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I would not go here unless you want a very specific short haircut.

I have been twice and been unhappy both times. First time they cut it way shorter than the picture. Second time I came with multiple pictures and was explicit about what I wanted. It was cut comically short (my girlfriend was waiting and made immediate unprompted jokes as soon as I walked out the door). It’s almost like what I tried to communicate got completely forgotten once spoken.

Waited a while to post this review, but my overly short hair finally grew enough to cut again, and new place did a great job, making me wish I didn’t go here the first few times.

I read other reviews about this too. Seems to be a trend. I’m sure they do their signature haircut fine, but they should be much more upfront about what they can support.

I’m really disappointed with this experience.

I came in with long hair and asked only for a small refresh – to shorten it by max 0.5 inch, add light texture with regular scissors and even it out.
Instead, he started cutting my hair dry, with sea salt spray still in it, without washing it first. Because of that, he obviously cut way more than I wanted.

He was cutting while I was facing away from the mirror, so I couldn’t even see what he was doing. I also don’t think he added any proper texture at all.

After that, he asked if I wanted styling. He put sea salt and wanted to use paste – but when I ran my fingers through my hair, my hand was covered in freshly cut hair. I asked if he was really planning to style my hair without washing it first.

His answer:
“Yeah, I don’t have a towel.”

So I literally had to go to my car and bring my own towel so he could finally wash my hair.

That is seriously unprofessional.
I didn’t come for a free cut – I came for a professional service, and this was far from it.

I’ve gotten my hair cut by Pinks twice now while visiting Santa Cruz, and she’s absolutely fantastic. The first time she gave me a clean skin fade that came out perfect, and I came back today for a full trim — once again, she nailed it.

She’s skilled, attentive, and really knows how to deliver the look you’re going for. Whether you’re just in town for a bit or you’re local to the area, I’d definitely recommend booking with her.

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