COLIS PRIVE Reviews 143,459

Package containing fragile goods through over the fence and left outside during winter time…lucky me no damage and no rain but what’s wrong with you ? If you have no answer on the phone (I suppose it... See more

Little delay for the original delivery, the driver called me on Saturday (I was not at home). Just one single trial for home delivery, and I could take my package till Thursday...

Normally the deliveries are OK but recently a driver gave me a huge shock, a big guy walking past my window up the driveway to the back of the house to leave the parcel because he presumably found it... See more

The reason for my 4 star instead of 5 is because when we arrived at the location during the posted business hours, the doors were locked. After about 5 minutes of knocking and almost giving up, the ge... See more

Hello- a few minutes before delivery the driver phoned to make sure someone was in our house as the package was long & weighed 17kg.. He was very polite and explained that he would be arriving in... See more

It was very good, parcel arrived on time, a little buckled but then again it had passed through various sorting depots and customs, main thing was my goods inside were intact so overall I was very ple... See more

No problem, I received an email explaining that COLIS PRIVE was in charge of my parcel coming from Caen via Mondial Relay first. I received then an email saying tht the parcel was delivered in my box... See more

It would help if they gave you a date of delivery. This time we we not home but the driver was able to leave the parcel outside partly hidden by our plants - so pleased it arrived safely. The delivery... See more

Have had a handfull of deliveries in the past week. All message were incorrect from Colis Privé. I don't understand the reson for e-mails from CP at all as DHL and Colissimo sent me the correct inf... See more

Not at all trustworthy they are. They do false delivery attempt and send message that récipient is not available at home . Even they don’t bother to call customer before giving false message. Any case... See more

I had a parcel delivered from Amazon on New Year's Evening at 18:21 precisely. To be honest I was absolutely gobsmacked. Once it got to 16:00 I told my husband we won't see that until at least the... See more

Hopeless service this is the second time this has happened they said they had visited but they hadn’t I had stayed in all morning to receive a package then a message appeared saying they had tried to... See more

The delivery driver came very late to deliver our packages then had a long drive home - exceptional service to work so late. He also came the next day and once again was apologetic for the previous la... See more

The last parcel arrived without any issue. But the one before was not delivered. When I contacted customer service, they just said the parcel couldn't have been delivered and had been sent back to the... See more

S’il vous plaît, c’est la troisième fois qu’ils ne livrent pas le colis à mon domicile et l’envoient à un point relais. Le motif indiqué est un manque d’informations, alors que l’adresse est correct... See more

For the second time, I have received an email stating that my order was delivered, yet I did not receive it. I have now lost two packages that were marked as delivered by your company. This issue... See more

First experience: pretty bad - delivery at pickup point after 3 days since missed address delivery. Second experience: disgusting - missed delivery but marked delivered. Seems like you need to writ... See more

Colis Privé cannot find out house, ever. We live in the countryside so buying online is very common. Laposte, Colissimo, DPD, FedEx, DHL..... etc. All these other delivery companies have GPS that w... See more

They don't ring , I was home all day, just received late in the evening an email saying my parcel is in a depo site. And they tried just once. And this has already happened many times. Moreover, as... See more

First of all the driver is unprofessional he lied that I was not home then took the package to a pick point. Because when he called me nd ask me too come down from my home which I did. Later he was as... See more

One of the worst delivering services i've ever encountered in my entire life! - No information about your package until days or weeks later - Your package is supposed to be delivered at yo... See more

Please fix your IT bugs. Obviously Colis Privé cannot interpret Colissimo correctly. If you change to a point relais with Colissimo, Colis Privé sends out an email that you need to contact them withi... See more

Fake delivery Got 3 times message package could not get delivered. Was at home all the time. Had to reschedule each time. Message read that Colis Prive did not have enough information to deliver... See more

a bunch of scammers, incompetent morons who have no idea what parcel delivery and customer service are all about. No telephone, co way to contact them. Parcel has a status that there wasnt... See more

Should have had a delivery yesterday and then received an email saying no one was at home (they have done this before). We were both at home, myself all day and husband for lunch. They have just done... See more

Could you be any more rude? Driver start to argue because the phone number does not work, come to find out it was a present from my france in the US who forgot to put my french phone number b... See more

Always wrong address Their drivers probably do not know how to operate the GPS (if they have one) since each and every time Colis Prive needs to deliver something to our house it ends up at a nearby... See more

Package never came! Stayed home three days waiting on my package to be delivered! I keep receiving emails and SMS informing that it couldn't be delivered. I contacted the help center, but it t... See more

Vous n'avez pas livré le colis et pour reprogrammer vous voulez que je paie un supplément ! The link to your website offers to reschedule delivery at a cost of 47 cents and suggest another euro as... See more

Not the first problem I've had with this company but the most recent - ordered a couple of last minute gifts scheduled for delivery the 23rd of December. The 24th if december apparantly the deliverer... See more

Colis Prive could not deliver my package because they could not "locate" my address (they were given the full address, and the house number is clearly marked on the outside of the building). Funnily e... See more

I’m going around in circles trying to get a message to colis prive about my delivery instructions. I have multiple deliveries from Temu & amazon being delivered by colis prive. Please ca... See more

Hello Sir/Madam, I hope you are well. Today I received my order (Order Number: BF1192849). I ordered two items and one gift, but one item was missing from the box. The box also appeare... See more

50% of the time, they don’t even ring your doorbell and just drop it of at a collection point instead. They don’t even pass your house at all, they just drive straight tot he collection point and... See more

Package tracking shows delivered, yet Colis Privé did not deliver anything. Customer complaints towards Colis Privé do not work, they never inform the seller while they promise to do so. Extreme POOR... See more

I had a package. They "failed" delivery 3 times. And i even contacted the seller that i always have issues with this company before even delivery was attempted make sure things are done and told them... See more

Our shipment was supposed to arrive two days ago. All we receive are numerous emails saying they "attempted to deliver" which is not true. We rescheduled for the following day and waited. Nothing, no... See more

Volgens de courier (Colis Prive) zouden 2 afleverpogingen hebben plaatsgevonden; ik ben op beide dagen de hele dag thuis geweest maar ik heb geen enkel pakket ontvangen. Wat een waardeloze bezorgdie... See more

Ridiculous service, I can't reschedule my delivery because the field to chose the date is not working. No customer service to call, I have 4 days to change the delivery and they reply in 7days! No c... See more