So our apartment has been having issues with the hot water for some time and today I get a call from the company that's currently trying to figure the issue out. As soon as this man realizes that I'm a woman (barely) he gets all condescending: I'm sure this is to complicated for you so let me explain the issue in simple terms.
Goes on to tell me the stupidest explanation for why our water won't turn warm. Something about one of our faucets has to be broken so when we turn on the hot water cold water gets pushed backwards in the pipes. So I tell him we only have this issue if we weren't using any water for a few hours so the issue isn't in our unit then. He laughs at me and tells me he just knows better and goes on to explain how the water would be pushed backwards and get into another pipe or something and I told him that the two pipes he is talking about are literally not connected. Like if I open the panel with the water meter you can see they are connected totally separate and he tells me I must be seeing things wrong and he just knows better.
I don't know everything about pipes and water but if the pipes aren't connected at all they can't push water into each other.
In the end he asks if he can speak to the man of the house (male roommate) because he is sure he will understand him better. I am the one that handles all of these things because I know a thing or two about this stuff and even fix stuff myself to a certain degree. Neither of my male roommates even knew how to adjust the valves for the water correctly when we moved in. They dissolved in panic when I wasn't here and they had to turn the water off because we had a leak.
I still tried my best to be respectful to this man on the phone but I was ready to scream. Anyway next week he will come by and check all our faucets and I guess show me how those two pipes are visibly connected (they aren't)
And btw, I was right about all of it. He was here with his boss (who was very nice) and I explained everything that I also explained on the phone. His boss looked at our pipes and faucets for less than 5 minutes, realized we weren't the issue and those "connected" pipes were in fact not connected.
As it turns out the issue was another apartment unit in the building who refused to turn on their heating and messed up some of the systems because they had freezing water running through everything.


