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Price of an ordered Product is displayed incorrectly in the Order confirmation #30283

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Closed
magento-engcom-team opened this issue Oct 1, 2020 · 10 comments
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CD Issue recommended for the contribution day Component: Other Event: dmcdindia2020 Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: PR in progress Reported on 2.3.5-p1 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Severity: S2 Major restrictions or short-term circumventions are required until a fix is available.

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@magento-engcom-team
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magento-engcom-team commented Oct 1, 2020

Preconditions:

  • Magento EE 2.3.5-p1, EE 2.4.0-beta1{color}, should be actual on CE
  • A Simple Product is created (Price = $100);
  • A Customer account is created

Steps to Reproduce:

  • Go to the Storefront as the created Customer
  • Place an order using the created Product (Qty = 2pcs.)
  • Open email-box associated with the e-mail, used to the Customer registration
  • Open the Order confirmation message

(/) Expected results:

  • The message should contain the Product name, SKU, Quantity, Price
  • The Quantity should be = 2 pcs.
  • The Price should be = {color:#00875a}100${color}

Actual results:

(/) The message contains the Product name, SKU, Quantity, Price
(/) The Quantity is = 2 pcs.
(x) The Price is = {color:#de350b}200$

2.4.0-beta1 EMAIL CONFIRMATION.pdf
image

@magento-engcom-team
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The issue was exported from the internal JIRA. The link to the original JIRA issue: https://jira.corp.magento.com/browse/MC-35761

@magento-engcom-team magento-engcom-team added Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: ready for dev Severity: S2 Major restrictions or short-term circumventions are required until a fix is available. labels Oct 1, 2020
@m2-assistant
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m2-assistant bot commented Oct 1, 2020

Hi @magento-engcom-team. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

For more details, please, review the Magento Contributor Assistant documentation.

Please, add a comment to assign the issue: @magento I am working on this


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@magento-engcom-team magento-engcom-team added Component: Other Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch labels Oct 1, 2020
@magento-engcom-team
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✅ Confirmed by @magento-engcom-team
Thank you for verifying the issue. Based on the provided information internal tickets MC-35761 were created

Issue Available: @magento-engcom-team, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

@magento-engcom-team magento-engcom-team added the Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development label Oct 1, 2020
@sivaschenko sivaschenko added the CD Issue recommended for the contribution day label Oct 7, 2020
@mallikaverma
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@magento I am working on it

@mallikaverma
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#dmcdindia2020

@mallikaverma
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@magento give me 2.4-develop instance

@magento-deployment-service
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Hi @mallikaverma. Thank you for your request. I'm working on Magento instance for you.

@VasylBondarchuk
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VasylBondarchuk commented Oct 29, 2020

Dear Sirs,

I hope you are doing well.

The bug you are about to fix, also affects Purchase Orders confirmation.

To reproduce it please follow the following steps:

Preconditions:

  • Magento EE 2.4-develop is installed
  • B2B 1.2-develop is installed
  • Stores > Configuration > B2B Features
  • Enable Companies = YES
  • Enable Purchase Orders = YES
  • Create a Customer Account
  • A Company is created
  • The created customer is set to be the Company admin
  • Enable "Purchase Order" under Advanced Settings on Company edit page
  • A Simple Product is created, price = $100
  • Make sure your cron is running or you can run
bin/magento queue:consumers:start purchaseorder.transactional.email &
bin/magento queue:consumers:start purchaseorder.validation &
bin/magento queue:consumers:start purchaseorder.toorder &

to make sure you can receive "Purchase Order #Purchase Order has been Created and Approved automatically" message

Steps to Reproduce:

  • Go to the Storefront as the Company Admin
  • Add the created Simple Product to the Shopping cart (Qty = 2)
  • Place a Purchase Order
  • Open email box, associated with a Company Admin
  • Open the "Purchase Order #Purchase Order has been Created and Approved automatically" message

Expected results:

  • The message should contain the Product name, SKU, Quantity, Price
  • The Quantity should be = 2 pcs.
  • The Price should be = 100$

Actual results:

  • The message contains the Product name, SKU, Quantity, Price
  • The Quantity is = 2 pcs.
  • The Price is = 200$
    PO confirmation price
    Product price

@engcom-Bravo
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Hi,

We have tried to reproduce the issue in Latest 2.4-develop instance and we are not able to reproduce the issue.Kindly refer the screenshots.

Image

Hence we are closing this issue.

Thanks.

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Labels
CD Issue recommended for the contribution day Component: Other Event: dmcdindia2020 Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: PR in progress Reported on 2.3.5-p1 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Severity: S2 Major restrictions or short-term circumventions are required until a fix is available.
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