Best Conversational AI Platforms

Compare the Top Conversational AI Platforms as of November 2025

What are Conversational AI Platforms?

Conversational AI platforms are software solutions that enable businesses to build, deploy, and manage AI-powered chatbots and virtual assistants to engage with customers in real-time. These platforms leverage natural language processing (NLP) and machine learning to understand and respond to human interactions, whether through text or voice. Conversational AI can be used for various purposes, including customer support, lead generation, sales assistance, and personalized recommendations. These platforms often include features such as multi-channel support, intent recognition, conversation analytics, and integration with business systems. By automating customer interactions, conversational AI platforms help businesses improve efficiency, enhance customer experiences, and reduce operational costs. Compare and read user reviews of the best Conversational AI platforms currently available using the table below. This list is updated regularly.

  • 1
    Twilio Messaging
    Twilio Conversational AI revolutionizes customer interactions by integrating advanced artificial intelligence capabilities into communication channels, enabling businesses to deliver seamless, personalized experiences. Leveraging natural language processing (NLP) and machine learning, Twilio's Conversational AI solutions empower enterprises to understand and respond to customer queries with human-like accuracy and context awareness. This technology facilitates more natural and engaging interactions, moving beyond traditional scripted responses to dynamic, context-driven conversations. By integrating with Twilio's Programmable Voice and Flex platforms, businesses can deploy conversational assistants that not only resolve customer inquiries efficiently but also gather valuable insights for continuous improvement.
    Starting Price: $0.0079 per message
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  • 2
    Kore.ai

    Kore.ai

    Kore.ai

    Kore.ai empowers global brands to maximize the value of AI by providing end-to-end solutions for AI-driven work automation, process optimization, and service enhancement. Its AI agent platform, combined with no-code development tools, enables enterprises to create and deploy intelligent automation at scale. With a flexible, model-agnostic approach that supports various data, cloud, and application environments, Kore.ai offers businesses the freedom to tailor AI solutions to their needs. Trusted by over 500 partners and 400 Fortune 2000 companies, the company plays a key role in shaping AI strategies worldwide. Headquartered in Orlando, Kore.ai operates a global network of offices, including locations in India, the UK, the Middle East, Japan, South Korea, and Europe, and has been recognized as a leader in AI innovation with a strong patent portfolio.
  • 3
    You.com

    You.com

    You.com

    You.com is an AI-powered search engine designed to provide a more personalized and efficient browsing experience. Unlike traditional search engines, You.com prioritizes user control, allowing individuals to customize their search preferences and filter results based on their needs. It integrates advanced artificial intelligence to deliver precise answers, summaries, and actionable insights, often drawing from trusted sources and real-time data. With an emphasis on privacy, You.com avoids tracking user behavior, making it a preferred choice for those seeking a secure, ad-free, and customizable search environment. Its unique interface also supports productivity by offering app-like integrations for tasks like coding, writing, and exploring creative content.
    Starting Price: Free
  • 4
    Gupshup

    Gupshup

    Gupshup

    Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable and Rich omni-channel CX journeys across messaging services
    Starting Price: $0.01
  • 5
    Convai

    Convai

    Convai

    Easy-to-use interface to create your characters' intelligence, and plugins to connect them to your character assets and worlds. Convai addresses the problem of information that occurs with large language models by adding a knowledge base for characters, which can help ensure accurate responses to user queries. Your characters can perceive the various objects and entities in the scene and execute actions based on your commands and requests or their own motivation. Create AI tutors in XR that can teach any subject with reliable expertise for K12 and universities. Enable AI-guided training applications in various domains such as healthcare, legal, manufacturing, eCommerce, etc.
    Starting Price: $6 per month
  • 6
    Agora

    Agora

    Agora.io

    The Real-Time Engagement Platform for meaningful human connections. People engage longer when they see, hear, and interact with each other. With Agora, you can embed vivid voice and video in any application, on any device, anywhere. Agora provides the SDKs and building blocks to enable a wide range of real-time engagement possibilities. Our network monitors activity in real time and automatically selects the most efficient routing path for sub-second latency globally across 200+ data centers. Compatible with all popular development platforms and mobile-device friendly with minimal battery consumption. Architected to withstand sudden spikes in traffic, gracefully scaling from one to millions of concurrent users as your business demands. Developers can create unique experiences with our extensive APIs, customizable UI and pre-integrated third-party extensions. Deliver the best quality real-time voice and video to your users with ultra-low latency and intelligent routing.
    Starting Price: $0.0265 per minute
  • 7
    Infobip

    Infobip

    Infobip

    Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email
  • 8
    Krista

    Krista

    Krista

    Krista is a nothing-like-code intelligent automation platform that orchestrates your people, apps, and AI so you can optimize business outcomes. Krista builds and integrates machine learning and apps more simply than you can imagine. Krista is purpose-built to automate business outcomes, not just back-office tasks. Optimizing outcomes requires spanning departments of people & apps, deploying AI/ML for autonomous decision-making, leveraging your existing task automation, and enabling constant change. By digitizing complete processes, Krista delivers organization-wide, bottom-line impact.Krista empowers your people to create and modify automations without programming. Democratizing automation increases business speed and keeps you from waiting in the dreaded IT backlog. Krista dramatically reduces TCO compared to your current automation platform.
  • 9
    The Bot Platform

    The Bot Platform

    The Bot Platform

    An easy to use, no-code platform that allows anyone to build their own bots, digital assistants and automated work tools on communication channels like Microsoft Teams, Workplace from Facebook and Messenger. Easily build apps, automate workflows and integrate processes into communication channels and digital environments being used by your staff and customers in a trusted, secure and scalable environment. Our easy-to-use bot building platform empowers you to create your own work and productivity tools – without writing a line of code. For too long companies and organisations have had to change the way they work to fit with rigid and disjointed business systems. We believe that shouldn’t be the case, and you should be able to easily build work tools that suit your specific business needs, operational processes and company culture. Build and launch bespoke bots and automation tools in a matter of minutes.
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