When I delete an agent is still apearing

[Alejandro-JG]

When I click the delete button on agents tab, I am still watching in the window the agents that I just deleted, is that normal? I wonder if they can disappear in the way that I will not see them. It is a mess if all the agents even deleted are all the time visible.

[komal-sh-27]

When I click the delete button on agents tab, I am still watching in the window the agents that I just deleted, is that normal? I wonder if they can disappear in the way that I will not see them. It is a mess if all the agents even deleted are all the time visible.

We are notified to you this is an issue in open source version after the recent updates. If you want to delete the agent from your helpdesk. So at this moment you can delete the agent directly from your helpdesk database, after that your deleted agent not show on your helpdesk.

Agent delete from uv_user table:

We will try to fix it in the future release.