
I'm so happy right now I swear I could create a whole new smile. Lol.

I'm so happy right now I swear I could create a whole new smile. Lol.
very controversial opinion here, but sometimes customer service workers are the problem 😶
no, you shouldn't be expected to be polite to customers because they're customers. you should be expected to be polite to customers because they are people
like, a person with a stutter trying to order or an old lady asking you for help with a chair is not rude customer behavior. you are not excused for being nasty to them because you work in customer service
The "just don't be an asshole" rule strikes again
you get little cultural (sometimes social justice-) memes about which categories of people you get to be systematically annoyed at- or mean to, or whatever little outlet for rightous rudeness and casual cruelty, but at the end of the day maybe just don't lose sight of "don't be an asshole"
I overheard a coworker at the college who works essentially customer service for students mocking people with a mean voice who want their names changed or fixed on their records. For what? Why? Why be an asshole over someone's NAME? Why is it bad to want your name correct on student records?
And the funniest part of that is I'm a student worker and my name is fucked in the system. So they were mocking me directly without knowing? 😭
I say this as someone who worked food service and retail for many, many years and is fully aware of how awful and soul destroying working customer service can be, but:
I think people also often forget that power dynamics don't always fully favor the customer, and sometimes power dynamics can be tilted in the favor of the customer service worker and subsequently abused. Able bodied customer service workers can be, and often are, ableist to disabled customers. White customer service workers can be, and often are, racist towards customers of color. Customer service workers who are men can be, and often are, sexist towards customers who are women. Customer service workers who are non-immigrants can be, and often are, xenophobic towards immigrant customers. Shall I go on? That's obviously not an exhaustive list and I could very well go on.
When I worked retail I had a co-worker scream at a little old lady and kick her out of the store because she spoke to him in a language he didn't speak. I saw her face as she was leaving and she looked so shaken up like she was about to cry. I've overheard so many of my co-workers calling customers racial slurs behind their back. Once again, I could go on, but I feel like my addition here is already getting long enough.
Yes, you should be able to stand up to customers who are being unreasonable jerks, you should be able to refuse service to customers who are being unreasonable jerks. But the ones who aren't doing anything harmful you should still be nice to, not because it's your job, but because they're a human being.
you know what they say play games win prizes
Commission for Johnicholas Hines! Based on this drawing
liberals will be like the optics of this protest are awful and it's dudes on motorcycles waving Mexican flags in front of burning cars. the optics are pretty sick
Oh, well I guess I’ve never tried poison berries before
Anna Trochim aka Anna Alicja Trochim (Polish, b. 1952, Sokolka, Poland) - Bez Tytułu (Untitled), 2022, Paintings: Oil on Canvas
one thing about tumblr at least here they’re just called “posts”. Saying “I saw this tweet/reel/tiktok/short” makes me feel like I’m ordering at a restaurant where they make you say Texas Tom’s Nut-Slappin Griddle-Chizzle instead of grilled cheese
Get a load of this fcked-up superscape file this is the sexiest thing that's ever happened to me
ahhhhHHHH there's fishies in here
just had a random feeling that everything will be awesomesauce
EXCUSE ME, my boobs are down here. Look at them when I speak to you. 💢