Contact Support

Before Contacting Support

We’ve seen and solved every panel installation issue possible, so you can rest assured we will be able to help! However, if you want a faster resolution, please try these quick resources first:

Installation & FAQ

Have you followed the installation guide and troubleshooting FAQ to successfully install and activate your panel and the brushes?

Photoshop Activations

Is the panel pop-up in Photoshop rejecting your email address? Make sure your subscription is active and reset your activations.

Video Tutorials

Have you reviewed your panels’ video tutorials, our free Photoshop Basics course, and/or Beauty Retouch Panel Training?

Didn’t find the answer? Please describe your issue as thoroughly as possible so that we can help you faster.

Every computer configuration is different. Please describe the issue you are facing in detail, clearly listing all the steps you’ve already taken. Including screenshots of the error messages you see is a big help!

*Your Name (required)

*Your Email (*required)

What is the type of help that you need?

Please select the option that fits your issue the best:

1. Which panel you need help with?

Beauty Retouch UXPMUA Retouch UXPPixel Juggler UXPBeauty Retouch (old)MUA Retouch (old)Not Yet a Panel User

*Important! Please Read: Photoshop Legacy Extensions (old RA Panels) have been officially discontinued by Adobe. Here's what you can do: read here.

2. Your Operating System and Adobe Photoshop Version?

📌 Operating System (Mac or Win)
Mac OSWindows

📌 Adobe Photoshop Version (Find these at Photoshop > Help > System Info)

4. Please describe the issue:

*Your Issue (*required)

Be as detailed as possible in describing the issue you’re facing to help us you faster with the most accurate instructions.

Please upload screenshots of the error messages you've encountered to any remote storage platform you use (Dropbox, Google Drive, etc.), and send us a public-access link to it inside your message. Please, do not use WeTransfer or other download-only links, we will not be able to see them.

IMPORTANT! After submitting your ticket, you’ll receive an automatic email with your support ticket number. If it’s not in your Inbox, please check your Spam folder. It is important that you locate this email because if your address was entered incorrectly or misspelled, our reply will not reach you.

Learn to use your panel

Offer faster turnaround Time

Creative professionals worldwide choose our tools to consistently deliver high-quality work to their clients. Learn to get the most out of your panel.

All Tutorials & Free Courses

PROFESSIONAL DEVELOPMENT

Stand Out & Stay Ahead

Master beauty retouching at a professional level. Our in-depth courses are especially valuable for freelancers interested in serving brands in beauty, wellness, and other industries.

Exclusive RA Courses Discounts

If you have any questions, please reach out to our Support Team – we are here to help!

Return to the FAQ Page