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Issue with updating the image in the configurable children's products with multiple sources and stocks #39840

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OleksandrHr opened this issue Apr 18, 2025 · 4 comments
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Issue: needs update Additional information is require, waiting for response Reported on 2.4.6-p9 Indicates original Magento version for the Issue report.

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@OleksandrHr
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OleksandrHr commented Apr 18, 2025

Preconditions and environment

  • Reproduced in clean Magento version 2.4.6-p9

Steps to reproduce

Steps:

  • We need to create a new source and stock
  • Create a new configurable product with configurations without images.
  • Save
  • Open the product, go to configuration, edit them, and in the step Bulk Images & Price, select the radio button "Apply single set of images to all SKUs", add an image.
  • Click Next
  • Click Generate Products and an error will be shown

Video how to reproduce issue - https://drive.google.com/file/d/195UDIlrYAE0B7CJSiOPxDABTxeVUTQ1i/view?usp=sharing

Expected result

Product saved successfully with images.

Actual result

Product saved without images.

Image

Additional information

No response

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
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m2-assistant bot commented Apr 18, 2025

Hi @OleksandrHr. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.


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m2-assistant bot commented Apr 18, 2025

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
  • 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
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    Details- If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
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@engcom-Bravo
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Hi @OleksandrHr,

Thanks for your reporting and collaboration.

We have tried to reproduce the issue in Latest 2.4-develop instance and we are not able to reproduce the issue.Kindly refer the attached video.

Screen.Recording.2025-04-25.at.2.48.29.pm.mov

Product saved successfully with images.

Kindly recheck the issue in Latest 2.4-develop instance and elaborate the steps to reproduce if the issue is still reproducible.

Thanks.

@engcom-Bravo engcom-Bravo added the Issue: needs update Additional information is require, waiting for response label Apr 25, 2025
@ct-prd-projects-boards-automation ct-prd-projects-boards-automation bot moved this from Ready for Confirmation to Needs Update in Issue Confirmation and Triage Board Apr 25, 2025
@engcom-Bravo
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Hi @OleksandrHr,

This issue is being closed since it has not been updated in a long time.Please feel free to reopen or raise a new ticket if the issue still exists.

Thanks.

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Issue: needs update Additional information is require, waiting for response Reported on 2.4.6-p9 Indicates original Magento version for the Issue report.
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