Product page gives error because of url rewrites

[edas11]

Preconditions (*)

1. Magento 2.4.1, 2.4.3 (this problem may exist from 2.3.3).
2. Stores -> Configuration -> Catalog -> Catalog -> Search Engine Optimization -> Product URL Suffix is empty.
3. Stores -> Configuration -> Catalog -> Catalog -> Search Engine Optimization -> Category URL Suffix is empty.
4. Stores -> Configuration -> Catalog -> Catalog -> Search Engine Optimization -> Use Categories Path For Product URLs is Yes.
5. Stores -> Configuration -> Catalog -> Catalog -> Search Engine Optimization -> Generate "category/product" URL Rewrites is No.
6. There is a category Test Category created under root category and Test Sub Category created under Test Category. There is a product Test and it is assigned to Test Sub Category. This is to make category url path have the product url path in it preceded by a forward slash (/). In this example the product url path is "test" and Test Sub Category url path is "test-category/test-sub-category"

Steps to reproduce (*)

1. Go to Test Sub Category.
2. Click on product Test.

Expected result (*)

1. The product page is loaded successfully.

Actual result (*)

1. There is 404 error (on 2.4.3 or newer version) or 500 error (on older version than 2.4.3).

Looks like on line 173 in \Magento\CatalogUrlRewrite\Model\Storage\DynamicStorage function str_replace should not be used. We fixed it on our installation by changing that line to this:

$categoryPath = substr($requestPath, 0, -1 * strlen('/' . $productUrl));

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Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @edas11. Thank you for your report.
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[m2-assistant]

Hi @engcom-November. Thank you for working on this issue.
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[engcom-November]

@magento give me 2.4-develop instance

[magento-deployment-service]

Hi @engcom-November. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service]

Hi @engcom-November, unfortunately there is no ability to deploy Magento instance at the moment. Please try again later.

[engcom-November]

Hi @edas11 ,
Thank you for reporting and collaboration. Verified the issue on Magento 2.4-develop branch but cannot able to reproduce the issue.
Note: FYI.. The products in the main menu are determined by the root category that is assigned to the store. (Created new root category should be assigned to the store 1st (Stores - All Stores - Edit Store - Change root category - select new category)) - Save
Reindex and clear cache.

Steps performed:
Stores -> Configuration -> Catalog -> Catalog -> Search Engine Optimization -> Product URL Suffix is empty.
Stores -> Configuration -> Catalog -> Catalog -> Search Engine Optimization -> Category URL Suffix is empty.
Stores -> Configuration -> Catalog -> Catalog -> Search Engine Optimization -> Use Categories Path For Product URLs is Yes.
Stores -> Configuration -> Catalog -> Catalog -> Search Engine Optimization -> Generate "category/product" URL Rewrites is No.
Created new root category and assigned to store (Catalog - Categories)
Created sub category under new root category and save (Catalog - Categories)
Created Product and assigned only new sub category and save
Front -end - Home - Click on Sub category - Click on Product - No issue.
User is redirected to product details page

Kindly recheck the issue on Magento 2.4-develop branch as it is having latest code base and provide missing steps if any if the issue is still reproducible.
Thank you.

[edas11]

Hi,

Thanks for looking into this. The categories and product in your test are not correct. First of all, nesting level is wrong. It should be at least 3: Root Category -> Category -> Sub Category. Also, category and product names are wrong. Error only happens if url path of category has product url path in it preceded by a forward slash. This basically means that category name has to have product name at the beginning. For example if product is Shoe category should be Shoes. If you follow category and product names I gave in description error should appear.

[engcom-November]

Thanks for your inputs @edas11 . Verified the issue again on Magento 2.4-develop branch and the issue is reproducible only if category name having product name at the beginning. (Ex: Product name: shoe, category name is shoes or product name is Test and category name is Test sub category)
Clicking on Product giving 404 error.

[github-jira-sync-bot]

✅ Jira issue https://jira.corp.magento.com/browse/AC-2950 is successfully created for this GitHub issue.

[m2-assistant]

✅ Confirmed by @engcom-November. Thank you for verifying the issue.
Issue Available: @engcom-November, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[github-jira-sync-bot]

❌ Cannot export the issue. This GitHub issue is already linked to Jira issue(s): https://jira.corp.adobe.com/browse/AC-2950

[Himsoft]

@magento I am working on this

[engcom-Delta]

Hi @edas11 ,

Thanks for your reporting and collaboration.
We have re-verified the issue in latest 2.4-develop instance hence reconfirming the issue.
Kindly refer the screenshots.

Steps to reproduce :

Stores -> Configuration -> Catalog -> Catalog -> Search Engine Optimization -> Product URL Suffix is empty.
Stores -> Configuration -> Catalog -> Catalog -> Search Engine Optimization -> Category URL Suffix is empty.
Stores -> Configuration -> Catalog -> Catalog -> Search Engine Optimization -> Use Categories Path For Product URLs is Yes.
Stores -> Configuration -> Catalog -> Catalog -> Search Engine Optimization -> Generate "category/product" URL Rewrites is No.
There is a category Test Category created under root category and Test Sub Category created under Test Category. There is a product Test and it is assigned to Test Sub Category. This is to make category url path have the product url path in it preceded by a forward slash (/). In this example the product url path is "test" and Test Sub Category url path is "test-category/test-sub-category"

Go to Test Sub Category.
Click on product Test.
Observe 404 page displays instead of PDP.

Thanks.