Backend user role resource tree not showing children on Firefox

[digitalpianism]

Preconditions and environment

• Magento version 2.4.7-p4
• Firefox only

Steps to reproduce

1. Navigate to backend
2. Access the User Roles page
3. Edit or create a role
4. Go to the role resources tab
5. Choose "Custom" in the Resource Access

Expected result

Resources children should show like this (This is a Chrome screenshot):

Actual result

Resources children do not show (This is a Firefox screenshot for the same page as the expected result screenshot):

Additional information

Console shows no error.

I can see in Chrome that the children ul tag is created:

On Firefox it's not:

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @digitalpianism. Thank you for your report.
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• For more details, review the Magento Contributor Assistant documentation.
• Add a comment to assign the issue: @magento I am working on this
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[digitalpianism]

@magento give me 2.4.7 instance

[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
• 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
• 4. Verify that the issue is reproducible on 2.4-develop branch
  Details

  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
• 5. Add label Issue: Confirmed once verification is complete.
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[devchris79]

Works fine on our 2.4.7-p4 With Windows and Firefox:

[engcom-Bravo]

@devchris79 Thanks for your Contribution!!.

Hi @digitalpianism,

Thanks for your reporting and collaboration.

we have tried to reproduce the issue in latest 2.4-develop instance and we are not able to reproduce the issue.kindly refer the screenshots.

Both chrome and firefox it is working fine.

kindly recheck the issue in latest 2.4-develop instance and elaborate the steps to reproduce if the issue is still reproducible.

Thanks.

[digitalpianism]

@magento give me 2.4.7 instance

[digitalpianism]

@engcom-Bravo why is the bot not giving me an instance?

[engcom-Bravo]

Hi @digitalpianism,

Thanks for your Update.

MDS(bot service) has been decommissioned.Bot will not give any instance here.

Thanks.

[digitalpianism]

@engcom-Bravo oh that's too bad. Is there a persistent test instance I can use then? I don't have a Vanilla instance

[engcom-Bravo]

Hi @digitalpianism,

Thanks for your Update.

Currently we don't have test instance to test could you please try to reproduce the issue in the Local magento instance and also we have checked the issue in Firefox and we are not able to reproduce the issue.

Thanks.

[engcom-Bravo]

Hi @digitalpianism,

This issue is being closed since it has not been updated in a long time.Please feel free to reopen or raise a new ticket if the issue still exists.

Thanks.