Monitoring - We have been made aware of an issue where historical WFM release notes have been unintentionally sent via email to subscribed customers.
This was caused by a technical issue during a bulk update within our help center tooling. The process has now been force-stopped, and we are working to fully mitigate any remaining notifications that may still be in transit due to email delivery latency.
We sincerely apologise for the inconvenience this may have caused and appreciate your patience while this is resolved.
No action is required from customers.
You can remain subscribed to release notes and will continue to receive them as normal going forward.
Dec 19, 2025 - 15:42 UTC
This was caused by a technical issue during a bulk update within our help center tooling. The process has now been force-stopped, and we are working to fully mitigate any remaining notifications that may still be in transit due to email delivery latency.
We sincerely apologise for the inconvenience this may have caused and appreciate your patience while this is resolved.
No action is required from customers.
You can remain subscribed to release notes and will continue to receive them as normal going forward.
Dec 19, 2025 - 15:42 UTC
About This Site
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HotSchedules Web Application
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Adaco System Maintenance (EMEA/APAC) Feb 16, 2026 21:00-23:00 UTC
The next scheduled Purchasing & Inventory system maintenance release will take place as per the timings below. This release will include new features and enhancements.
Impact: The Purchasing & Inventory system will be unavailable to all users during this period
EMEA Portals impacted: emea7.adaco.com, emea8.adaco.com, emea9.adaco.com, emea10.adaco.com, and emea12.adaco.com.
UAE Portals impacted: ae1.p2p.ae1.fourth.com, ae2.p2p.ae1.fourth.com
APAC Portals impacted: apac1.adaco.com
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 02, 2026 - 11:02 UTC
Impact: The Purchasing & Inventory system will be unavailable to all users during this period
EMEA Portals impacted: emea7.adaco.com, emea8.adaco.com, emea9.adaco.com, emea10.adaco.com, and emea12.adaco.com.
UAE Portals impacted: ae1.p2p.ae1.fourth.com, ae2.p2p.ae1.fourth.com
APAC Portals impacted: apac1.adaco.com
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 02, 2026 - 11:02 UTC
Inventory System Maintenance (US) Feb 17, 2026 09:00-11:00 UTC
The next scheduled Inventory system maintenance release will take place as per the timings below. This release will include new features and enhancements.
Impact: No prolonged downtime is expected. Session interruptions may be experienced during the deployment window and users will need to log back in.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 08:28 UTC
Impact: No prolonged downtime is expected. Session interruptions may be experienced during the deployment window and users will need to log back in.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 08:28 UTC
UK HR & Payroll Platform Maintenance (EMEA) Feb 17, 2026 21:00-23:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact: The HR & Payroll Module Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:24 UTC
Impact: The HR & Payroll Module Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:24 UTC
Adaco Platform Maintenance (EMEA) Feb 18, 2026 00:00-02:00 UTC
Update -
Please be advised that Start time has been update to 00:00 UTC
Feb 03, 2026 - 09:40 UTC
Feb 03, 2026 - 09:40 UTC
Update -
Timing corrected to match the EMEA region. (00:00 to 02:00 UTC)
Feb 03, 2026 - 09:33 UTC
Feb 03, 2026 - 09:33 UTC
Scheduled -
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact: The Purchasing & Inventory Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Feb 03, 2026 - 09:26 UTC
Impact: The Purchasing & Inventory Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Feb 03, 2026 - 09:26 UTC
Adaco Platform Maintenance (US) Feb 18, 2026 07:00-09:00 UTC
Update -
Please note that Start Time has been update to 07:00 UTC.
Feb 03, 2026 - 09:38 UTC
Feb 03, 2026 - 09:38 UTC
Update -
Timing corrected to match the US region. (07:00 to 09:00 UTC)
Feb 03, 2026 - 09:32 UTC
Feb 03, 2026 - 09:32 UTC
Scheduled -
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact: The Purchasing & Inventory Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Feb 03, 2026 - 09:26 UTC
Impact: The Purchasing & Inventory Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Feb 03, 2026 - 09:26 UTC
Inventory System Maintenance (EMEA) Feb 18, 2026 07:00-09:00 UTC
The next scheduled Inventory system maintenance release will take place as per the timings below. This release will include new features and enhancements.
Impact: No prolonged downtime is expected. Session interruptions may be experienced during the deployment window and users will need to log back in.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 08:29 UTC
Impact: No prolonged downtime is expected. Session interruptions may be experienced during the deployment window and users will need to log back in.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 08:29 UTC
Fourth Platform Maintenance Feb 18, 2026 09:00-10:30 UTC
Dear Customer,
Fourth will be performing planned maintenance that will impact the availability of the Fourth HR Gateway.
Maintenance Date/Time: Wednesday Feb 18, 2026 09:00 - 10:30 UTC
Customers using the Fourth HR Gateway for integrations into Fourth from Workforce Management third-party HR and payroll, should expect the following service impact:
- HR Gateway API will be inaccessible for the duration of the maintenance. Please refrain from calling this API as any requests will return errors.
- Any scheduled updates and integrations from e.g. Prism / Workday will not be processed during the downtime and will need to be re-run after the maintenance is completed.
No action should be required from you before the maintenance window.
After the migration is complete, please re-run any failed or missed integration jobs that were scheduled during the outage period.
We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and performance of our services.
Posted on Jan 30, 2026 - 08:02 UTC
Fourth will be performing planned maintenance that will impact the availability of the Fourth HR Gateway.
Maintenance Date/Time: Wednesday Feb 18, 2026 09:00 - 10:30 UTC
Customers using the Fourth HR Gateway for integrations into Fourth from Workforce Management third-party HR and payroll, should expect the following service impact:
- HR Gateway API will be inaccessible for the duration of the maintenance. Please refrain from calling this API as any requests will return errors.
- Any scheduled updates and integrations from e.g. Prism / Workday will not be processed during the downtime and will need to be re-run after the maintenance is completed.
No action should be required from you before the maintenance window.
After the migration is complete, please re-run any failed or missed integration jobs that were scheduled during the outage period.
We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and performance of our services.
Posted on Jan 30, 2026 - 08:02 UTC
Inventory System Maintenance (APAC) Feb 18, 2026 13:30-15:30 UTC
The next scheduled Inventory system maintenance release will take place as per the timings below. This release will include new features and enhancements.
Impact: No prolonged downtime is expected. Session interruptions may be experienced during the deployment window and users will need to log back in.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 08:29 UTC
Impact: No prolonged downtime is expected. Session interruptions may be experienced during the deployment window and users will need to log back in.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 08:29 UTC
Adaco Platform Maintenance (APAC) Feb 18, 2026 16:00-18:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact: The Purchasing & Inventory Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:26 UTC
Impact: The Purchasing & Inventory Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:26 UTC
Inventory Platform Maintenance (EMEA) Feb 19, 2026 00:00-02:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- The Inventory Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:30 UTC
Impact:
- The Inventory Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:30 UTC
Inventory Platform Maintenance (US) Feb 19, 2026 07:00-09:00 UTC
Update -
Please be advised that Start time has been updated to 07:00 UTC.
Feb 03, 2026 - 09:42 UTC
Feb 03, 2026 - 09:42 UTC
Update -
Timing corrected to match the US region. (07:00 to 09:00 UTC)
Feb 03, 2026 - 09:29 UTC
Feb 03, 2026 - 09:29 UTC
Scheduled -
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- The Inventory Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Feb 03, 2026 - 09:27 UTC
Impact:
- The Inventory Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Feb 03, 2026 - 09:27 UTC
Adaco System Maintenance (US) Feb 19, 2026 07:00-11:00 UTC
The next scheduled Purchasing & Inventory system maintenance release will take place as per the timings below. This release will include new features and enhancements.
Impact: The Purchasing & Inventory system will be unavailable to all users during this period
Portals impacted: us1.p2p.na1.fourth.com, us2.p2p.na1.fourth.com, us3.p2p.na1.fourth.com, us4.p2p.na1.fourth.com, us5.p2p.na1.fourth.com
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 02, 2026 - 11:03 UTC
Impact: The Purchasing & Inventory system will be unavailable to all users during this period
Portals impacted: us1.p2p.na1.fourth.com, us2.p2p.na1.fourth.com, us3.p2p.na1.fourth.com, us4.p2p.na1.fourth.com, us5.p2p.na1.fourth.com
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 02, 2026 - 11:03 UTC
Inventory Platform Maintenance (APAC) Feb 19, 2026 16:00-18:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- The Inventory Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:30 UTC
Impact:
- The Inventory Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:30 UTC
Purchase to Pay Platform Maintenance (EMEA) Feb 24, 2026 00:00-02:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- The Purchase to Pay system will not be available to users during this time.
- Purchase to Pay FTP folders and AS2 will be unavailable and any messages will need to be resent after the maintenance window
- Customers sending orders and GRNs via R9 will not be able to create orders for suppliers in Purchase to Pay when the FTP is unavailable. These orders will need to be placed before the maintenance window.
- Suppliers sending documents directly to the Purchase to Pay FTP during the maintenance will need to resent once the maintenance is complete
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:42 UTC
Impact:
- The Purchase to Pay system will not be available to users during this time.
- Purchase to Pay FTP folders and AS2 will be unavailable and any messages will need to be resent after the maintenance window
- Customers sending orders and GRNs via R9 will not be able to create orders for suppliers in Purchase to Pay when the FTP is unavailable. These orders will need to be placed before the maintenance window.
- Suppliers sending documents directly to the Purchase to Pay FTP during the maintenance will need to resent once the maintenance is complete
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:42 UTC
Purchase to Pay Platform Maintenance (US) Feb 24, 2026 07:00-09:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- The Purchase to Pay system will not be available to users during this time.
- Purchase to Pay FTP folders and AS2 will be unavailable and any messages will need to be resent after the maintenance window
- Customers sending orders and GRNs via R9 will not be able to create orders for suppliers in Purchase to Pay when the FTP is unavailable. These orders will need to be placed before the maintenance window.
- Suppliers sending documents directly to the Purchase to Pay FTP during the maintenance will need to resent once the maintenance is complete
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:43 UTC
Impact:
- The Purchase to Pay system will not be available to users during this time.
- Purchase to Pay FTP folders and AS2 will be unavailable and any messages will need to be resent after the maintenance window
- Customers sending orders and GRNs via R9 will not be able to create orders for suppliers in Purchase to Pay when the FTP is unavailable. These orders will need to be placed before the maintenance window.
- Suppliers sending documents directly to the Purchase to Pay FTP during the maintenance will need to resent once the maintenance is complete
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:43 UTC
Recipe Menu Engineering Platform Maintenance (EMEA) Feb 26, 2026 05:00-07:00 UTC
Update -
Please be advised that Start time has been updated to 05:00 UTC.
Feb 03, 2026 - 09:47 UTC
Feb 03, 2026 - 09:47 UTC
Scheduled -
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact: The Recipe & Menu Engineering module Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Feb 03, 2026 - 09:44 UTC
Impact: The Recipe & Menu Engineering module Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Feb 03, 2026 - 09:44 UTC
Recipe Menu Engineering Platform Maintenance (US) Feb 26, 2026 07:00-09:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact: The Recipe & Menu Engineering module Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:45 UTC
Impact: The Recipe & Menu Engineering module Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:45 UTC
Recipe Menu Engineering Platform Maintenance (APAC) Feb 26, 2026 16:00-18:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact: The Recipe & Menu Engineering module Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:44 UTC
Impact: The Recipe & Menu Engineering module Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:44 UTC
Labour Productivity Platform Maintenance (EMEA) Mar 3, 2026 00:00-02:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- Users will not be able to access Labour Productivity module.
- The T&A API will not be in use. If T&A data is sent via FTP during the maintenance window, this will need to be reset once the maintenance has been completed.
- Submission of T&A data through Synel (for North American customers) may be unavailable during these maintenance windows. Submissions will automatically resumed post maintenance without any customer involvement.
- The HR, BI and Additional payments (tips) API will not be in use. Please do not send this data during the maintenance window.
- The FTP service for Sales imports will not be in use during the downtime window. Please ensure any sales import data is sent after the maintenance window.
- Scheduled automated BI export jobs that run during the maintenance window will be rescheduled to after window.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:48 UTC
Impact:
- Users will not be able to access Labour Productivity module.
- The T&A API will not be in use. If T&A data is sent via FTP during the maintenance window, this will need to be reset once the maintenance has been completed.
- Submission of T&A data through Synel (for North American customers) may be unavailable during these maintenance windows. Submissions will automatically resumed post maintenance without any customer involvement.
- The HR, BI and Additional payments (tips) API will not be in use. Please do not send this data during the maintenance window.
- The FTP service for Sales imports will not be in use during the downtime window. Please ensure any sales import data is sent after the maintenance window.
- Scheduled automated BI export jobs that run during the maintenance window will be rescheduled to after window.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:48 UTC
Labour Productivity Platform Maintenance (APAC) Mar 3, 2026 16:00-18:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- Users will not be able to access Labour Productivity module.
- The T&A API will not be in use. If T&A data is sent via FTP during the maintenance window, this will need to be reset once the maintenance has been completed.
- Submission of T&A data through Synel (for North American customers) may be unavailable during these maintenance windows. Submissions will automatically resumed post maintenance without any customer involvement.
- The HR, BI and Additional payments (tips) API will not be in use. Please do not send this data during the maintenance window.
- The FTP service for Sales imports will not be in use during the downtime window. Please ensure any sales import data is sent after the maintenance window.
- Scheduled automated BI export jobs that run during the maintenance window will be rescheduled to after window.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:49 UTC
Impact:
- Users will not be able to access Labour Productivity module.
- The T&A API will not be in use. If T&A data is sent via FTP during the maintenance window, this will need to be reset once the maintenance has been completed.
- Submission of T&A data through Synel (for North American customers) may be unavailable during these maintenance windows. Submissions will automatically resumed post maintenance without any customer involvement.
- The HR, BI and Additional payments (tips) API will not be in use. Please do not send this data during the maintenance window.
- The FTP service for Sales imports will not be in use during the downtime window. Please ensure any sales import data is sent after the maintenance window.
- Scheduled automated BI export jobs that run during the maintenance window will be rescheduled to after window.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:49 UTC
FnB Platform Maintenance (EMEA) Mar 4, 2026 00:00-02:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- The FnB Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:50 UTC
Impact:
- The FnB Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 03, 2026 - 09:50 UTC