ArborXR

HMS is about to enter maintenance mode. So what comes next? In one week, we’re hosting two more town hall sessions to walk through what this change means in practice and how XR teams can plan for growth with confidence. Join Miles Beckstead and Bradley Mortensen as they cover: • What "maintenance mode until 2030" means for your fleet • What it actually means for HMS to be free (what changed vs. what stayed the same) • How to think about XR growth and scalability after February 20 • Why diversification matters as the XR ecosystem evolves • Practical next steps for XR teams 📅 Wednesday, February 18 🕘 6:00 AM PST / 9:00 AM EST 🕕 3:00 PM PST / 6:00 PM EST Registration links in the comments below. ⬇️ ⬇️ ⬇️

As HMS moves into maintenance mode, SystemActive, our preferred UK reseller, is helping enterprise XR teams transition their fleets to ArborXR smoothly and securely. If you're ready for the next step, our team can connect you with the right partner to support your XR program.

After February 20, Meta Horizon managed services will be free. Now XR teams are asking us what comes after that. In our second HMS town hall series, the ArborXR team will focus on how customers and ISVs can build XR programs that are designed to scale. 🚀 We’ll cover: • What it actually means for HMS to be free (what changed vs. what stayed the same) • How to think about XR growth and scalability after February 20 • Why diversification matters as the XR ecosystem evolves • Practical next steps for XR teams 📅 Wednesday, February 18 🕘 6:00 AM PST / 9:00 AM EST 🕕 3:00 PM PST / 6:00 PM EST We’re here to help you prepare beyond February 20 with clear, practical guidance for what lies ahead. Registration links in the comments below. ⬇️ ⬇️ ⬇️

𝗚𝗼𝗼𝗱 𝗻𝗲𝘄𝘀: 𝗦𝗮𝘆 𝗴𝗼𝗼𝗱𝗯𝘆𝗲 𝘁𝗼 𝘀𝗲𝘀𝘀𝗶𝗼𝗻 𝘁𝗶𝗺𝗲𝗼𝘂𝘁𝘀! With 𝗛𝗼𝗿𝗶𝘇𝗼𝗻 𝗢𝗦 𝘃𝟴𝟱, shared mode sessions are now indefinite. Users stay logged in indefinitely unless they manually end their session.  • 𝗪𝗵𝗮𝘁’𝘀 𝗰𝗵𝗮𝗻𝗴𝗶𝗻𝗴: No more "Continue or End Session" dialogs after headset idles or power cycles. It’s a smoother, uninterrupted experience.  • 𝗔𝗰𝘁𝗶𝗼𝗻 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱: 𝗡𝗼𝗻𝗲. This behavior kicks in automatically as soon as headsets update to v85—no configuration changes needed in ArborXR.

We’re excited to welcome Devin Marble to ArborXR as our Enterprise Growth Lead, joining Miles Beckstead's fantastic team! In 2017, Devin was trying to solve a problem most people ignored: how do you train paramedics better without pulling them off the road longer? His answer was VR. He helped start the program from scratch in Southern Arizona. Then he worked with Nightingale College to scale VR to thousands of nursing students. Then he built the partner ecosystem around VRpatients, connecting enterprises, distributors, VARs, OEMs, and internal stakeholders who all had competing priorities. He’s been an operator building XR programs for almost a decade — and a voice for the industry, sharing what actually works on stage and across the XR community. Along the way, he learned something: technology isn’t what keeps programs from growing. Infrastructure is. Connecting systems. Training people. Measuring what’s working. Educating stakeholders. The human stuff that slows adoption of any new technology. Devin has spent a decade figuring out how to close that gap. Now his job is to help XR teams do the hardest thing in this industry: build successful pilots, codify what works, and turn early traction into deployments that scale across your enterprise. If you’re building an XR program, Devin’s someone you want in your corner. Welcome to the team!

Since 2024, Bowlers to Veterans Link and our partner, Mynd Immersive, have worked together to expand immersive healthcare to veterans homes across all 50 states. This year, that work grew to include long-term care within the VA medical system. At an event at the Salisbury VA Medical Center, Veteran Kat shares the impact of experiencing VR for the first time. 🌟 “This is one of the best things in my 26 years of being here that the VA has done.” Through a VR headset, veterans like Kat get to expand their reality. Seeing the sights in Paris, visiting war memorials in Washington D.C., and even 𝐬𝐤𝐲𝐝𝐢𝐯𝐢𝐧𝐠. Moments of joy, connection, and possibility made real through immersive technology. ❤️ Watch their video to see the impact of VR for yourself. ⬇️ https://lnkd.in/e9REbzt2

We’ve been getting a lot of questions following Meta’s latest email about Horizon managed services. If you’re worried about how this can impact your XR program, you’re not alone. We want to help clear up the most common points of confusion. 1️⃣ Can existing Meta Quest devices continue operating without paying Meta any ongoing HMS fees? Yes, HMS will be free for new and existing Meta Quest device owners after February 20, 2026. Existing devices continue operating and receiving OS updates. 2️⃣ Are net new customers able to enroll devices into HMS after February 20, 2026? Yes. You can sign up for HMS and claim your free licenses at any time after this date. This includes the ability to enroll Meta Quest devices, even if they were purchased through consumer retail channels. 3️⃣ What does Meta moving HMS into maintenance mode mean for enterprise XR programs? After February 20, Meta will no longer provide direct enterprise support for HMS. Support is limited to basic maintenance until January 4, 2030. This means no feature updates, major patches, or roadmap expansion. 𝐈𝐌𝐏𝐎𝐑𝐓𝐀𝐍𝐓: For device enrollment, HMS remains required for enrolling devices into ArborXR. However, HMS on its own is no longer positioned as a fleet management solution for enterprise XR programs. If you’re navigating these changes and want a clear path forward, we’re here to help. In our latest blog, we break down these questions and more, including support expectations and planning beyond 2030. Read the full blog here ➡️ https://lnkd.in/ezjye8j6

Questions about how changes to Meta HMS may affect your XR program? Join one of our town hall sessions tomorrow, January 20th, where we’ll share what’s known today, provide context, and talk through top concerns for enterprise XR teams. 📅 Sessions available for ArborXR customers • Tuesday, Jan 20 | 7:00 AM PST https://lnkd.in/eC2fXNwe  • Tuesday, Jan 20 | 9:00 AM PST https://lnkd.in/eWPUFJqf 📅 Sessions available for ISVs and ArborXR partners • Tuesday, Jan 20 | 6:00 AM PST https://lnkd.in/ejKEbFtH  • Tuesday, Jan 20 | 3:00 PM PST https://lnkd.in/eFiQCgCg This situation is still evolving. Our team is here to help you navigate the changes ahead and keep your XR program moving forward.

Meta’s changes to Horizon Managed Services (HMS) have sparked a lot of questions about timelines, impact, and what comes next. To help our customers and partners navigate what’s changing, we’re hosting a series of town halls to provide clarity and context, including: • What has changed with Horizon Managed Services and Meta Quest SKUs • What support looks like after February 20, 2026 • How these changes affect device purchasing, enrollment, and management • What this means for organizations building or scaling XR programs • Considerations for enterprise-grade device management moving forward 𝐅𝐨𝐫 𝐀𝐫𝐛𝐨𝐫𝐗𝐑 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 🗓️ Tuesday, Jan 20 | 7:00 AM PST 🗓️ Tuesday, Jan 20 | 9:00 AM PST 𝐅𝐨𝐫 𝐀𝐫𝐛𝐨𝐫𝐗𝐑 𝐈𝐒𝐕𝐬 𝐚𝐧𝐝 𝐏𝐚𝐫𝐭𝐧𝐞𝐫𝐬 🗓️ Tuesday, Jan 20 | 6:00 AM PST 🗓️ Tuesday, Jan 20 | 3:00 PM PST 🔗 Registration links in the comments below. This is an evolving situation. The goal of these town halls is to share what’s known today, provide context, and discuss open questions. For the most up-to-date information, check out our Help Center article here: https://lnkd.in/gwc_hThV