Improving host experiences for the #1 vacation rental site in the world.
About the Project
Airbnb needed a partner who could support their ambitious goals for engaging millions of hosts around the world. We offered our expertise to empower this global community to offer better guest experiences and grow their businesses.
Our Team
Meet the people behind your next dream Airbnb experience.
Olaia Azpiroz
UX/UI Design Lead
Remy Bernstein
Managing Partner
Elsa Fridman Randolph
Associate Director of Enterprise Client Operations
Josephine Ho
Senior Digital Content Manager
Kelley Hoefle
Senior Marketing Operations Manager
Mercedes Lorenzo
Creative Director
Isabel Teixeira
Client Operations Lead
Empowering Hosts
More than 4 million people around the world share their space as Airbnb hosts. We built an intuitive digital resource center to help them all access educational content that helps them provide better experiences for their guests.
An Inspiring Community
The new Resource Hub is home to an ever-expanding library of multimedia content featuring real Airbnb locations and stories from all over the world, inspiring hosts to never stop pursuing the dream guest experience.
Vanessa Schneider
Director of Host Operations, Airbnb
More Work by Terra
We’re looking forward to working with you, too.
Start conquering the digital terrain today.