Product Grid/Carousel in Page Builder with date conditions equals or less/greater than with no results

[gyduxa]

Preconditions and environment

• Magento version: 2.4.3
• Products with Special Price.

Steps to reproduce

1. Backoffice > Catalog > Products > Insert products with price 100, and special price 90, with Special Price from: 2022-03-01, Special Price to: 2023-03-01 > Save
2. Backoffice > Content > Pages > Insert Page > Edit with Page Builder > Drag Row > Drag Products
3. Configuration Products component: Product Grid (or Carousel), "Condition":
4. If ALL of these conditions are TRUE :
   "Special Price From Date" "equals or less than" 2022-09-30
   "Special Price To Date" "equals or greater than" 2022-12-31

Next to "Number of Products to Display", in my case, it says "5 of total"

Expected result

1. Backoffice: grid (or carousel) with products after saving the conditions
2. Storefront: grid (or carousel) with products

Actual result

1. Backoffice: "No products were found matching your condition"
2. Storefront: no product appears. The products I have can be seen on the catalog

This also happens with "Set Product as New from Date" and "Set Product as New to Date".
It also happens with only one of these conditions.

Additional information

No response

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @gyduxa. Thank you for your report.
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[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

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[engcom-Bravo]

@magento give me 2.4-develop instance

[magento-deployment-service]

Hi @engcom-Bravo. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service]

Hi @engcom-Bravo, here is your Magento Instance: https://76e6fd944315df4dbd06b2f251fad01f.instances.magento-community.engineering
Admin access: https://76e6fd944315df4dbd06b2f251fad01f.instances.magento-community.engineering/admin_65d3
Login: 3221186e
Password: 764ccae0d759

[engcom-Bravo]

Hi @gyduxa,

Thank you for reporting and collaboration.

Verified the issue on Magento 2.4-develop instance and the issue is reproducible.We are getting No Products were found with Product Grid/Carousel in Page Builder with date conditions equals or less/greater than.Kindly refer screenshots.

Steps to reproduce:

1.Backoffice > Catalog > Products > Insert products with price 100, and special price 90, with Special Price from: 2022-03-01, Special Price to: 2023-03-01 > Save
2.Backoffice > Content > Pages > Insert Page > Edit with Page Builder > Drag Row > Drag Products
3.Configuration Products component: Product Grid (or Carousel), "Condition":
4.If ALL of these conditions are TRUE :
"Special Price From Date" "equals or less than" 2022-09-30
"Special Price To Date" "equals or greater than" 2022-12-31

Hence Confirming the issue.

Thanks.

[github-jira-sync-bot]

✅ Jira issue https://jira.corp.adobe.com/browse/AC-6837 is successfully created for this GitHub issue.

[m2-assistant]

✅ Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[engcom-Delta]

Hi @gyduxa ,

Thanks for your reporting and collaboration.
We have tried to reproduce the issue again in Latest 2.4-develop instance and we are not able to reproduce the issue.Kindly refer the screenshot

Steps to reproduce :
1.Backoffice > Catalog > Products > Insert products with price 100, and special price 90, with Special Price from: 2025-01-01, Special Price to: 2026-01-01 > Save

2. Run Reindexing

3.Backoffice > Content > Pages > Insert Page > Edit with Page Builder > Drag Row > Drag Products
4.Configuration Products component: Product Grid (or Carousel), "Condition":
5.If ALL of these conditions are TRUE :
"Special Price From Date" "equals or less than" 2025-03-30
"Special Price To Date" "equals or greater than" 2025-06-30

Observe, Added product is displaying as expected.
Can you please re-verify and confirm.

Thanks.

[engcom-November]

Hello @gyduxa ,

This issue is being closed since it has not been updated in a long time.Please feel free to reopen or raise a new ticket if the issue still exists.

Thanks.