2"
[12:37:49.922] INFO: Connecting to Agent
    stream: "app"
    reqId: "req-2"
    requestId: "req-2"
RestException [Error]: The caller id phone number provided, +33973729651, is not yet verified for your account. You may only make calls from phone numbers that you've verified or purchased from Twilio.
    at success (C:\Github\live-translation-openai-realtime-api\node_modules\twilio\lib\base\Version.js:79:23)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    at <anonymous> (c:\Github\live-translation-openai-realtime-api\src\routes\intercept.ts:49:11) {
  status: 400,
  code: 21231,
  moreInfo: 'https://www.twilio.com/docs/errors/21231',
  details: undefined
}

[R-MustafaHafeez]

Hey brother, I am experiencing a issue in which I am unable to receive call on Flex Dashboard, can you help me on this, I'll be very grateful.

[samuel-cox]

I've got the same issue. Did you get it working? The caller ID is parsing through as my mobile number I'm calling from, not the "CALLER_NUMBER" I've set up in the .env

[R-MustafaHafeez]

Nope, but i have made an alternate solution for that here is the demo for that:
https://www.linkedin.com/posts/rana-mustafa-hafeez-56a881259_octalooptechnologies-innovation-languagetranslation-activity-7283136503831031809-9G0B?utm_source=share&utm_medium=member_desktop

[glienard]

Nope, but i have made an alternate solution for that here is the demo for that: https://www.linkedin.com/posts/rana-mustafa-hafeez-56a881259_octalooptechnologies-innovation-languagetranslation-activity-7283136503831031809-9G0B?utm_source=share&utm_medium=member_desktop

Hi Mustafa,

I saw your post about the alternative solution you created for the unverified Caller ID issue in Twilio.

Would you be able to provide some details about your workaround? I’d really appreciate it!